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Added 7 mins ago
PC
Project Manager - Building Science
Pinchin Canada
Victoria, BC
- Full-time
…partnership with finance and administrative teams to support the financial management of projects. Overall, the role offers meaningful responsibility, professional challenges, and…
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Director, Parallel by RBC
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Expand awareness through presentations, advisor engagement and tailored client discussions that translate Parallel’s value proposition into commercial traction
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Financial Advisor
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Temiskaming Shores, ON · Kirkland Lake, ON · West Nipissing, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON
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As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 7 mins ago
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Associate
RBC
Pickering, ON
- Full-time
…every level and equips us to help our clients achieve their financial…
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Associate Advisor
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- Full-time
…management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth…
Added 22 mins ago
DG
Senior Accountant, Privately Held Business Group
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Be a business advisor: leverage your financial expertise to help our clients thrive.
Added 37 mins ago
ML
Finance Director, Poultry Operations
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
This is a high-impact leadership opportunity for an experienced Finance professional who combines strong financial acumen with a deep understanding of manufacturing operations. As a key…
Added 37 mins ago
SC
Universal Financial Associate -Beiseker
Servus Credit Union
Beiseker, AB
- Part-time
Proactively gather and document all pertinent information required for the Financial Advisor to have a robust conversation.
Added 37 mins ago
SC
Member Experience Advisor - St Paul
Servus Credit Union
St. Paul, AB
- Part-time
The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by…
Added 37 mins ago
CF
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- Full-time
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Added 1 hour ago
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Senior Data Analyst,
iA Financial Group
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Everyday Banking Advisor - Lloydminster
ATB Financial
Lloydminster, SK
- Full-time
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Added 1 hour ago
Financial Advisor - College & Grace, Toronto
Scotiabank
Toronto, ON
…together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank…
Added 1 hour ago
Financial Advisor - Queen & Pape, Toronto, Ontario
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Toronto, ON
…together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank…
Added 1 hour ago
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Transmission Key Accounts Manager
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Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
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At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
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Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
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Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead
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Toronto, ON
- Full-time
…Business Analysis Center of Excellence (CoE) for a leading financial services client, owning its direction, governance, quality, and AI adoption strategy, and acting as a trusted advisor to…
Added 1 hour ago
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Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Mississauga, ON
- $84,698 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 1 hour ago
HI
Associate, Operations and Project Management
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Access to an in-house personal Financial Advisor.

Servus Credit Union

Member Experience Advisor - St Paul

St. Paul, AB, T0A 3A0, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Temporary Casual Member Experience Advisor to join our St Paul Branch!

Employment Status: Temporary 12-18 months

Posting closes: November 18, 2026

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing transactional banking services and identifying member financial needs. They are responsible for generating sales referrals, maintaining branch security, and educating members on digital service channels.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in customer service or administration. Strong computer, communication, and numerical skills are required, with sales experience considered an asset.

Skills

Customer service
Transactional banking
Sales referrals
Problem solving
Data entry
Financial literacy
Communication skills
Attention to detail
Organization
Multi-tasking
Cash handling
Security audits
Product knowledge
Computer skills

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Credit Union
Banking
Transactional Services
Sales Referrals
Financial Services
Customer Service
Cash Management
Security Audits
Digital Banking
Compliance
Risk Management
Data Entry
Financial Literacy
Business Development

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