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INVESTMENT AND RETIREMENT SPECIALIST, IRS
National Bank of Canada
Alma, QC
- Full-time
A career as an Investment and Retirement Specialist
Added 14 mins ago
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Banking Advisor
National Bank of Canada
Beloeil, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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banking advisor
National Bank of Canada
Valleyfield, PE
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Saint-Marc-des-Carrières, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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Banking Advisor
National Bank of Canada
Longueuil, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Boucherville, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Laval, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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Banking Advisor
National Bank of Canada
Amos, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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BANKING ADVISOR
National Bank of Canada
Repentigny, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 14 mins ago
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Sport Development Specialist
Sport Newfoundland and Labrador
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Reporting to the Sport Development Director, the Sport Development Specialist - Member Education and Training, is responsible for the strategic planning and delivery of SportNL's education…
Added 14 mins ago
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Inside Bilingual Global Trade and Logistics Specialist
Cole International
Toronto, ON
- Full-time
As an Inside Bilingual Global Trade and Logistics Specialist, you’ll be responsible for selling all Cole products and services, features and benefits and quote pre-approved prices to…
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Senior Social Science Specialist
PT Hatfield Indonesia
North Vancouver, BC
- Full-time
We are seeking a motivated and experienced Senior Social Scientist Specialist to join our growing team. The successful candidate should have a background in human environment consulting or…
Added 14 mins ago
Automation and Controls Specialist
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Winnipeg, MB
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Added 14 mins ago
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Associate Professor - AMHSP
University of Alberta
Edmonton, AB
- Full-time
…Physicians and Surgeons of Canada with an MD, FRCPC, possess a specialist certificate or equivalent in Critical Care Medicine, and be eligible for licensure with a specialist designation in…
Added 14 mins ago
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AMHSP Assistant Professor - Neuroscience and Neuro Critical Care
University of Alberta
Edmonton, AB
- Full-time
…Physicians and Surgeons of Canada with an MD, FRCPC, possess a specialist certificate or equivalent in Critical Care Medicine, and be eligible for licensure with a specialist designation in…
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Program Coordinator, Partnerships and Engagement
University of Alberta
Edmonton, AB
- Full-time
…of all initiatives including ongoing research projects. The Specialist develops approaches to engagement, collaboration, and innovation that create improved value for the Team and its…
Added 14 mins ago
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Community Health Nurse - Licensed Practical Nurse - Tri-Cities
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
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Station Manager, Halifax (YHZ)
Porter Airlines Inc.
Goffs, NS
- Full-time
Collaborates with the Learning and Development department to support the training of YHZ team members.
Added 28 mins ago
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Senior Systems Engineer II
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Burnaby, BC · Canada - BC, Burnaby, Production Court, Onsite
- Full-time
AWS DevOps Engineer Professional, AWS Advance Networking Specialist.
Added 28 mins ago
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Seasonal Retail Sales Associate
Skechers
Red Deer, AB
- Part-time
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 28 mins ago
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Part Time Product Specialist
Skechers
Edmonton, AB
- Part-time
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 28 mins ago
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Procurement Specialist
Canadian Solar Inc.
Kitchener, ON · ON
- Full-time
The Procurement Specialist role primary purpose is to support Sales and Business Development with project planning and scheduling during the tendering stages. The role would coordinate…
Added 43 mins ago
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Procurement Specialist - Project Bid & Start Up X 12 Month Contract
Webuild
Mississauga, ON
- Full-time
Grow with us – Tailored training and development opportunities to advance your career.

Servus Credit Union

Member Experience Advisor - St Paul

St. Paul, AB, T0A 3A0, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Temporary Casual Member Experience Advisor to join our St Paul Branch!

Employment Status: Temporary 12-18 months

Posting closes: November 18, 2026

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing transactional banking services and identifying member financial needs. They are responsible for generating sales referrals, maintaining branch security, and educating members on digital service channels.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in customer service or administration. Strong computer, communication, and numerical skills are required, with sales experience considered an asset.

Skills

Customer service
Transactional banking
Sales referrals
Problem solving
Data entry
Financial literacy
Communication skills
Attention to detail
Organization
Multi-tasking
Cash handling
Security audits
Product knowledge
Computer skills

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Credit Union
Banking
Transactional Services
Sales Referrals
Financial Services
Customer Service
Cash Management
Security Audits
Digital Banking
Compliance
Risk Management
Data Entry
Financial Literacy
Business Development

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