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Added 12 mins ago
Coordinator, Construction Services
Defence Construction Canada
ON
The Coordinator, Construction Services, manages and administers low-complexity construction, professional services and service contracts to ensure compliance with contract requirements. The…
Added 12 mins ago
Coordinator, Construction Services
Defence Construction Canada
Montreal, QC
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 27 mins ago
Hospital Based Case Coordinator (N3) - Home Care Hospital Based Concordia
Winnipeg Regional Health Authority
Winnipeg, MB
…mission, vision and values of the WRHA, the Hospital Based Case Coordinator (HBCC) receives referrals and conducts assessments to determine eligibility for Home Care program supports. The…
Added 27 mins ago
Nursing Resource Coordinator (N4)
Winnipeg Regional Health Authority
Winnipeg, MB
Cardiopulmonary Resuscitation (CPR) Training requirements for this position shall be in accordance with Employer policy.
Added 27 mins ago
CMTY - Nurse 4
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direct supervision of the Team Manager, the MOP Coordinator manages and coordinates day to day operations of the Manitoba Ostomy Program to ensure provision of quality nursing…
Added 27 mins ago
SENIOR PROJECT COORDINATOR PF&R & ED&C
City of Toronto
Toronto, ON
CPDD is seeking a highly motivated professional for the position of a Senior Project Coordinator (Architecture and Landscape Architecture). The Senior Project Coordinator will lead the…
Added 42 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
…with applicable GMP, quality, safety, security, and regulatory…
Added 57 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 57 mins ago
HN
Development Control Coordinator
Hospitality Newfoundland and Labrador
Conception Bay South, NL
- Full-time
…development for the purpose of assuring compliance with municipal requirements. The incumbent is responsible for preparing reports and documents for consideration of Council with respect to…
Added 57 mins ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking a Warehouse Coordinator, for an existing opportunity within our organization.
Added 1 hour ago
A
Ingénieur En Stratégie Industrielle
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Job Title: Industrial Engineering Coordinator
Added 1 hour ago
OS
Employee Data Coordinator
Opensity Solutions
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
The Employee Data Coordinator is responsible for processing employee-related transactions and maintaining accurate records throughout the employee lifecycle. This role supports a…
Added 1 hour ago
K
Logistics Operations Coordinator
Kelly
Oakville, ON
- $50 to $60 USD / hour
- Full-time
Our customer is looking for a permanent Logistics Operations Coordinator who is detail-oriented, proactive, and able to thrive in a team environment while taking ownership of their work.
Added 1 hour ago
ST
Senior Materials Coordinator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
As part of this project, we are currently looking for a Senior Materials Coordinator to join our team.
Added 1 hour ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator.
Added 1 hour ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator.
Added 1 hour ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
…policies/directives and project specific partner agreement…
Added 1 hour ago
MA
Marketing Coordinator
Matrix Agency Marketing Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Matrix Agency Marketing Ltd. is seeking a highly motivated, organized, detail-oriented, and reliable Marketing Coordinator to join our team.
Added 2 hours ago
ZG
Sales Coordinator
ZEISS Group
Toronto, ON
- Full-time
The Sales Coordinator processes customer sales orders. Additionally, the Sales Coordinator provides invaluable support to our field sales team by managing enquiries about inventory levels,…
Added 3 hours ago
IC
Construction Estimating & Tender Coordinator
Iris Construction Management Inc.
Winnipeg, MB
- Full-time
IRIS Construction Management is seeking a Construction Estimating & Tender Coordinator to support public tenders, proposals, cost estimates, and subcontractor procurement.
Added 3 hours ago
ZG
Sales Coordinator
ZEISS Group
Toronto, ON · North York, ON
- Full-time
The Sales Coordinator processes customer sales orders. Additionally, the Sales Coordinator provides invaluable support to our field sales team by managing enquiries about inventory levels,…
Added 4 hours ago
MG
HELP Externs
Michael Garron Hospital
Toronto, ON
- Temporary
…will work under the direct/indirect supervision of an Extern Coordinator, a Behavioural Specialist, and an Activation…
Added 4 hours ago
MG
Student Clinical Extern (Physiotherapy)
Michael Garron Hospital
Toronto, ON
- Temporary
…unregulated health care and under the mentorship of a Clinical Extern Coordinator to provide quality and safe patient care. Externs work in collaboration with and under direct and/or…
Added 4 hours ago
MG
Student Clinical Extern (Occupational Therapy)
Michael Garron Hospital
Toronto, ON
- Temporary
…professional and under the mentorship of a Clinical Extern Coordinator to provide quality and safe patient care.…
Added 4 hours ago
MG
Student Clinical Extern (Respiratory Therapy)
Michael Garron Hospital
Toronto, ON
- Temporary
…healthcare professional and the mentorship of a Clinical Extern Coordinator to provide quality and safe patient care. The Respiratory Therapy Extern assists respiratory therapy technicians…

SGS

Senior Client Services Coordinator

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 27 - CAD 29 - hourly

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More about this job

Responsibilities

The Senior Client Services Coordinator acts as a primary liaison between clients and laboratory staff to manage project lifecycles from initial contact to final delivery. They provide technical guidance, resolve client disputes, and lead special projects to improve business processes and customer satisfaction.

Requirements

Candidates must hold a Bachelor’s degree or Diploma in Chemistry or a related field. A minimum of 5 years of relevant experience in client services or laboratory environments is required.

Skills

Client services
Laboratory liaison
Project management
Technical support
Analytical compatibility
Troubleshooting
Order management
Pricing review
Customer satisfaction
Method selection
Equipment selection
Dispute resolution

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Testing
Inspection
Certification
Sustainability
Quality
Integrity
Minerals
Laboratory
Analytical
Client advocate
Project management
Technical knowledge
Sampling
Invoicing
Methodology
Equipment
Compliance
Customer service

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