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Added 6 mins ago
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Temporary Fashion Associate - College Square
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON · Nepean, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 6 mins ago
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Front End - Cashier
Sobeys
Halifax, NS
- Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 6 mins ago
SC
Front End - Cashier
Safeway Canada
Halifax, NS
- Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 6 mins ago
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Front End - Cashier (Part-Time)
Sobeys
Toronto, ON · Etobicoke, ON
- Part-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 6 mins ago
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Temporary Fashion Associate - Reitmans Guildford Town Centre
RCL - Reitmans Canada Ltd/Ltée
Surrey, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 6 mins ago
TH
Sales Associate Part Time (ST. JOHN'S)
The Home Depot Canada
St. John's, NL
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
PA
Front Desk Administrator (AutoPlanet Durham)
Performance Auto Group
Bowmanville, ON
- Full-time
AutoPlanet Durham is looking for a Front Desk Administrator to join their Dynamic Team!
Added 35 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Added 35 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Added 35 mins ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Added 35 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Added 35 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Added 35 mins ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Added 50 mins ago
BC
Sales Coordinator - Global Markets Trading Floor
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 hour ago
MS
Representative, Export Documentation - Front Desk
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
The Representative, Export Documentation - Front Desk is responsible for ensuring the accurate and timely processing, control, and distribution of shipping documentation while serving as…
Added 1 hour ago
TL
Sales Associate (Brick Specialist) – Ross Park Mall, Pennsylvania
the LEGO Group
Moose Jaw, SK
- Part-time
Added 1 hour ago
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Pediatric Echocardiographer
Sanya’k̓ula
Vancouver, BC
- Full-time
Provides instruction, teaching, and training in pediatric echocardiography to staff, students and physicians. Gives in-service presentations and acts as a resource person on pediatric…
Added 1 hour ago
1
Dental Administrator-Panatella Dental, Calgary
123Dentist
Calgary, AB
- Full-time
We are a large family practice committed to patient care, customer service and teamwork. We are looking for a candidate who is focused, approachable, has excellent communication skills and…
Added 1 hour ago
1
Office Manager - Studio Dental Fairview Mall
123Dentist
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…into practice, and create working harmonies between the front desk office and dental professional team. We are looking for a highly organized, fast-paced, and adaptable individual who can…
Added 1 hour ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 1 hour ago
R(
Temporary Fashion Associate - College Square
Reitmans (Canada) Ltée/Ltd
Ottawa, ON · Nepean, Ontario
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 2 hours ago
TH
Customer Service Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 2 hours ago
R&
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 2 hours ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…

SGI

Operations Analyst

Regina, SK, Canada

$62,006 to $78,249 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,006 to $78,249 CAD / year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

In-Scope,

Permanent, Full time

Multiple Positions

Work Location: Regina, Head Office. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (In Regina), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.

Work hours: 3 days a week, 12-hour days on rotation 7:00 am – 7:00 pm and 7:00 pm – 7:00 am. (Note: during training, work hours will vary from this schedule.)

Pay Range - $62,006 - $78,249.00

Posting Close Date: October 9, 2026

We're looking for an Operations Analyst to join our IT Operations team. As an Operations Analyst, you will play a critical role in maintaining the health, stability, and performance of our IT environment. You'll be at the forefront of IT operations, monitoring systems, responding to incidents, investigating issues, and helping prevent future disruptions. You will also work across teams to ensure business-critical services remain available, secure, and reliable while contributing to continuous improvement initiatives that strengthen our technology environment.

We’d love to hear from you if you:

Have knowledge of Microsoft Windows, Microsoft 365, and core IT operations practices.
Understand IT service management (ITSM) principles and ITIL practices, including incident, problem, and request management.
Have experience using ticketing systems and supporting technology services.
Understand of IT monitoring, operational support, and service delivery processes.
Demonstrate strong technical troubleshooting, analytical thinking, and problem-solving skills.
Pay attention to detail and exercise sound judgment.
Can communicate effectively with diverse audiences, translating technical concepts into practical information.
Can prioritize competing demands and adapt in a fast-paced operational environment.
Are curious, collaborative, and committed to helping deliver great value to users.

Typically, these skills are gained through a two-year diploma in a relevant Information Technology field of study, or defined equivalency, along with one to two years of experience in a service desk, desktop, or a related IT field.

Why Join Us?

A positive, healthy work culture

At SGI, we have built a culture we are proud of and continue to invest in it to ensure our actions reflect our corporate values of caring, passion, innovation, and integrity. Want to learn more? See what our employees have to say about our culture.

Comprehensive benefits

We offer a competitive benefits package designed to support your health and wellbeing. From comprehensive coverage to programs that support you in achieving a work-life balance, we’ve got you covered. Learn more about the benefits we offer.

Invest in Your Career Growth

Your development matters. We support continuous learning through professional development opportunities, leadership and employee training, and education funding so you can continue building your skills and advancing your career.

Work Alongside Exceptional Colleagues

Join a team of talented professionals passionate about making a meaningful impact and delivering results. Collaborate with knowledgeable colleagues who share ideas, support each other, and make an impact together.

Make a Meaningful Impact

This is an opportunity to make a meaningful impact on the stability, performance, and continuous improvement of our technology operations. Your insights and analytical expertise will help identify trends, resolve operational challenges, and enhance processes that support reliable services across SGI.

We know great candidates don't always check every box. If you're passionate about continuous improvement, operational insights, incident and problem analysis, and making a measurable impact behind the scenes, we'd love to hear from you. Review the Job description and submit your application today.

At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential.

Posting Close Date is Friday, October 9, 2026, at 11:59pm Saskatchewan time.

Find out more about our hiring process and what to expect as a candidate here.

Apply About employer

More about this job

Responsibilities

Monitor IT systems, respond to incidents, investigate operational issues, and help prevent future disruptions to maintain the health, stability, performance, security, and reliability of business-critical services. Collaborate across teams to identify trends, resolve operational challenges, and improve processes and technology services.

Requirements

Candidates should have knowledge of Microsoft Windows, Microsoft 365, IT operations, ITSM and ITIL practices, ticketing systems, monitoring, and service delivery, along with strong troubleshooting, analytical, communication, and prioritization skills. The typical background is a two-year diploma in a relevant IT field or equivalent, plus one to two years of experience in a service desk, desktop support, or related IT role.

Skills

Microsoft Windows
Microsoft 365
IT Operations
IT Service Management
ITIL Practices
Incident Management
Problem Management
Request Management
Ticketing Systems
IT Monitoring
Technical Troubleshooting
Analytical Thinking
Problem-Solving
Communication
Prioritization
Continuous Improvement

Benefits

Health And Wellbeing Coverage
Work-Life Balance Programs
Professional Development Opportunities
Leadership And Employee Training
Education Funding

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Windows
Microsoft 365
IT Operations
IT Service Management
ITIL
Incident Management
Problem Management
Request Management
Ticketing Systems
IT Monitoring
Operational Support
Service Delivery
Technical Troubleshooting
Systems Monitoring
Incident Analysis
Problem Analysis
Continuous Improvement
Technology Operations
Business-Critical Services
Service Desk
Desktop Support
Hybrid Work
Insurance

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