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Servus Credit Union

Regulatory Support Services Specialist (Temporary)

Red Deer, AB, T4N 6M4, Canada
Edmonton, AB, T6N 1H5, Canada
Calgary, AB, T1Y 6G2, Canada

Full-time

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Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 1, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a full-time temporary Regulatory Support Services Specialist to join our Regulatory Compliance team!

Posting closes: October 15, 2026

For internal use only: P3/A

Additional information: Full-time, temporary (12 months)

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

Reporting to the Director Regulatory Compliance, your primary objective is to provide regulatory compliance and risk support by managing privacy compliance activities, conducting privacy investigations, monitoring and mitigating privacy-related risks, and supporting the implementation of regulatory requirements, reporting, and training initiatives.

What you'll be doing:

Supports developing, implementing, and maintaining regulatory and legislative requirements and compliance activities.
Analyzes, identifies, and recommends management trends and potential improvements, including immediate risk concerns relating to regulatory and legislative requirements and compliance areas.
Maintains an awareness of current compliance risk trends; provides recommendations for changes to programs and initiatives.
Summarizes information and reports for management and board review
Supports the Development, review, and implementation of training programs related to regulations and legislation.

What you bring:

Bachelor's degree in business or management is required, but substantial related business experience will be considered
4-6 years of banking experience at a supervisor or other leadership level preferred
Privacy & Access Council of Canada (PACC) – AAPP, CAPP, and MAPP designations an asset
Previous paralegal experience is an asset

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities

Career Advancement Potential

Flexible work options

Meaningful work towards individual and corporate goals

Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

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More about this job

Responsibilities

The specialist will manage privacy compliance activities, conduct investigations, and monitor risks to ensure adherence to regulatory and legislative requirements. They will also analyze management trends, provide recommendations for program improvements, and support the development of training initiatives.

Requirements

Candidates must hold a bachelor's degree in business or management and possess 4-6 years of banking experience in a leadership capacity. Professional designations such as AAPP, CAPP, or MAPP are considered an asset.

Skills

Regulatory compliance
Risk management
Privacy compliance
Privacy investigations
Legislative requirements
Data analysis
Reporting
Training development
Banking operations
Leadership
Communication
Strategic planning

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Regulatory Compliance
Risk Management
Privacy
Banking
Credit Union
Legislative Requirements
AAPP
CAPP
MAPP
Paralegal
Compliance Risk
Training Programs
Reporting
Business Management
Cooperative Values
Risk Mitigation
Privacy Investigations
Financial Services

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