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Added 4 mins ago
U
Workday Senior Certified Payroll Consultant
UST
ON · Ontario, Canada
- Full-time
Lead the following as a member of a deployment team, or coach others to do so successfully: gather and document client business requirements, design and configure the Workday solution,…
Added 4 mins ago
FH
Interim Local Medical Lead- Rapid Access to Addiction Care Services, Fraser North Addiction Medicine and Substance Use Services (FN RAAC)
Fraser Health Authority
New Westminster, BC
- Other
Be an active medical staff member of the Fraser Health Authority Mental Health and Substance Use Program.
Added 4 mins ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON
- Full-time
Added 4 mins ago
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Frontend Software Engineer – React/TypeScript
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
As a member of the team, you will have the opportunity to learn, grow, and gain experience in a team that is technically proficient, goal-driven, highly cohesive, highly supportive, and…
Added 4 mins ago
CH
Personal Support Worker- Apsley
CBI Home Health
Apsley, ON
- Part-time
As a caring, responsible health care team member, you will support clients to be as safe and independent in their homes as possible, helping them to live their best lives. You will provide…
Added 4 mins ago
DG
Heavy Duty Mechanic
Dawson Group
South Hazelton, BC
- Full-time
In this role you will be a valued member of Dawson Road Maintenance, working in a seasonal, full-time position of Heavy Duty Mechanic, reporting to the Mechanical Foreman. This position…
Added 4 mins ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
Toronto, ON
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 4 mins ago
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to…
Added 4 mins ago
JU
Industrial Meat Cutter
JBS USA
Brooks, AB
- Other
As a member of the team you will be responsible for a variety of duties including:
Added 4 mins ago
DQ
food service supervisor
Dairy Queen
Athabasca, AB
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 4 mins ago
CC
Director – Compliance & Risk Management and Privacy Officer
Canadian College of Health Leaders - Northwestern Ontario Chapter
Thunder Bay, ON
- Full-time
Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.
Added 4 mins ago
CB
Human Resources Generalist
CRAFT Beer Market
Calgary, AB
- Full-time
The HR Generalist plays a key role in supporting senior leaders and team members across the organization, overseeing hiring, onboarding, training, compliance, and team member development.…
Added 4 mins ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local…
Added 4 mins ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Kingston, ON
- Full-time
…create sustainable success by developing a high-performing team that embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members…
Added 4 mins ago
SJ
C.T. Technologist CT
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Demonstrated ability to work effectively and accurately, both autonomously and as an effective team member
Added 4 mins ago
S
Senior Financial Advisor - 3rd Street, Medicine Hat, AB
Scotiabank
Medicine Hat, AB
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 4 mins ago
CH
Personal Support Worker- Havelock/ Norwood/ Douro
CBI Home Health
Havelock, ON
- Part-time
As a caring, responsible health care team member, you will support clients to be as safe and independent in their homes as possible, helping them to live their best lives. You will provide…
Added 4 mins ago
CH
Personal Support Worker- Selwyn Township
CBI Home Health
Smith-Ennismore-Lakefield, ON · Selwyn, ON
- Part-time
As a caring, responsible health care team member, you will support clients to be as safe and independent in their homes as possible, helping them to live their best lives. You will provide…
Added 4 mins ago
WH
Lifeguard - Part Time
Wildtree Herbs, Inc.
Fort McMurray, AB
- Part-time
Thrive in a team environment, enjoy working as a team member as well as independently.
Added 4 mins ago
BF
First Engineer 2nd Class S.P.
BC Ferries
Nanaimo, BC
- Full-time
Working at BC Ferries as a member of our engineering team means you will help support our goal of building a more resilient service by increasing the capacity and interoperability of…
Added 4 mins ago
RS
Diesel Truck Technician Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Ability to work independently and as a member of a team , Required
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UO
Governance Specialist, University Secretariat
University of Calgary
Calgary, AB
- Full-time
Assist with member orientation, training and events.
Added 4 mins ago
UO
Programming Research Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Positive attitude and demonstrated ability to be a collaborative team member.
Added 4 mins ago
CM
Crew Member
Chipotle Mexican Grill
Calgary, AB
- Full-time
…our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a…
Added 4 mins ago
CM
Crew Member
Chipotle Mexican Grill
Calgary, AB
- Full-time
…our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a…

SGS

Senior Client Services Coordinator

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our clients and our technical staff, the Client Services Coordinator guide the successful completion of clients' projects from first contact, through the lab (analytical details & status), to final deliverables and invoicing. The Sr. Client Services Coordinator is a thought leader for the Minerals team, has the most experience, handles the largest clients/ projects, and leads special projects and programs to enhance customer satisfaction and business processes.

Answers questions and assists clients with method and equipment selection to fit project needs based on technical knowledge of method limitations, field conditions, analytical compatibility, etc.
Works with clients to resolve disputes to the satisfaction of both parties, including reduction in fees, free shipping, etc.
Troubleshoots sampling issues, including equipment malfunction and sampling setup errors.
Enters orders for supplies to ship to clients for sample collection.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.
Provides quotes and reviews invoice pricing for sample submissions.
Performs other duties as assigned.

Qualifications

Technical Bachelor’s degree, Diploma or equivalent in Chemistry, or a related field required.

Minimum of 5 years’ relevant experience in a client services role or direct laboratory experience required.
Adheres to internal standards, policies and procedures.
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.

Additional Information

Salary: $27 to $29 per hour

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Compensation: CAD 27 - CAD 29 - hourly

Apply About employer

More about this job

Responsibilities

The Senior Client Services Coordinator acts as a primary liaison between clients and laboratory staff to manage project lifecycles from initial contact to final delivery. They provide technical guidance, resolve client disputes, and lead special projects to improve business processes and customer satisfaction.

Requirements

Candidates must hold a Bachelor’s degree or Diploma in Chemistry or a related field. A minimum of 5 years of relevant experience in client services or laboratory environments is required.

Skills

Client services
Laboratory liaison
Project management
Technical support
Analytical compatibility
Troubleshooting
Order management
Pricing review
Customer satisfaction
Method selection
Equipment selection
Dispute resolution

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Testing
Inspection
Certification
Sustainability
Quality
Integrity
Minerals
Laboratory
Analytical
Client advocate
Project management
Technical knowledge
Sampling
Invoicing
Methodology
Equipment
Compliance
Customer service

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