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Added 2 mins ago
LC
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- Full-time
The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed…
Added 2 mins ago
BG
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- Full-time
Ability to effectively present information and respond to questions from co-workers, managers, customers and the general public.
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As a member of an interprofessional team, you will provide client-centred psychiatric, addiction and general nursing care, ensuring the security and safety of the patients while maintaining…
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Added 2 mins ago
BO
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Added 2 mins ago
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Added 2 mins ago
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Lane Closure Technician (LCT)
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Knowledge and understanding of the WCB Act, sections 115-117, General Duties.
Added 2 mins ago
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Lane Closure Technician (LCT)
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Knowledge and understanding of the WCB Act, sections 115-117, General Duties.
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Knowledge and understanding of the WCB Act, sections 115-117, General Duties.
Added 2 mins ago
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Maintenance Assistant
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1-3 years of proven previous experience performing general building maintenance and repairs in a professional environment
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(CAN) Associé de nuit, rénovation
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(CAN) Associé de jour, rénovation
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3.Stocks a variety of departments including General Merchandise, Fashion, Consumables, Grocery, Dairy/Frozen, and Fresh Departments
Added 2 mins ago
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(CAN) Stock Unloader Associate (2:30PM - 11:30PM)
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- Part-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 2 mins ago
LC
Cashier Part Time Day
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- Part-time
Added 2 mins ago
LC
Cashier Part Time Day Greenlight Requisition
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Added 2 mins ago
Post Office Assistant - Term
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Added 17 mins ago
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SGS

Customer Service Representative (6 Month Contract)

Vancouver, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Six Month Contract

Schedule: Monday to Friday (8 hours per day). Must be able to work 3 alternating shifts: Main shift is 6am-2pm and occasional shifts would be 7am-3pm or 8am-4pm.

Responsibilities:

Receive and process customer requests for services
Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
Maintain filing system.
Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
Monitor accounts receivable and communicate with customers to collect unpaid account balances when required
Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements
Maintain job order records and filing systems
Schedule employees for inspections (i.e. train supervisions, audits) as necessary
Receive, inspect, sort, and label client samples; log-in samples to the SGS system, prepare labels and dispatch the samples to Sub-contract samples to other SGS laboratories or external non-SGS laboratories as appropriate and maintain the sub-contract documents.

Qualifications

Minimum of a High School Diploma or a General Educational Development equivalency (GED).
Typing proficiency Required
Candidates should be proficient in using various type of computer software (Word, Excel, etc.)

Additional Information

Rate: $20.92 Per Hour - No Benefits offered for this position

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

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More about this job

Responsibilities

Process customer service requests and prepare reports, certificates, and related documents while checking instructions, pricing, and invoicing details. Maintain customer and accounting records, follow up on unpaid balances, schedule inspection staff, and receive, log, label, and dispatch client samples.

Requirements

A high school diploma or GED is required, along with typing proficiency and proficiency with computer software such as Word and Excel. The role requires availability for three alternating weekday shifts, with the main shift from 6 a.m. to 2 p.m.

Skills

Customer Service
Request Processing
Report Preparation
Document Management
Quotation Review
Pricing and Invoicing
Accounts Payable
Accounts Receivable
Payment Requisitions
File Maintenance
Employee Scheduling
Sample Inspection and Handling
Data Entry
Typing
Microsoft Word
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Testing
Inspection
Certification
Customer Requests
Reports
Certificates
Work Instructions
Method Codes
Sales Quotations
Pricing
Invoicing
Accounts Payable
Accounts Receivable
Payment Requisitions
Customer Files
Audit Compliance
Job Orders
Employee Scheduling
Inspections
Client Samples
Sample Logging
Sample Dispatch
Subcontract Laboratories
Typing
Microsoft Word
Microsoft Excel

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