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Added 10 mins ago
H
Freelance Beauty Brand Advisor | Multi-Brand Retail | Montreal
Headkount
Montreal, QC
- $25 to $30 CAD / hour
- Part-time
Love the freelance life but want the stability of a steady schedule? As a Headkount Brand Advisor, you’ll represent top beauty and skincare brands at Sephora and other leading beauty…
Added 10 mins ago
O
Safety Advisor
ONxpress
Toronto, ON
- Full-time
Added 11 mins ago
QC
Vice President, Quality and Chief Nursing Executive
Queensway Carleton Hospital
Ottawa, ON
- Full-time
…patient relations, and clinical risk management. As a trusted advisor to the President and CEO, Executive Leadership Team and Board, the successful candidate will translate evidence,…
Added 11 mins ago
D
Security advisor
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Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a security advisor, you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best practices to strengthen Desjardins's…
Added 11 mins ago
WC
Human Resources Business Partner (2026-411-CS)
WoodGreen Community Services
Toronto, ON
- Contract
Act as a trusted advisor to employees and management while providing guidance on employee relations, policies and procedures, and employee engagement.
Added 11 mins ago
R
Client Advisor - Casual
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Added 11 mins ago
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Environmental Advisor
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Calgary, AB
- Full-time
PETRONAS Canada is seeking an Environmental Advisor to join its Calgary team. Reporting to the Manager of Environment, you will support environmental reclamation and restoration management…
Added 27 mins ago
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Parts Advisor - KIA of Saskatoon
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Saskatoon, SK
- Full-time
At KIA of Saskatoon, our Parts Department is the backbone of a great guest experience. We’re looking for a Parts Advisor who thrives on accuracy, teamwork, and helping people get exactly…
Added 27 mins ago
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Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Markville
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ON · Markham, Ontario
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As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 27 mins ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
The successful candidate combines strong technical expertise with business acumen and serves as a trusted advisor to business stakeholders, technology teams, and analytics resources across…
Added 27 mins ago
D
Senior IT Risk Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
…and coordinating risk management issues. As a Senior IT Risk Advisor, you’ll mainly work on managing and remediating risks within the division. You play a key role in analyzing, overseeing,…
Added 27 mins ago
Intermediate Accident Benefits Advisor
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London, ON · Markham, ON · Oakville, ON · Toronto, ON
Added 41 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Earned the confidence of the CEO, CFO, Executive Leadership Team, Board of Directors, and Audit Committee as a strategic advisor.
Added 41 mins ago
H
Freelance Beauty Brand Advisor | Multi-Brand Retail | Toronto
Headkount
Toronto, ON
- $25 to $30 CAD / hour
- Part-time
Love the freelance life but want the stability of a steady schedule? As a Headkount Brand Advisor, you’ll represent top beauty and skincare brands at Sephora and other leading beauty…
Added 41 mins ago
T
Public Sector Buildings - Greater Toronto Area Talent Community
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Toronto, ON
- Full-time
Professionals in this space typically act as a trusted advisor to public-sector clients, navigating complex stakeholder environments while supporting the delivery of projects that improve…
Added 41 mins ago
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Business Banking Advisor (Mill Bay Branch)
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- $64,400 to $82,500 USD / year
- Full-time
We are currently seeking a Business Banking Advisor to join our team.
Added 41 mins ago
NC
Manager, Content strategy and Operations
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- Full-time
Act as a trusted advisor to clients on digital signage content management, scheduling best practices and operational considerations.
Added 41 mins ago
J
COMMUNICATIONS ADVISOR
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Montreal, QC
- Full-time
Under the authority of general management, the communications advisor is responsible for
Added 41 mins ago
H
Freelance Beauty Brand Advisor | Multi-Brand Retail | Ottawa
Headkount
Ottawa, ON
- $25 to $30 CAD / hour
- Part-time
Love the freelance life but want the stability of a steady schedule? As a Headkount Brand Advisor, you’ll represent top beauty and skincare brands at Sephora and other leading beauty…
Added 41 mins ago
RM
Inside Sales Representative
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- Full-time
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Added 41 mins ago
AC
Regional Service Agent
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AB · Edmonton, AB
- Full-time
Provide personalized service while being a Trusted Advisor with respect to insurance.
Added 41 mins ago
Business Banking Advisor (Mill Bay Branch)
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BC · Mill Bay, BC
We are currently seeking a Business Banking Advisor to join our team.
Added 41 mins ago
Lead, SAP Functional Solutions (Utility Metering & Customer Technology)
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The SAP Functional Lead serves as Liberty's SAP business process expert and trusted advisor, providing functional expertise and operational support across SAP-enabled business processes.…
Added 41 mins ago
SO
SCM Operations Category Management Advisor
Spirit Omega Inc.
Calgary, AB
- Contract
Added 41 mins ago
AC
Marketing Advisor, Social Media
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Toronto, ON · Dorval, QC
- Full-time
The Marketing Advisor, Social Media is a primary stakeholder in the operation of Air Canada’s social channels.

Servus Credit Union

Member Experience Advisor - South Hill

Red Deer, AB, T4N 5Y6, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a permanent, part-time Member Experience Advisor to join our Red Deer South Hill Branch!

Posting closes: Friday, November 6, end of day

Employment Information: On-site, Mon - Sat branch

Internal Use Only: U1; B

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing transactional banking services and identifying opportunities to meet member financial needs. They are also responsible for maintaining branch security, educating members on digital service channels, and contributing to overall branch growth objectives.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in a customer service or administration role. Strong communication, computer, and organizational skills are required, along with an aptitude for numbers and attention to detail.

Skills

Customer service
Transactional banking
Sales referrals
Problem solving
Organization
Multi-tasking
Attention to detail
Data entry
Financial literacy
Investigative skills
Communication skills
Computer skills
Cash handling
Risk management
Compliance

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit sharing
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Member Experience
Banking
Transactional Services
Sales Referrals
Financial Services
Customer Service
Cash Management
Security Audits
Digital Banking
Compliance
Risk Management
Data Entry
Business Development
Branch Operations
Safety Deposit Boxes
Financial Literacy

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