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Added 21 mins ago
CG
Technician, Environmental (Kemess)
Centerra Gold Inc.
Prince George, BC
- Full-time
Reporting to the Environment Coordinator, the Technician, Environmental will assist in the safe operations of Kemess mine by performing several environment-focused duties. This field role…
Added 21 mins ago
ML
Freight Coordinator
MTE Logistix
Calgary, AB
- Full-time
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field is an asset.
Added 51 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 51 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of…
Added 51 mins ago
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Coordinator, Health, Safety & Environment - Energy & Utilities
GTel
London, ON
- $58,760 to $73,450 CAD / year
- Full-time
The Coordinator, Health, Safety & Environment (HSE) supports a large, primarily field-based workforce of 850+ employees delivering Damage Prevention and Energy Services across Ontario and…
Added 51 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Sales Coordinator acts as the primary point of contact and administrative support for the Sales team. This role is essential in managing and streamlining all sales-related…
Added 52 mins ago
Senior Materials Coordinator
Aecon
Toronto, ON · Scarborough, ON
As part of this project, we are currently looking for a Senior Materials Coordinator to join our team.
Added 1 hour ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
The Crime Prevention / Community Programs Coordinator will be responsible for working within established guidelines to lead, direct, develop, promote, coordinate and evaluate detachment…
Added 1 hour ago
TC
Abilities Management Consultant
The Corporation of The City of Victoria
Victoria, BC
- Other
Post-secondary education in a related field of disability management, human resources, occupational health and safety or related,
Added 1 hour ago
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
…client follow-up. You will serve as planner, support provider, coordinator, and…
Added 1 hour ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…the training programs put in place by the Emergency Response Coordinator. You must possess extensive technical competence in firefighting operations and techniques, incident command system…
Added 1 hour ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
Added 1 hour ago
Coordinator, Finance
Simon Fraser University
Burnaby, BC
The Coordinator, Finance plays a key role in ensuring the accuracy, completeness and integrity of the University's financial records. The position supports Central Finance operations, with…
Added 1 hour ago
BH
Junior School Administrative Assistant, Academics
Branksome Hall
Toronto, ON
- $50,123 to $62,570 CAD / year
- Full-time
…closely with, and taking some direction from, the Administrative Coordinator and Assistant to the Head, the role provides administrative support to the Assistant Heads, helping to…
Added 1 hour ago
AK
Sales & Marketing Coordinator
Arctic Kingdom
Canada
- Full-time
3+ years of experience in marketing, sales coordination, guest services, hospitality, tourism, or a related field.
Added 1 hour ago
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Clinical Research Associate (CRA) – Oncology | Canada
Scimega | Expert Oncology CRO
Canada
- Full-time
Experience: Minimum 2 years’ experience as a CRA or as a study coordinator, preferably in the field of oncology.
Added 1 hour ago
Environment Coordinator, SAB
Amrize
AB · Calgary, AB
Join Amrize as a Environment Coordinator, SAB and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 1 hour ago
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Project Engineer
Artika
Montreal, QC
- Full-time
Added 1 hour ago
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Sales Coordinator
Evertz
Burlington, ON
- Full-time
The Sales Coordinator acts as the primary point of contact and administrative support for the Sales team. This role is essential in managing and streamlining all sales-related…
Added 1 hour ago
OI
Marketing Coordinator
ONE Insurance Group
Ste. Agathe, MB · Sainte Agathe, MB
- Full-time
We’re looking for a Marketing Coordinator who’s excited to roll up their sleeves and jump right into the action. This is a hands‑on role where you’ll help shape our brand story, create…
Added 2 hours ago
Coordinator, Student Services - UGH - FT Support
Humber College
Toronto, ON
About the Student Services Coordinator Role: Under the direction of the Manager, Transitions & Engagement, the Student Services Coordinator is responsible for the implementation and…
Added 2 hours ago
Billing Coordinator
International SOS
Leduc, AB
International SOS is looking for an energetic and collaborative individual to join the finance team as a Billing Coordinator. The role requires working in a fast-paced and dynamic…
Added 2 hours ago
SA
Field Operations and Scheduling Coordinator 1
Sonova AG
Vernon, BC
- $21.98 to $24.18 CAD / hour
Connect Hearing Workplace Industrial Division is looking for a full-time Logistics Coordinator to join the team in Vernon, BC. This is an office-based position for a 35-hour work week.
Added 2 hours ago
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Senior Client Services Coordinator
SGS
Burnaby, BC
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 2 hours ago
BA
Executive & Office Support Coordinator
Bridgestone Americas
Mississauga, ON
- Full-time
The Executive & Office Support Coordinator provides support to the President and Senior Leadership while coordinating the day-to-day administrative and operational needs of the Mississauga…

SGS

Senior Client Services Coordinator

Burnaby, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 27 - CAD 29 - hourly

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More about this job

Responsibilities

The Senior Client Services Coordinator acts as a primary liaison between clients and laboratory staff to manage project lifecycles from initial contact to final delivery. They provide technical guidance, resolve client disputes, and lead special projects to improve business processes and customer satisfaction.

Requirements

Candidates must hold a Bachelor’s degree or Diploma in Chemistry or a related field. A minimum of 5 years of relevant experience in client services or laboratory environments is required.

Skills

Client services
Laboratory liaison
Project management
Technical support
Analytical compatibility
Troubleshooting
Order management
Pricing review
Customer satisfaction
Method selection
Equipment selection
Dispute resolution

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Testing
Inspection
Certification
Sustainability
Quality
Integrity
Minerals
Laboratory
Analytical
Client advocate
Project management
Technical knowledge
Sampling
Invoicing
Methodology
Equipment
Compliance
Customer service

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