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SGS

QA/QC Coordinator

Delta, BC, Canada

Pay: $24 to $26 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. This position is responsible for the continued administration, supervision and monitoring of the adherence of the laboratory operations to the Quality Management System and in conformance with ISO/IEC 17025 and with the policies and procedures set up by Natural Resources Trade Management. This position provides guidance, advises and assists the laboratory on their practices with respect to the requirements of the quality management system and ISO/IEC 17025.

Works with the lab personnel to continuously improve lab products and services.
Maintains appropriate Quality Management System documentation control (electronically and hardcopy) with respect to

accuracy, distribution and retention.
Maintain, monitor and update the standard/chemical log, equipment list for Energy Minerals Labs.
In conjunction with the Laboratory and Operation Supervisors, aids in monitoring and maintaining Proficiency testing and Round

Robin performance for internal and external programs applicable to site testing capabilities.
Liaise with Quality Systems Manager, Operations Manager and Laboratory and Operations Supervisors to report CAPA with

respect to laboratory performance in response to customer complaints, claims and internal non-conformances and maintains

CAPA program to ensure continuous improvement
Under the direction of the Quality Systems Manager, performs internal audits and necessarily follow up according to NAM internal

audit schedule (may involve additional site audits as needed)
Perform special test calculation, data entry and follow up with staff to ensure job completion in a timely manner.
Assist with method development and validations.
Provides back-up/overflow to Administrative Assistant positions as needed.
Support the company code of ethics, quality and safety policies
Assist lab supervisor/ manager to handle safety and quality issues.
May be assigned and coordinate special or ad hoc projects as needed

Qualifications

**Experience**

Minimum 3-5 years of experience in quality assurance, quality control, or inspection coordination
Proven experience in reviewing and summarizing technical quality requirements and contractual specifications
Over 3 years previos experience in laboratory and/or minerals operations is required
Previos experience with ISO/IEC 17025 requirements is preferred
Previous experience sourcing, assessing, and managing quality control resources and inspectors
Demonstrated understanding of quality processes, vendor management, and inspection methodologies
Experience working with multiple stakeholders across different time zones

**Education & Certifications**

Must have: A minimum of a BSc degree (or equivalent)
Must have: Business-grade English language proficiency (C1 level)
Desirable: ISO 17025 Quality Management System (QMS) Internal Auditor certification
Must have: ISO 9001 Quality Management System (QMS) Internal Auditor certification
Desirable: Technical qualifications in quality assurance or related disciplines

**Skills & Knowledge (Essential)**

Highly organized with exceptional ability to prioritize multiple requirements and manage competing deadlines
Strong verbal and written communication skills with confidence in engaging with clients and team members
Advanced proficiency in Microsoft Excel; intermediate proficiency in Word, Outlook, and PowerPoint
Analytical mindset with strong problem-solving abilities and attention to detail
Self-motivated with a proactive approach to identifying and implementing process improvements
Ability to work collaboratively within regional and global team environments, both in-person and virtually
Digital system proficiency and enthusiasm for driving efficiency improvements through technology
Excellent time management and organizational skills with the ability to manage multiple projects simultaneously

**Skills & Knowledge (Desirable)**

Experience with quality management systems and inspection management software
Exposure to SharePoint or similar collaborative platforms
Knowledge of quality standards and compliance requirements relevant to your industry

**Core Competencies**

Detail-oriented with a commitment to accuracy and compliance
Collaborative team player who supports colleagues and stakeholders
Transparent communicator who values clear, honest dialogue
Goal-oriented with a focus on achieving measurable results
Efficient and decisive in managing priorities and resolving issues
Customer-focused approach to service delivery and satisfaction
Innovative thinker who embraces continuous improvement

Additional Information

Compensation: $24 to $26 per hour / 40 hours per week.

Some benefit highlights:

80% coverage Health, Dental and Vision
Enhanced Paid time off benefits
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

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More about this job

Responsibilities

Administer and monitor the laboratory Quality Management System, maintain controlled documentation and quality records, and support compliance with ISO/IEC 17025 and company procedures. Coordinate audits, proficiency testing, CAPA, method development and validation, and quality-related support for laboratory staff and operations.

Requirements

Requires a bachelor's degree or equivalent, business-grade English proficiency at C1 level, ISO 9001 QMS Internal Auditor certification, and 3–5 years of relevant quality assurance, quality control, or inspection coordination experience, including more than three years in laboratory or minerals operations. Candidates should have strong knowledge of quality processes and technical requirements, advanced Excel skills, and effective communication, organization, and problem-solving abilities; ISO 17025 auditor certification is desirable.

Skills

Quality Assurance
Quality Control
ISO/IEC 17025
ISO 9001
Internal Auditing
Corrective And Preventive Action (CAPA)
Laboratory Operations
Proficiency Testing
Method Development And Validation
Technical Requirements Review
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Problem-Solving
Stakeholder Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Enhanced Paid Time Off
RRSP Program Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Control
Quality Management System
ISO/IEC 17025
ISO 9001
Internal Auditor Certification
Internal Audits
Corrective And Preventive Action (CAPA)
Laboratory Operations
Minerals Operations
Proficiency Testing
Round Robin Testing
Document Control
Equipment Management
Chemical Logs
Method Development
Method Validation
Technical Requirements
Contractual Specifications
Inspection Coordination
Vendor Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
SharePoint
Quality Compliance
Continuous Improvement
Customer Complaints
Safety Policies

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