Closed listing
Senior Account Manager - Client Growth
- Vancouver, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- ✅ 3+ years of account management experience, ideally at an agency.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Setsail · Vancouver, BCPay: CA 75,000 - CA 100,000 per year (base plus commission)
About Us
Setsail Marketing is a full-service digital marketing agency specializing in SEO, paid advertising, performance marketing, branding, and AI-driven strategy. We work with growing businesses across Canada and the US to create marketing campaigns that deliver results. Our team thrives on creativity, collaboration, and results-driven marketing.
Role Overview
This is not an admin seat. You'll own a portfolio of active client accounts: be the person they trust, keep their campaigns moving, and spot what they need next - and earn uncapped commission on everything you grow. You'll work directly with our leadership team.
Key Responsibilities
✅ Own Your Client Relationships
- Be the main point of contact for your portfolio of accounts.
- Keep clients confident, informed, and excited about the work we deliver.
- Lead kickoff and onboarding meetings for the accounts you take on.
- Write and deliver client proposals; handle invoicing and general account admin.
✅ Grow Your Book
- Learn each client's business deeply enough to see what they need before they ask.
- Recommend and close additional services and projects within your accounts - with uncapped commission on what you close.
- Keep retention high and grow the revenue your portfolio generates over time.
- Build a growth plan for your book with our leadership team.
Compensation & Perks
✅ 75,000-100,000 per year (base + commission)
✅ Uncapped commission on new business you close within your accounts
✅ Quarterly retention bonus for keeping and growing your client portfolio
✅ Career growth as the agency grows
✅ A creative, high-energy team in our Vancouver office
Who You Are
✅ 3+ years of account management experience, ideally at an agency.
✅ A relationship builder with a proven track record in client-facing roles.
✅ A clear, confident communicator - in writing and in the room.
✅ Methodical, organized, and calm juggling many moving pieces.
✅ Business or accounting skills are a bonus.
More about this job
Responsibilities
Manage a portfolio of client accounts, serving as the primary contact and leading kickoff and onboarding meetings while keeping clients informed and confident. Develop proposals, handle account administration, and grow portfolio revenue by identifying and closing additional services while maintaining retention.
Requirements
Candidates should have at least three years of account management experience, ideally in an agency, and a proven record in client-facing relationship-building roles. Strong written and verbal communication, organization, and the ability to manage multiple priorities are required; business or accounting skills are a bonus.
Skills
- Account Management
- Client Retention
- Upselling
- Sales
- Business Development
- Client Onboarding
- Proposal Writing
- Invoicing
- Account Administration
- Communication
- Organization
- Campaign Management
- Growth Planning
Benefits
- Uncapped Commission
- Quarterly Retention Bonus
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Sales
- Customer Service & Support
- Management & Leadership
Keywords
- Digital Marketing
- Search Engine Optimization
- Paid Advertising
- Performance Marketing
- Branding
- AI-Driven Strategy
- Account Management
- Client Relationships
- Client Onboarding
- Client Proposals
- Invoicing
- Account Administration
- Client Retention
- Upselling
- Commission
- Growth Planning
- Campaign Management
- Marketing Services