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Added 1 hour ago
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Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 3 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 4 hours ago
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Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
Provide senior-level project planning support and schedule governance to the Service Delivery Team, ensuring maintenance and delivery activities are appropriately structured, tracked, and…
Added 4 hours ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Senior Director for the Nova Scotia Health Cancer Care Program provides leadership for clinical, administrative, operational, business development, and HHR relationship activities in…
Added 5 hours ago
GO
Wildfire Superintendent - Northern Region
Government of Manitoba
Thompson, MB
- Full-time
Wildfire Service, Conservation & Wildfire Services Division
Added 5 hours ago
Senior Water Control Systems Planning Engineer
Department of Transportation and Infrastructure
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 5 hours ago
TS
Senior Inside Sales Representative (Stainless Steel industry)
TalentSphere Staffing Solutions
Montreal, QC
- Full-time
Our client, a leading North American steel distributor has an exciting Senior Inside Sales opportunity in their Montreal office. Ideally you live on the island and you have metals or…
Added 6 hours ago
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Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 6 hours ago
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Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 6 hours ago
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Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 6 hours ago
BC
Site Manager - Infrastructure and Site Services (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Act as Babcock's representative for all non-production aspects of the Esquimalt Graving Dock Submarine Compound, ensuring facilities, infrastructure, utilities, site services, and…
Added 6 hours ago
K
Senior Business Development Representative
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Business Development Representative to join the Gathering & Processing Business Development Team in Calgary. This role is responsible for the commercial…
Added 6 hours ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 6 hours ago
GO
Senior Water Control Systems Planning Engineer
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 6 hours ago
IG
Bilingual Customer Service Representative
Insight Global
Brampton, ON
- $18 to $19 CAD / hour
- Contract
Loblaw is looking for a Transportation Analyst / Customer Service Representative to join its Inbound Transportation team. This role is ideal for someone with strong customer service and…
Added 6 hours ago
Sales Representative - Industrial Coatings - Greater Vancouver Area
AkzoNobel
Burnaby, BC
Added 7 hours ago
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Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
Manage the timely, cost-effective delivery of innovative communication campaigns, overseeing the complete quality assurance and Senior Manager sign-off workflow
Added 7 hours ago
M
Senior Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Business Systems Analyst, you will own requirements for business-critical initiatives and connect strategy with delivery for the products our customers and advisors rely on. You…
Added 7 hours ago
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Account Representative (Ontario)
PCCA
London, ON
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 7 hours ago
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 7 hours ago
CC
Member Services Representative (Part-time) - Help Headquarters Branch
Coast Capital
Surrey, BC
- Part-time
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…
Added 7 hours ago
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Senior Client Services Coordinator
SGS
Burnaby, BC
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 8 hours ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Internal job title: PeopleLink HR Representative
Added 8 hours ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The Business Development Representative (BDR) is a critical frontline member of WoodGreen’s Corporate Engagement and Workforce Solutions Team. We are seeking candidates with experience in…
Added 8 hours ago
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Senior Client Services Coordinator
SGS
Lakefield, ON
- $27 to $29 CAD / hour
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…

SGS

Senior Client Services Coordinator

Lakefield, ON, Canada

$27 to $29 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $27 to $29 CAD / hour
Job type: Full-time
Apply by: May 2, 2027
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

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More about this job

Responsibilities

Advocate for clients and coordinate with laboratory staff to guide projects from initial contact through analysis, final deliverables, and invoicing. Support major clients and projects, resolve service issues, advise on methods and equipment, troubleshoot sampling problems, and lead initiatives to improve customer satisfaction and business processes.

Requirements

A bachelor’s degree, diploma, or equivalent in chemistry or a related field is required. Candidates must have at least five years of relevant client services or direct laboratory experience and follow internal standards, policies, and procedures.

Skills

Client Services
Laboratory Liaison
Technical Knowledge
Method Selection
Equipment Selection
Project Coordination
Dispute Resolution
Troubleshooting
Sampling Support
Quotation Preparation
Invoice Review
Customer Satisfaction
Business Process Improvement
Communication
Leadership

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Paid Time Off
RRSP Program Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Minerals
Chemistry
Laboratory
Testing
Inspection
Certification
Client Services
Client Advocacy
Laboratory Liaison
Analytical Methods
Method Limitations
Equipment Selection
Field Conditions
Analytical Compatibility
Sample Collection
Sampling Equipment
Sampling Troubleshooting
Project Coordination
Client Dispute Resolution
Quotes
Invoice Pricing
Customer Satisfaction
Business Process Improvement
Special Projects
Technical Support

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