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SGS

QA/QC Coordinator

7500 76 Street, Delta, BC, V4G 1K6, Canada

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. This position is responsible for the continued administration, supervision and monitoring of the adherence of the laboratory operations to the Quality Management System and in conformance with ISO/IEC 17025 and with the policies and procedures set up by Natural Resources Trade Management. This position provides guidance, advises and assists the laboratory on their practices with respect to the requirements of the quality management system and ISO/IEC 17025.

Works with the lab personnel to continuously improve lab products and services.
Maintains appropriate Quality Management System documentation control (electronically and hardcopy) with respect to
accuracy, distribution and retention.
Maintain, monitor and update the standard/chemical log, equipment list for Energy Minerals Labs.
In conjunction with the Laboratory and Operation Supervisors, aids in monitoring and maintaining Proficiency testing and Round
Robin performance for internal and external programs applicable to site testing capabilities.
Liaise with Quality Systems Manager, Operations Manager and Laboratory and Operations Supervisors to report CAPA with
respect to laboratory performance in response to customer complaints, claims and internal non-conformances and maintains
CAPA program to ensure continuous improvement
Under the direction of the Quality Systems Manager, performs internal audits and necessarily follow up according to NAM internal
audit schedule (may involve additional site audits as needed)
Perform special test calculation, data entry and follow up with staff to ensure job completion in a timely manner.
Assist with method development and validations.
Provides back-up/overflow to Administrative Assistant positions as needed.
Support the company code of ethics, quality and safety policies
Assist lab supervisor/ manager to handle safety and quality issues.
May be assigned and coordinate special or ad hoc projects as needed

Qualifications

**Experience**

Minimum 3-5 years of experience in quality assurance, quality control, or inspection coordination
Proven experience in reviewing and summarizing technical quality requirements and contractual specifications
Over 3 years previos experience in laboratory and/or minerals operations is required
Previos experience with ISO/IEC 17025 requirements is preferred
Previous experience sourcing, assessing, and managing quality control resources and inspectors
Demonstrated understanding of quality processes, vendor management, and inspection methodologies
Experience working with multiple stakeholders across different time zones

**Education & Certifications**

Must have: A minimum of a BSc degree (or equivalent)
Must have: Business-grade English language proficiency (C1 level)
Desirable: ISO 17025 Quality Management System (QMS) Internal Auditor certification
Must have: ISO 9001 Quality Management System (QMS) Internal Auditor certification
Desirable: Technical qualifications in quality assurance or related disciplines

**Skills & Knowledge (Essential)**

Highly organized with exceptional ability to prioritize multiple requirements and manage competing deadlines
Strong verbal and written communication skills with confidence in engaging with clients and team members
Advanced proficiency in Microsoft Excel; intermediate proficiency in Word, Outlook, and PowerPoint
Analytical mindset with strong problem-solving abilities and attention to detail
Self-motivated with a proactive approach to identifying and implementing process improvements
Ability to work collaboratively within regional and global team environments, both in-person and virtually
Digital system proficiency and enthusiasm for driving efficiency improvements through technology
Excellent time management and organizational skills with the ability to manage multiple projects simultaneously

**Skills & Knowledge (Desirable)**

Experience with quality management systems and inspection management software
Exposure to SharePoint or similar collaborative platforms
Knowledge of quality standards and compliance requirements relevant to your industry

**Core Competencies**

Detail-oriented with a commitment to accuracy and compliance
Collaborative team player who supports colleagues and stakeholders
Transparent communicator who values clear, honest dialogue
Goal-oriented with a focus on achieving measurable results
Efficient and decisive in managing priorities and resolving issues
Customer-focused approach to service delivery and satisfaction
Innovative thinker who embraces continuous improvement

Additional Information

Compensation: $24 to $26 per hour / 40 hours per week.

Some benefit highlights:

80% coverage Health, Dental and Vision
Enhanced Paid time off benefits
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 24 - CAD 26 - hourly

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More about this job

Responsibilities

The QA/QC Coordinator is responsible for monitoring laboratory adherence to the Quality Management System and ISO/IEC 17025 standards. They also manage documentation, perform internal audits, and coordinate with supervisors to address non-conformances and drive continuous improvement.

Requirements

Candidates must possess a minimum of a BSc degree and 3-5 years of experience in quality assurance or laboratory operations. Proficiency in ISO/IEC 17025 and advanced Microsoft Excel skills are essential for this role.

Skills

Quality assurance
Quality control
ISO/IEC 17025
Laboratory operations
Internal auditing
CAPA
Data entry
Microsoft Excel
Technical documentation
Problem-solving
Time management
Vendor management
Compliance
Communication
Process improvement
Project management

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

QA/QC
Quality Management System
ISO/IEC 17025
ISO 9001
Laboratory
Minerals
CAPA
Internal Audit
Compliance
Documentation control
Proficiency testing
Method validation
Microsoft Excel
SharePoint
Inspection
Vendor management
Data entry
Energy Minerals Labs
Quality Systems
Safety policies

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