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Servus Credit Union

Relationship Manager/Senior Relationship Manager - Commercial Markets

Edmonton, AB, T6N 1H5, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5 years of progressive lending and Commercial Banking experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a full-time Relationship Manager or Senior Relationship Manager in our Commercial Markets - Edmonton Region.

Employment Status: Full-time; Remote Friendly (hybrid)

Posting closes: November 20, 2026 end of day

For internal use: S3 or S4; A

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The primary goal of the Relationship Manager is to deliver personalized advice to our commercial members. As a Relationship Manager, you'll manage a portfolio of commercial loans and deposits and be accountable for sales, service and growth of that portfolio. Using your commercial experience, you will cultivate strong working relationships with potential and existing members, the retail branch network, local business owners, and members of the professional community.

What you'll be doing:

Developing and maintaining effective sales and marketing efforts to maximize commercial loan growth, deposit growth and sales of peripheral products to help our members succeed in business
Proactively building relationships with existing and future members
Staying up to date on lending and deposit services, products, policies, and legislation
Maximizing our existing portfolio including loan and deposit growth
Developing and submitting renewal applications
Recommending rates within discretionary limits and approving loans within lending authority
Evaluating requests on the basis of policy, risk, and profitability

What you bring:

Minimum of 5 years of progressive lending and Commercial Banking experience
Demonstrated ability in all facets of credit granting and sales of Business Banking products over a three-to-seven-year period
Business Banking experience including business development, underwriting, compliance, and a basic knowledge of portfolio management
Experience working and developing relationships with members, potential members, influential community people and employees
University degree in a business discipline or sufficient experience in lieu of education

Most importantly, we are looking for candidates with a passion for helping our members and businesses succeed. If you are a driven lender looking for long-term career growth, then we encourage you to apply!

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility for external candidates: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

Apply About employer

More about this job

Responsibilities

The Relationship Manager is responsible for managing a portfolio of commercial loans and deposits while driving sales and service growth. They will cultivate strong relationships with members and business owners while evaluating loan requests based on policy, risk, and profitability.

Requirements

Candidates must have a minimum of 5 years of progressive lending and commercial banking experience. A university degree in a business discipline or equivalent experience is required.

Skills

Commercial lending
Business banking
Portfolio management
Sales
Business development
Underwriting
Compliance
Relationship management
Financial analysis
Risk evaluation
Loan growth
Deposit growth
Client relations
Strategic planning
Communication

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Lending
Credit Union
Business Development
Underwriting
Compliance
Portfolio Management
Sales
Relationship Management
Financial Services
Risk Management
Profitability
Loan Growth
Deposit Growth
Business Strategy
Client Relations
Financial Analysis
Banking Legislation
Commercial Markets
Hybrid Work

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