Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 3,826
Employers: 754

Advertised starting pay

Average starting payCAD / hour: $18.77Across 524 listings
Average starting payCAD / year: $48,906Across 84 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%212 listings
On-site: 93%3,577 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (515), Farm Boy Inc. (415), Shoppers Drug Mart (362).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 14 days ago
RA
Bilingual Customer Service Representative
Recrute Action
QC · Montréal, Laval, Québec
- Contract
Bring your passion for customer service to the insurance sector for our client and be part of a dynamic, collaborative environment serving clients across Canada. This opportunity offers the…
Added 14 days ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $22 to $26 CAD / hour
- Full-time
The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track…
Added 14 days ago
DI
Customer Service Representative
Desjardins Insurance
Toronto, ON
- Full-time
Insurance Customer Service Representative – Desjardins Agent Team Member
Added 14 days ago
AT
Call Center Agent (Montréal, Ottawa, Québec)
Air Transat
Montreal, QC
- Full-time
Added 14 days ago
ZP
Technical Sales/Customer Service Representative
Zeebest Plastics of Canada Inc
Morinville, AB
- Full-time
Zeebest Plastics of Canada Inc. is currently seeking a full-time Technical Sales / Customer Service Representative to join our team in Morinville, AB. This role serves as a key point of…
Added 14 days ago
R
Customer service Associate Flooring
RONA
Sudbury, ON · Greater Sudbury, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 14 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 14 days ago
A
Customer Support Representative
Actalent
London, ON
- Contract
The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative…
Added 14 days ago
C
Customer Service Representative
CIBC
Maple Ridge, BC
- Part-time
Added 14 days ago
EL
Bilingual Group Customer Service Representative
Empire Life
Canada
- Full-time
Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operati
Added 14 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- $20 CAD / hour
- Full-time
Added 14 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- $20 CAD / hour
- Full-time
Added 14 days ago
E
Customer Service Representative/Inside Sale
EzoBord
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
We are looking for an experienced, highly organized, detail-oriented Customer Service Representative who combines excellent client service with strong sales, order management, and logistics…
Added 15 days ago
C
Client service representative - Part-time (15 hours/week)
CIBC
Clarenville, NL
- Part-time
Added 15 days ago
C
Client Service Representative - Part-time (15 hours/week)
CIBC
Fredericton, NB
- Part-time
Added 15 days ago
BP
Customer Service Associate
Bass Pro Shops
Moncton, NB
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process…
Added 15 days ago
BB
Customer Service Representative (Part Time)
Best Buy Canada
Calgary, AB
- Part-time
You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative…
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Full-time
Added 15 days ago
Customer Service Agent
DSV
Milton, ON
Added 15 days ago
L
Customer Service Representative
Linde
Oshawa, ON
- Full-time
The Customer Service Representative is responsible for delivering exceptional customer care and quality control support by managing inbound inquiries across multiple channels. This role…
Added 15 days ago
L
Customer Service Representative
Linde
Delta, BC
- Full-time
The Customer Service Representative is responsible for delivering exceptional customer care and quality control support by managing inbound inquiries across multiple channels. This role…
Added 15 days ago
CM
Bilingual Technical Customer Service Representative (Temporary, Full-Time Contract)
Clarion Medical Technologies
Cambridge, ON
- Full-time
Added 15 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 15 days ago
SC
Customer Service Assistant (Part-Time)
St Catharines Public Library
St. Catharines, ON
- $29.21 to $34.16 CAD / hour
- Part-time
This position reports to the Manager, Customer Service and functions as part of the Customer Service team providing and supporting information and reference services, reader’s advisory,…
Added 15 days ago
C
Customer Service Representative-1
CIBC
Collingwood, ON
- Part-time

SGS

Customer Service Representative

Vancouver, BC, Canada

$20 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 CAD / hour
Job type: Full-time
Apply by: Nov 18, 2026
Experience: 1 - 3 years of previous working experience in an Administrative related role.
Posting language: English
Posted: Oct 19, 2026

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Schedule: Monday to Friday (8 hours per day). Must be able to work 3 alternating shifts: Main shift is 6am-2pm and occasional shifts would be 7am-3pm or 8am-4pm.

Responsibilities:

Receive and process customer requests for services
Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
Maintain filing system.
Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
Monitor accounts receivable and communicate with customers to collect unpaid account balances when required
Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements
Maintain job order records and filing systems
Schedule employees for inspections (i.e. train supervisions, audits) as necessary
Receive, inspect, sort, and label client samples; log-in samples to the SGS system, prepare labels and dispatch the samples to Sub-contract samples to other SGS laboratories or external non-SGS laboratories as appropriate and maintain the sub-contract documents.

Qualifications

Minimum of a High School Diploma or a General Educational Development equivalency (GED).
A post secondary education in a recognized administration or science program would be an asset.
1 - 3 years of previous working experience in an Administrative related role.
Good hand/eye coordination when handling samples & various equipment.
Must use good judgment to identify and resolve problems on the job. When in difficulty refer problems to his/her supervisor for resolution.
of creativity required in solving routine problems.
Able to work well under pressure during high (peak) workloads and balancing conflicting demands of high volume versus the quality of results.
Candidates should be proficient in using various type of computer software (Word, Excel, etc.)

Additional Information

Salary: $20.92 Per Hour

Some benefit highlights:

80% coverage - Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Apply About employer

More about this job

Responsibilities

Process customer service requests and prepare reports, certificates, and related documents while checking service instructions, pricing, and invoicing details. Maintain customer and accounting records, support collections and scheduling, and receive, log, label, and dispatch samples to internal or external laboratories.

Requirements

Requires at least a high school diploma or GED and 1–3 years of experience in an administrative role; post-secondary education in administration or science is an asset. Candidates should be proficient with office software, handle samples and equipment with good coordination, use sound judgment to resolve routine problems, and work effectively under pressure.

Skills

Customer Service
Administrative Support
Customer Request Processing
Document Preparation
Invoice Validation
Accounts Receivable
Accounts Payable
File Management
Scheduling
Sample Handling
Data Entry
Problem Solving
Attention To Detail
Working Under Pressure
Microsoft Word
Microsoft Excel

Benefits

Health, Dental And Vision Coverage (80%)
Paid Time Off
RRSP Program Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Testing
Inspection
Certification
Sustainability
Quality
Integrity
Customer Requests
Reports
Certificates
Work Instructions
Method Codes
Sales Quotations
Pricing
Invoicing
Supplier Invoices
Accounts Receivable
Accounts Payable
Payment Requisitions
Audit Compliance
Job Orders
Inspection Scheduling
Sample Handling
Sample Logging
Sample Dispatch
Subcontract Laboratories
Microsoft Word
Microsoft Excel
GED

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