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SGS

QA/QC Coordinator

7500 76 Street, Delta, BC, V4G 1K6, Canada

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. In this role, you'll serve as a key player in ensuring our organization maintains the highest quality standards across all operations. You'll coordinate quality assurance and quality control activities, manage inspection processes, and work closely with internal teams and external stakeholders to deliver exceptional results. If you're organized, analytical, and passionate about driving continuous improvement through efficient processes and transparent communication, we'd love to hear from you.

Coordinate and execute quality assurance and quality control activities, serving as the primary point of contact for QA/QC inquiries and escalations
Receive and acknowledge quality inspection requests within established service level agreements, ensuring all necessary documentation and scope requirements are clearly understood
Load and manage quality control jobs within designated systems for allocation to appropriate resources or internal execution
Source, contact, and confirm availability of qualified QA/QC resources based on location, expertise, and project requirements
Prepare and submit quality control proposals and documentation to clients, ensuring accuracy and compliance with contractual requirements
Expedite receipt of quality reports and inspection documentation within customer-defined timelines, typically 24-48 hours
Review all quality reports and inspection findings to ensure customer requirements are met before final submission
Immediately notify relevant stakeholders of any critical non-conformances and ensure urgent findings are communicated promptly
Manage billing quantities, rates, and invoicing processes, ensuring accuracy and alignment with agreed customer templates
Maintain comprehensive records and documentation in compliance with established quality procedures and organizational policies
Contribute innovative ideas to enhance efficiency through technology adoption and process digitalization
Ensure compliance with organizational quality assurance procedures, health and safety policies, and professional conduct standards
Maintain a clean, organized, and professional work environment

Qualifications

**Experience**

Minimum 3-5 years of experience in quality assurance, quality control, or inspection coordination
Proven experience in reviewing and summarizing technical quality requirements and contractual specifications
Over 3 years previos experience in laboratory and/or minerals operations is required
Previos experience with ISO/IEC 17025 requirements is preferred
Previous experience sourcing, assessing, and managing quality control resources and inspectors
Demonstrated understanding of quality processes, vendor management, and inspection methodologies
Experience working with multiple stakeholders across different time zones

**Education & Certifications**

Must have: A minimum of a BSc degree (or equivalent)
Must have: Business-grade English language proficiency (C1 level)
Desirable: ISO 17025 Quality Management System (QMS) Internal Auditor certification
Must have: ISO 9001 Quality Management System (QMS) Internal Auditor certification
Desirable: Technical qualifications in quality assurance or related disciplines

**Skills & Knowledge (Essential)**

Highly organized with exceptional ability to prioritize multiple requirements and manage competing deadlines
Strong verbal and written communication skills with confidence in engaging with clients and team members
Advanced proficiency in Microsoft Excel; intermediate proficiency in Word, Outlook, and PowerPoint
Analytical mindset with strong problem-solving abilities and attention to detail
Self-motivated with a proactive approach to identifying and implementing process improvements
Ability to work collaboratively within regional and global team environments, both in-person and virtually
Digital system proficiency and enthusiasm for driving efficiency improvements through technology
Excellent time management and organizational skills with the ability to manage multiple projects simultaneously

**Skills & Knowledge (Desirable)**

Experience with quality management systems and inspection management software
Familiarity with recruitment or resource management systems
Exposure to SharePoint or similar collaborative platforms
Knowledge of quality standards and compliance requirements relevant to your industry

**Core Competencies**

Detail-oriented with a commitment to accuracy and compliance
Collaborative team player who supports colleagues and stakeholders
Transparent communicator who values clear, honest dialogue
Goal-oriented with a focus on achieving measurable results
Efficient and decisive in managing priorities and resolving issues
Customer-focused approach to service delivery and satisfaction
Innovative thinker who embraces continuous improvement

Additional Information

Compensation: $24 to $26 per hour / 40 hours per week.

Some benefit highlights:

80% coverage Health, Dental and Vision
Enhanced Paid time off benefits
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 24 - CAD 26 - hourly

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More about this job

Responsibilities

The QA/QC Coordinator will manage quality inspection processes, coordinate with internal and external stakeholders, and ensure all operations meet contractual and quality standards. They are responsible for maintaining accurate documentation, managing billing, and driving process efficiency through technology adoption.

Requirements

Candidates must possess a minimum of a BSc degree and 3-5 years of experience in quality assurance or inspection coordination. Proficiency in ISO 9001 standards, advanced Microsoft Excel skills, and business-grade English are essential requirements for this role.

Skills

Quality assurance
Quality control
Inspection coordination
Technical documentation
Vendor management
Microsoft Excel
ISO 9001
ISO 17025
Problem-solving
Communication
Time management
Process improvement
Data analysis
Resource management
Compliance

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

QA/QC
Quality Assurance
Quality Control
Inspection
ISO 9001
ISO 17025
Laboratory operations
Minerals operations
Vendor management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
SharePoint
Compliance
Documentation
Resource management
Process digitalization
Health and safety
Technical specifications
Contractual requirements
Reporting
Invoicing
Stakeholder management
Continuous improvement

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