Closed listing
Operations Coordinator
- Oakville, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 2+ years of experience in post sales operations, project coordination, customer service, or office administration in B2B environment.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Position Summary
The Operations Coordinator supports the successful execution of customer projects by managing order entry, coordinating project activities, and providing administrative support to the Project Manager. This role serves as a key liaison between customers, sales, production, and internal team to ensure orders are processed accurately, and projects are delivered on schedule.
Key Responsibilities
- Review and enter customer orders accurately.
- Verify product specifications, pricing, lead times, and project requirements.
- Coordinate project schedules and monitor progress to ensure timely execution.
- Communicate order status, shipment updates, and project milestones to customers and internal stakeholders.
- Process order revisions, change requests, and project documentation.
- Maintain project files, purchase orders, and customer records.
- Coordinate with production and logistics to support on-time delivery.
- Prepare order acknowledgements, proforma invoices, work orders, and project tracking updates.
- Assist with scheduling meetings, managing correspondence, and general office administration.
- Maintain electronic and hard-copy filing systems and support document control activities.
- Answer phone calls, direct inquiries, and provide administrative support to the team as required.
Qualifications
- 2+ years of experience in post sales operations, project coordination, customer service, or office administration in B2B environment.
- Proficiency with ERP systems and Microsoft Office (Outlook, Excel, Word).
- Strong organizational, communication, and multitasking skills.
- High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- Experience in manufacturing, lighting, or construction environments is an asset.
More about this job
Responsibilities
Enter and verify customer orders, coordinate project schedules and progress, and communicate order status and milestones to customers and internal teams. Maintain project documentation and records, coordinate with production and logistics, and provide administrative support to the Project Manager and team.
Requirements
Requires at least two years of experience in post-sales operations, project coordination, customer service, or office administration in a B2B environment. Candidates should be proficient with ERP systems and Microsoft Office and have strong organizational, communication, multitasking, and detail-management skills; manufacturing, lighting, or construction experience is an asset.
Skills
- Order Entry
- Project Coordination
- Customer Service
- ERP Systems
- Microsoft Office
- Order Processing
- Schedule Coordination
- Progress Monitoring
- Customer Communication
- Document Control
- Recordkeeping
- Production Coordination
- Logistics Coordination
- Organization
- Multitasking
- Attention To Detail
Visa sponsorship
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Categories
- Administrative
- Logistics
- Manufacturing
- Customer Service & Support
- Management & Leadership
Keywords
- Order Entry
- Customer Orders
- Product Specifications
- Pricing
- Lead Times
- Project Requirements
- Project Schedules
- Order Status
- Shipment Updates
- Project Milestones
- Order Revisions
- Change Requests
- Project Documentation
- Purchase Orders
- Customer Records
- Production
- Logistics
- Order Acknowledgements
- Proforma Invoices
- Work Orders
- Document Control
- ERP Systems
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- B2B
- Manufacturing
- Lighting
- Construction