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Added 2 hours ago
Pharmacist - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
…of direct pharmaceutical care to inpatients/outpatients as a member of the interdisciplinary care team. Duties include patient counseling, medication monitoring, student mentoring, drug…
Added 3 hours ago
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Maidstone, SK
Job Description: Responds to emergent and non-emergent calls for service within the community and provides assessment, treatment and transportation in adherence Saskatchewan Ambulance Act…
Added 3 hours ago
H
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Maidstone, SK
- Part-time
Job Description: Responds to emergent and non-emergent calls for service within the community and provides assessment, treatment and transportation in adherence Saskatchewan Ambulance Act…
Added 4 hours ago
R
Quality Assurance Specialist
Raytheon
Ottawa, ON
- Full-time
Serve as a key member of the program team to ensure product and service conformity through effective collaboration and adherence to established processes and procedures.
Added 4 hours ago
LH
2600002936 - Dietary Aide
Lakeridge Health
Whitby, ON
- Internship
To provide and promote safety and well-being of clients, meeting or exceeding the patient's expectations in a service role. Meal and nourishment delivery and pick up, food assembly; ware…
Added 4 hours ago
LH
2600002930 - Dietary Aide
Lakeridge Health
Oshawa, ON
- Internship
To provide and promote safety and well-being of clients, meeting or exceeding the patient's expectations in a service role. Meal and nourishment delivery and pick up, food assembly; ware…
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 4 hours ago
UO
Undergraduate Advisor and Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Assists Academic Admnistrative Supervisor with, and Acts as a backup scheduling representative for the School, supporting course scheduling and timetable development, collection of teaching…
Added 4 hours ago
D
Financial Sercives Assistant
Desjardins
Amos, QC · Boucherville, QC · Brossard, QC · Châteauguay, QC · La Sarre, QC · Montreal, QC · Rouyn-Noranda, QC · Val-d'Or, QC
- Full-time
…and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,…
Added 4 hours ago
CO
Family Support and Resource Advocate
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 4 hours ago
BC
Conseiller.ère, Service à la clientèle - Lebeau (temporaire)
Belron Canada inc
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 4 hours ago
Assistant Store Manager
Rogers Communications
Toronto, ON
Customer Engagement: Enhance the retail experience by providing best in class service and value-added solutions to our customers through promoting Rogers & Fido brands including Rogers…
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 5 hours ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 7 hours ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Le Technicien III doit être capable d'effectuer la majorité des tâches de maintenance lourde et de service sur les véhicules Ryder avec un minimum de soutien. Il travaille avec l'aide d'un…
Added 7 hours ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 7 hours ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 7 hours ago
B
Conseiller.ère, Service à la clientèle - Lebeau (temporaire)
Belron
Trois-Rivières, QC · Lebeau - Cap-de-la-Madeleine
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 8 hours ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
New Glasgow, NS
- Volunteer
As a member of the inter-professional team, the Dietitian contributes to client care through collaboration with health care team providers, sharing nutrition expertise, ensuring quality and…
Added 8 hours ago
NS
Dietitian- Nutrition and Food Services
Nova Scotia Health Authority
New Glasgow, NS
- Volunteer
As a member of the inter-professional team, the Dietitian contributes to client care through collaboration with health care team providers, sharing nutrition expertise, ensuring quality and…
Added 8 hours ago
E
Receptionist - Part Time, Non-Union, Maples Personal Care Home
Extendicare
Winnipeg, MB · Maples Personal Care Home
- Part-time
recognize achievement. As a valued member of our team, you can expect:
Added 9 hours ago
NP
Bilingual Translation & Guest Services Representative
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…and guidelines, the Bilingual Translation and Guest Services Representative is responsible for handling external and internal customer inquiries through multiple communication channels in…
Added 9 hours ago
T
Part Time Sales Representative | The Core Calgary AB
TELUS
Calgary, AB
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 9 hours ago
T
PIA Client Service Associate
TD
Winnipeg, MB
- Full-time
…protection to provide highly personalized advice, solutions, and service to…

SGS

Senior Client Services Coordinator

Lakefield, ON, Canada

$27 to $29 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $27 to $29 CAD / hour
Job type: Full-time
Apply by: May 2, 2027
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

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More about this job

Responsibilities

Advocate for clients and coordinate with laboratory staff to guide projects from initial contact through analysis, final deliverables, and invoicing. Support major clients and projects, resolve service issues, advise on methods and equipment, troubleshoot sampling problems, and lead initiatives to improve customer satisfaction and business processes.

Requirements

A bachelor’s degree, diploma, or equivalent in chemistry or a related field is required. Candidates must have at least five years of relevant client services or direct laboratory experience and follow internal standards, policies, and procedures.

Skills

Client Services
Laboratory Liaison
Technical Knowledge
Method Selection
Equipment Selection
Project Coordination
Dispute Resolution
Troubleshooting
Sampling Support
Quotation Preparation
Invoice Review
Customer Satisfaction
Business Process Improvement
Communication
Leadership

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Paid Time Off
RRSP Program Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Minerals
Chemistry
Laboratory
Testing
Inspection
Certification
Client Services
Client Advocacy
Laboratory Liaison
Analytical Methods
Method Limitations
Equipment Selection
Field Conditions
Analytical Compatibility
Sample Collection
Sampling Equipment
Sampling Troubleshooting
Project Coordination
Client Dispute Resolution
Quotes
Invoice Pricing
Customer Satisfaction
Business Process Improvement
Special Projects
Technical Support

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