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Added 3 mins ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 3 mins ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 3 mins ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 3 mins ago
WC
Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 3 mins ago
WC
(CAN) Pharmacy Assistant (Full Time)
Walmart Canada
London, ON
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
St. Thomas, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 3 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 3 mins ago
L
Territory Manager - Healthcare
Linde
Moncton, NB
- Full-time
Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Camrose, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 3 mins ago
WC
(can) OMNI CUSTOMER FULFILLMENT ASSOCIATE
Walmart Canada
St. Catharines, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 4 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Picton, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 4 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Beaumont, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 4 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 18 mins ago
LH
Clinic Director
Lifemark Health Group
Trenton, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 18 mins ago
LH
Clinic Director
Lifemark Health Group
Prince Edward, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 18 mins ago
Eyecare Sales Associate
EssilorLuxottica Group
Surrey, BC · South Surrey, BC
Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
Added 18 mins ago
Assistant Store Lead
Spark New Zealand
Hamilton, ON
Liaising with the Store Lead in the delivery and performance of our targets (strong commercial acumen).
Added 18 mins ago
Supply Chain Analyst
GoodMorning
Edmonton, AB
Maintaining cost of goods inputs, including product cost, freight, last-mile delivery and duties, and checking them against actual results
Added 18 mins ago
Marketing Communication Specialist
GoodMorning
Edmonton, AB
…outreach and evaluation through negotiation, execution, asset delivery, and performance assessment. Working closely with Brand, Creative, Marketing, Retail, and other internal teams, this…
Added 18 mins ago
Sourcing Specialist
GoodMorning
Burnaby, BC · Edmonton, AB
…company's quality, cost, manufacturing, regulatory, marketing, and delivery…
Added 18 mins ago
Product Development Specialist (Temporary)
GoodMorning
Edmonton, AB
Collaborating with cross-functional teams to identify resource needs and align with management direction, ensuring the successful delivery of Consumer Product Development projects.
Added 18 mins ago
G
Bilingual Customer Service Associate
GoodMorning
Edmonton, AB
- $23 to $25 CAD / hour
Coordinating with delivery carriers, the warehouse, suppliers, and other teams to move an issue to resolution
Added 18 mins ago
Executive Finance and Accounting Recruiter (Full Desk)
Vaco by Highspring
Montreal, QC
An experienced recruiting team that supports client delivery and revenue growth.
Added 18 mins ago
Director, Talent Development
Liberty Utilities
Oakville, ON
…spanning talent acquisition, leadership development, succession management, performance management, career development, and organizational capability building. Working closely with…
Added 33 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…

Servus Credit Union

Member Experience Advisor - South Hill

Red Deer, AB, T4N 5Y6, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a permanent, part-time Member Experience Advisor to join our Red Deer South Hill Branch!

Posting closes: Friday, November 6, end of day

Employment Information: On-site, Mon - Sat branch

Internal Use Only: U1; B

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing transactional banking services and identifying opportunities to meet member financial needs. They are also responsible for maintaining branch security, educating members on digital service channels, and contributing to overall branch growth objectives.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in a customer service or administration role. Strong communication, computer, and organizational skills are required, along with an aptitude for numbers and attention to detail.

Skills

Customer service
Transactional banking
Sales referrals
Problem solving
Organization
Multi-tasking
Attention to detail
Data entry
Financial literacy
Investigative skills
Communication skills
Computer skills
Cash handling
Risk management
Compliance

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit sharing
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Member Experience
Banking
Transactional Services
Sales Referrals
Financial Services
Customer Service
Cash Management
Security Audits
Digital Banking
Compliance
Risk Management
Data Entry
Business Development
Branch Operations
Safety Deposit Boxes
Financial Literacy

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Work requirements

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