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Added 34 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…care. The Ross family takes pride in providing compassionate, quality patient…
Added 34 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
…dignified housing and the necessary supports to experience a high quality of life and a sense of belonging within their…
Added 34 mins ago
GO
Bilingual Apprenticeship Training Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
Apprenticeship Training Coordinators (ATC's) ensure the quality of technical and practical training in apprenticeship programs, monitor and administer agreements and training, invigilate…
Added 34 mins ago
FH
Registered Nurse, Transition Line - Intensive Care Unit (ICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 34 mins ago
I
Operations Coordinator
Intelcom
NS · Sydney Mines
- Full-time
Collaborate with Operations teams to uphold quality standards
Added 34 mins ago
Senior Materials Coordinator
Aecon
Toronto, ON · Scarborough, ON
As part of this project, we are currently looking for a Senior Materials Coordinator to join our team.
Added 48 mins ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) - Cardiac Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
…world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable…
Added 1 hour ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized…
Added 1 hour ago
TP
C3H - LPN – Assisted Living Coordinator (Part-Time, Temporary)
Tor Properties Management Inc.
Three Hills, AB
- $34 CAD / hour
- Part-time
The Assisted Living Coordinator coordinates and oversees resident care services so that residents receive high-quality, person-centered care that promotes dignity, independence, and quality…
Added 1 hour ago
FH
Registered Nurse, Medicine - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
VL
LPN – Assisted Living Coordinator (Part-Time, Temporary)
Vantage Living Inc.
Three Hills, AB
- $34 USD / hour
- Part-time
The Assisted Living Coordinator coordinates and oversees resident care services so that residents receive high-quality, person-centered care that promotes dignity, independence, and quality…
Added 1 hour ago
TM
Coordonnateur des achats / Purchasing Coordinator
Taiga Motors
Montreal, QC
- Full-time
We are seeking a detail-oriented Purchasing Coordinator to join our growing team at Taiga, a leader in the electric vehicle industry. As a Procurement Coordinator, you will be responsible…
Added 1 hour ago
VR
PSW - Personal Support Worker
VIVA Retirement Communities
Toronto, ON
- Full-time
Reporting to the Director of Care, Wellness Coordinator, Wellness Supervisor, or Wellness Lead, you will provide assistance with activities of daily living, monitor and report changes in…
Added 1 hour ago
B
Office Coordinator
Brickeye
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
…risk mitigation platform for water damage mitigation, concrete quality / defect control, and real-time site intelligence. We protect construction projects from avoidable loss, reduce the…
Added 1 hour ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Job Description: Reporting to the Health Services Manager, the Nursing Unit Coordinator (NUC) will be responsible for ensuring the day to day operations and the resident flow of the Long…
Added 1 hour ago
Environment Coordinator, SAB
Amrize
AB · Calgary, AB
Join Amrize as a Environment Coordinator, SAB and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 1 hour ago
A
Project Engineer
Artika
Montreal, QC
- Full-time
…engineering, and design, we turn practical ideas into high-quality, well-designed solutions for everyday…
Added 1 hour ago
CL
Quality Assurance - Quality Compliance Coordinator
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
This role is responsible for supporting the Compliance activities within the Quality group and across Cosmetica. The person in the role will enforce quality management systems by training,…
Added 1 hour ago
L
Starbucks Barista (Clerk)- Full Time
Longo's
King City, ON
- Full-time
Maintain product quality by date checks and product rotation
Added 1 hour ago
L
Cake Decorator - Full Time
Longo's
Toronto, ON
- Full-time
Maintain product quality by date checks and product rotation
Added 1 hour ago
S
Senior Client Services Coordinator
SGS
Burnaby, BC
- Full-time
…are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a…
Added 1 hour ago
T
Senior Wealth Operations Officer
TD
Toronto, ON
- Full-time
…/ partner to facilitate resolution and ensure that service quality is…
Added 2 hours ago
BA
Executive & Office Support Coordinator
Bridgestone Americas
Mississauga, ON
- Full-time
…one of the greenest in the Bridgestone Group, offers superior quality products while reducing its environmental…
Added 2 hours ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
We are looking for a Coordinator, Special Initiatives & Projects. This is a temporary, full-time position available until April 2028.

SGS

Senior Client Services Coordinator

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 27 - CAD 29 - hourly

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More about this job

Responsibilities

The Senior Client Services Coordinator acts as a primary liaison between clients and laboratory staff to manage project lifecycles from initial contact to final delivery. They provide technical guidance, resolve client disputes, and lead special projects to improve business processes and customer satisfaction.

Requirements

Candidates must hold a Bachelor’s degree or Diploma in Chemistry or a related field. A minimum of 5 years of relevant experience in client services or laboratory environments is required.

Skills

Client services
Laboratory liaison
Project management
Technical support
Analytical compatibility
Troubleshooting
Order management
Pricing review
Customer satisfaction
Method selection
Equipment selection
Dispute resolution

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Testing
Inspection
Certification
Sustainability
Quality
Integrity
Minerals
Laboratory
Analytical
Client advocate
Project management
Technical knowledge
Sampling
Invoicing
Methodology
Equipment
Compliance
Customer service

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