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Added 8 mins ago
OO
Financial Accounting, Reporting, and Systems Analyst, Financial Analyst
Office of the Superintendent of Financial Institutions Canada
Ottawa, ON · Toronto, ON
- Full-time
Financial Accounting, Reporting and Systems Analyst
Added 8 mins ago
P
Systems Analyst
Precinmac
Milton, ON
- $40 to $45 CAD / hour
- Full-time
Position: Business Central Analyst: Trimaster/HPG - ONSITE
Added 22 mins ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…is small and senior, spanning AI architecture, engineering, business analysis, program management and business engagement, and it moves at the pace of a technology that keeps changing…
Added 22 mins ago
QP
Data Quality and Controls Analyst
QuadReal Property Group
Toronto, ON
- Full-time
At QuadReal, the Data Quality & Controls Analyst sits at the intersection of Business, Data Governance, Analytics, and Data Engineering. The role is responsible for overseeing the daily…
Added 22 mins ago
D
Analyst, Investment banking
Desjardins
Toronto, ON
- Full-time
…to provide progressive on the job training. The role of an analyst is challenging and fast-paced. It requires dedication, passion for the industry and a very strong ethic. More…
Added 36 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 51 mins ago
B
Senior FP&A Analyst
Behavox
Montreal, QC
- Full-time
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 51 mins ago
DH
Business Intelligence Analyst
Designer Health Centers
Winnipeg, MB
- Full-time
This is a highly analytical and business-focused role working directly with ODRA's senior leadership team and company owners. The Business Intelligence Analyst is responsible for…
Added 51 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
BMO Private Wealth is one of Canada's leading wealth management businesses, serving affluent individuals, families, business owners, and institutions. The Investment Platform team is…
Added 51 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 51 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 51 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 52 mins ago
S
Operations Analyst
SGI
Regina, SK
- Full-time
The Operations Analyst is responsible for ensuring optimal availability and utility of resources, including the grouping, configuration, allocation, and capacity management of those…
Added 52 mins ago
K
Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.
Added 1 hour ago
Business Analyst - Halifax
Mariner
Halifax, NS
We are looking for an experienced Business Analyst to join our team for an onsite engagement in Halifax. In this role, you will work closely with business and technical stakeholders to…
Added 1 hour ago
DF
Analyst/Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
…helping to grow existing relationships and develop net new business for Dimensional. They will gain an understanding of clients’ evolving needs, identify where we can add value and…
Added 1 hour ago
R
Stage - Hiver 2027 - Gestion et analyse de données clients / Internship - Winter 2027 - Customer Master Data Analysis and Management
RTX
Longueuil, QC
- Full-time
Added 2 hours ago
B
Senior FP&A Analyst
Behavox
Toronto, ON
- Full-time
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 2 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work…
Added 2 hours ago
B
Credit Funder
BMO
Montreal, QC · HO
- Full-time
Performs ongoing comprehensive client credit analysis for an assigned number of client portfolios to assess the business entity’s overall financial health and credit risk using…
Added 2 hours ago
E
Financial Systems Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Financial Systems Analyst serves as the bridge between Finance and Technology, ensuring financial systems, reporting tools, and business processes effectively support decision-making…
Added 3 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 4 hours ago
B
BILINGUAL SENIOR ANALYST, INSURANCE AND OPERATIONS SUPPORT
BDC
QC · Les Laurentides Regional County Municipality, QC
- Full-time
Review low and medium complexity service requests and recommend risk-mitigation solutions in collaboration with Credit Risk Management, Business Centres, and internal partners.
Added 4 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 4 hours ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
- Full-time
We have an exciting opportunity for an analyst to join our Data Operation Article team. You will play an integral role in our article setup process, engaging with business partners and…

SGI

Operations Analyst

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In-Scope,

Permanent, Full time

Multiple Positions

Work Location: Regina, Head Office. This role is eligible for hybrid work option – this means you’ll have the flexibility of working from home and in the office (in Regina), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.

Work hours: 3 days a week, 12-hour days on rotation 7:00 am – 7:00 pm and 7:00 pm – 7:00 am. (Note: during training, work hours will vary from this schedule.)

Pay Range - $62,006 - $78,249

Posting Close Date: October 9, 2026

General Accountability

The Operations Analyst is responsible for ensuring optimal availability and utility of resources, including the grouping, configuration, allocation, and capacity management of those resources. This role safeguards the organization’s computer networks and systems by monitoring, investigating, resolving, or escalating events and activities detected within the monitoring systems, as well as conducting risk assessments and user impact assessments, identifying vulnerabilities, or configuring systems to enhance existing features.

You will be the first responder to monitoring alerts, own the internal and external communication of technical issues and user experience impacts, and the first technical team to execute actions to resolve incidents. You will also be responsible for completing the root cause analysis of all major incidents, which includes coordinating necessary technical teams required to complete the analysis, provide emergency CAB approval for expedited changes as required and audits implemented change requests that lead to potential or actual incident.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Operations

Monitors the infrastructure/cloud fabric: the interconnected system of hardware, storage, and networks that support and maintain the cloud fabric.
Ensures optimal health and performance of on-premise systems, cloud fabric, and fabric management.
Plans for facility and hardware failures and maintenance.
Executes queries within Azure Monitor or other monitoring tools to resolve technical issues.
Executes runbooks for all triggered alerts and potential and actual service disruption events.
Monitors networks and systems for security breaches using software that detects intrusions and abnormal system behavior and contains security issues through the execution of predefined runbooks.
Assesses technical security risks in terms of impact to systems and service confidentiality, integrity, and availability.
Identifies and reports/escalates/resolves incidents, including security incidents, as quickly as possible.
Conducts accurate and timely investigation of issues to ensure service level agreements (SLAs) are met.
Owns the major incident process to ensure incidents are communicated effectively and resolved efficiently.
Ensures the change management process is followed in the resolution of incident and problem tickets.
Analyzes incidents and problems to proactively prevent the occurrence of further incidents/problems.
Leads the investigation of problems via root cause analysis (RCA), proactive trend analysis, and monitoring.
Identifies and analyzes incident trends and preventative action items for the future.
Updates processes based on RCA action items.
Ensures reactive and proactive management of IT problems and known errors.
Ensures that the right resources are available to investigate, identify, and resolve the root cause of a problem.
Coordinates efforts of subject matter experts and DevOps, including suppliers and internal/external teams to ensure timely resolution of problems.
Owns the known error database for problems and ensures its maintenance.
Provides visibility into upcoming approved change requests.
Provides CAB approval for expedited IT change requests, per the IT Change Management policy.
Audits changes in the environment and follows up to ensure processes are followed or changes to the process are required.

Interactions

Provides reports of detected events to business owners and executives.
Generates trend analysis for problem management.
Requires error and operational instructions (runbooks) for applications, solutions, and services implemented in the SGI environments.
Investigates all alerts, events, and incidents.
Monitors systems for events, alerts, and abnormal behaviour.
Escalates to next level teams as required, per runbook.
Leverages incident trends to identify systemic issues to be resolved via problem management process.
Identifies common failures to impacted teams (e.g., component failure, code failure, team failure, service failure).
Logs root cause information in the known error database.
Logs workaround/resolution for known errors/root cause.

High Performance Team & Culture

Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities
Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

Technical Knowledge and Skills

Proficient knowledge of modern IT monitoring systems, tools, and related procedures.
Proficient knowledge of problem management methodology and related tools.
Proficient skill in the operation, monitoring, and logical problem-solving in the operation of the organization’s computer networks and systems.
Fundamental knowledge of methods, procedures, policy, and guidelines for all IT departments, and how their networks and systems support the delivery of IT services to SGI.

Education & Certifications

Two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Information Technology, or defined equivalency.

Experience

One to two years’ experience in service desk, desktop, or a related IT field.

Behavioural Competencies

Leader Level 2 – Applies (Self & Others)

Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms
Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably
Leadership - Leads Self and Others

At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to employeeleaves@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential.

Pay Range:$62,006.00 - $78,249.00

Posting Close Date:

October 9, 2026

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.

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More about this job

Responsibilities

The Operations Analyst monitors IT infrastructure and cloud systems to ensure optimal performance and security. They act as the first responder for technical incidents, conducting root cause analysis and coordinating resolution efforts across teams.

Requirements

Candidates must possess a two-year diploma in Information Technology or an equivalent qualification. One to two years of experience in a service desk or related IT field is required.

Skills

IT Monitoring
Problem Management
Incident Management
Root Cause Analysis
Cloud Fabric
Network Security
Azure Monitor
Change Management
Risk Assessment
Technical Troubleshooting
System Configuration
Communication
Leadership
Data Analysis
Infrastructure Management

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
IT Infrastructure
Cloud Fabric
Azure Monitor
Incident Management
Problem Management
Root Cause Analysis
Change Management
Network Security
System Monitoring
Runbooks
SLA
CAB Approval
DevOps
Risk Assessment
Vulnerability Identification
Technical Support
Information Technology
Service Desk
Capacity Management
Hardware Maintenance
Security Breaches
Trend Analysis
Known Error Database
Growth Mindset

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