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Added 6 mins ago
TA
Tooling and Ground Support Equipment Coordinator
Top Aces
Saguenay, QC
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 7 mins ago
Pricing Coordinator
Univar Solutions
Calgary, AB
Reporting to the Pricing Coordinator Supervisor, the Pricing Coordinator is a key member of our Margin Management team and works closely alongside our Product Management, District…
Added 21 mins ago
Maintenance Coordinator YYZ
AirSprint
Mississauga, ON
Have your career take off with us! At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community are ingrained throughout our operations and culture. The…
Added 36 mins ago
CO
Project Coordinator - Capital Projects - Training Opportunity
City of Kamloops
Kamloops, BC
- Full-time
Fleet Service Advisor – Training Opportunity - City of Kamloops
Added 36 mins ago
CO
Project Coordinator - Capital Projects
City of Kamloops
Kamloops, BC
- Full-time
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Added 36 mins ago
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Employment Support Worker
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- Full-time
Reporting to the Employment Services Coordinator, the Employment Support Worker is responsible for the delivery and facilitation of employment services programs such as but not limited to…
Added 36 mins ago
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Housing Coordinator - CLC
Campus Living Centres
Merritt, BC
- Full-time
The Housing Coordinator provides the overall administration of the housing components related to the property. The Housing Coordinator reports to the Operations Manager and assists with the…
Added 36 mins ago
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Fleet Service Advisor – Training Opportunity
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Kamloops, BC
- Full-time
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Added 36 mins ago
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Fleet Services Advisor
City of Kamloops
Kamloops, BC
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Added 36 mins ago
Tenant Services Coordinator *REPOST*
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The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 51 mins ago
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Ottawa, ON
- Full-time
Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Added 51 mins ago
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Added 51 mins ago
LP
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Burlington, ON
- $26 to $28 USD / hour
- Full-time
The Revenue Coordinator helps create a welcoming atmosphere for our customers and clients while supporting the office management department and operational teams in ensuring accuracy in…
Added 51 mins ago
BA
DELIVERY COORDINATOR
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Delivery Coordinator plays an integral role in achieving the highest levels of customer satisfaction during the sales process. The role of the Delivery Coordinator is to ensure that…
Added 51 mins ago
A
Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
Added 51 mins ago
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Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
The Project Coordinator will play a key role in improving operational efficiency in our National Employee Benefits & Retirement division through contribution and oversight of our many…
Added 1 hour ago
CG
Technician, Environmental (Kemess)
Centerra Gold Inc.
Prince George, BC
- Full-time
…camp footprint, crushed ore stockpile and reclaim, access and service roads, an airstrip, explosives magazines, and an electrical…
Added 1 hour ago
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Freight Coordinator
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Calgary, AB
- Full-time
Partner with Customer Service Representatives (CSR’s) to facilitate accurate and timely freight quotes, ensuring invoicing is properly aligned with contractual agreements and service…
Added 1 hour ago
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Coordinator, Workforce Optimization Staffing Services
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New Westminster, BC
- Full-time
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 1 hour ago
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Kettle Area Team Lead (Daytime)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
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Clinical Nurse Specialist Navigator
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- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 1 hour ago
SH
Home Care Attendant
Southern Health-Santé Sud
MB · Vita, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 1 hour ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 1 hour ago
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Bilingual Apprenticeship Training Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 1 hour ago
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Coordinator, Health, Safety & Environment - Energy & Utilities
GTel
London, ON
- $58,760 to $73,450 CAD / year
- Full-time
Coordinator, Health, Safety & Environment - Fulltime (On-Site), London ON

SGS

Senior Client Services Coordinator

Lakefield, ON, Canada

$27 to $29 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $27 to $29 CAD / hour
Job type: Full-time
Apply by: May 2, 2027
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

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More about this job

Responsibilities

Advocate for clients and coordinate with laboratory staff to guide projects from initial contact through analysis, final deliverables, and invoicing. Support major clients and projects, resolve service issues, advise on methods and equipment, troubleshoot sampling problems, and lead initiatives to improve customer satisfaction and business processes.

Requirements

A bachelor’s degree, diploma, or equivalent in chemistry or a related field is required. Candidates must have at least five years of relevant client services or direct laboratory experience and follow internal standards, policies, and procedures.

Skills

Client Services
Laboratory Liaison
Technical Knowledge
Method Selection
Equipment Selection
Project Coordination
Dispute Resolution
Troubleshooting
Sampling Support
Quotation Preparation
Invoice Review
Customer Satisfaction
Business Process Improvement
Communication
Leadership

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Paid Time Off
RRSP Program Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Minerals
Chemistry
Laboratory
Testing
Inspection
Certification
Client Services
Client Advocacy
Laboratory Liaison
Analytical Methods
Method Limitations
Equipment Selection
Field Conditions
Analytical Compatibility
Sample Collection
Sampling Equipment
Sampling Troubleshooting
Project Coordination
Client Dispute Resolution
Quotes
Invoice Pricing
Customer Satisfaction
Business Process Improvement
Special Projects
Technical Support

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