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Added 8 hours ago
BS
Laundry Attendant
Bridgemans Services
Squamish, BC
- Contract
Added 12 hours ago
TU
Kitchen Attendant (Sessional)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 12 hours ago
UO
Kitchen Attendant (Sessional)
University of British Columbia
Kelowna, BC · UBCO | Nechako Residence (NCH)
- $3,470 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 14 hours ago
SC
Slot Attendant
Starlight Casino
Edmonton, AB
- Part-time
…in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and…
Added 14 hours ago
CE
Guest Services Attendant/Barista - Pineapple Hall
Concorde Entertainment Group
AB · Calgary, AB
- Part-time
…fill out our team on a part-time basis. As a Guest Service Attendant/Barista you will play a key role in delivering exceptional customer service while preparing and serving a variety of…
Added 15 hours ago
HR
Count Team Member - Cage Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Part-time
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package…
Added 18 hours ago
Slot Attendant
Playtime Casino
Kelowna, BC
…in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and…
Added 19 hours ago
EV
Luxury Hotel Valet Driver - Seasonal
Eminent Valet
London, ON
- Temporary
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 19 hours ago
EV
Valet Driver for Hard Rock Hotel (On-call)
Eminent Valet
London, ON
- Full-time
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 19 hours ago
EV
Luxury Hotel Valet Driver - Seasonal
Eminent Valet
London, ON
- Temporary
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 19 hours ago
M
Valet Attendant
Marriott
Ottawa, ON
- Part-time
…Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms…
Added 20 hours ago
M
Laundry Attendant
Marriott
Saskatoon, SK
- Full-time
…modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm,…
Added 23 hours ago
GO
Cleaning Attendant
Government of Yukon
Haines Junction, YT
- Part-time
…Management team. This position is for permanent part-time Cleaning Attendant and is based in the town of Haines Junction, Yukon working 40 hours…
Added 23 hours ago
VH
Personal Support Worker - Durham
VHA Home HealthCare
ON · Durham, ON
- Full-time
RN/RPN/DSW/HCA/Personal Attendant certification
Added 23 hours ago
GO
Cleaning Attendant
Government of Yukon
Ross River, YT
- Part-time
…Management team. This position is for permanent part-time Cleaning Attendant and is based in the town of Ross River, Yukon working 45 hours…
Added 1 day ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
…broader public service, offers meaningful work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with…
Added 1 day ago
CR
Night Attendant- Part Time
COGIR Real Estate
Swift Current, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 1 day ago
CG
Room Attendant Canalta Hotel
Canalta Group
Kindersley, SK
- Full-time
Flexible scheduling – We understand that work-life balance is key – let's find a schedule that works for you!
Added 1 day ago
Lot Attendant (Langley Toyota)
Go Auto
Langley (City), BC · Langley, British Columbia
…hear from you! Apply now to join Langley Toyota as our Lot Attendant and be a key player in making our customers' automotive dreams come…
Added 1 day ago
DG
Valet Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Valet Attendant at Genesis Downtown Vancouver plays a key role in delivering a premium, customer-focused experience by serving as one of the first points of contact for guests visiting…
Added 1 day ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the…
Added 1 day ago
DG
Service Lot Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Sales Lot Attendant at Mercedes-Benz Vancouver plays a key role in supporting the dealership’s sales operations by ensuring that all vehicles on the lot and in the delivery area are…
Added 1 day ago
C
Yard Attendant - Erickson Home Centre
Co-op
Erickson, MB
- Full-time
Added 1 day ago
HB
Housekeeping Attendant
Horseshoe Bay Resort
Edmonton, AB
- Part-time
…hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety…
Added 1 day ago
CC
Equipier, Housekeeping - Night shift
Corner Collection
Montreal, QC
- Full-time
…Awards, and Hôtel Place d’Armes, recently awarded a Michelin Key and a Travel & Leisure award - embody our values: Thinking Collectively, Being Passionate, Taking Charge, Aim for…

Closed listing

Shangri-La Group

Service Associate - Room Attendant

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 18, 2026
Experience: Minimum 2 years previous work experience in a similar capacity within a world-class luxury hotel brand or service organizations.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Shangri-La Toronto

Find Your Shangri-La in Shangri-La.

Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 – and that spirit continues to guide us today.

As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact in the world – through joy, shared purpose, and our Asian art of hosting.

Located in the heart of the city, Shangri-La Toronto is an elegant sanctuary, nestled between the bustling business and entertainment districts. With the city’s best shopping, sports, live theatre, and cultural venues in proximity, guests enjoy unparalleled access to Toronto's vibrant offerings.

As a Service Associate – Room Attendant, with personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences throughout all aspects of their stay by assisting colleagues and ensuring overall cleanliness, detail, care and maintenance of guestrooms, maximizing the balance between Colleague, Guest and Owner satisfaction.

Key Responsibilities

Demonstrate a high level of integrity, provide a 5-Star experience to Guests and Colleagues in providing true Shangri-La hospitality from a caring family.
Maintain positive internal and external relationships and communicate with internal colleagues to advise of guest service needs, items which require maintenance, issues or concerns in a prompt, proactive manner as appropriate.
Ensure compliance to all hotel policies, standards, procedures and practices.
Maintain, clean, organize, restore and restock guest rooms or other areas of the hotel according to established standards, with genuine care, attention and detail, using approved hotel products and equipment.
Restock and account for Mini-bar items in guest rooms.
Ensure guestroom welcome amenities are delivered and retreated and replenished when needed as per established policy.
Account for inventory items and supplies used, replenishing as required and organize, stock and maintain cleanliness of floor storerooms as well as guest areas.
Actively demonstrates teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility.
Assist other Colleagues in Housekeeping, as requested and undertakes other ad hoc related responsibilities, as required.

About You

Service Excellence – Delight our guests at every interaction, with a genuinely warm presence, friendly, sincere nature, drive for service excellence, being internally proud, outwardly gracious and humble.
Detail oriented – Great care and attention to detail in fast paced environment.
Cleanliness Orientation – Demonstrated need for exceptional order and cleanliness, passion for cleaning, is well-groomed with good personal hygiene.
Functional Competence – Safely work with cleaning chemicals, lift up to 50 lbs, stand, reach, grip and exert steady-paced mobility, able to push and pull carts or equipment weighing up to 250 lbs regularly throughout 8 hour shift.
Operational Knowledge –Learn and follow Shangri-La deliverables, Shangri-La Toronto and Housekeeping service standards, programs, policies and procedures.
Self motivation – Able to follow through on direction, with minimal supervision.
Communication – Able to comprehend, read, write and speak English including workplace policies, job instruction, departmental and safety information.
Problem solving –Able to prioritize, multi-task, help others; calmly, respectfully, creatively and successfully resolve problems, as required.
Emotional maturity – Interacts with others in a respectful manner, with demonstrated qualities of sincerity, helpfulness, courtesy and humility.
Ethical and professional conduct – Fulfills responsibilities with highest integrity.
Technology proficiency– Fully competent in all systems used within department, particularly being able to process transactions on PDA technology.
Minimum 2 years previous work experience in a similar capacity within a world-class luxury hotel brand or service organizations.
Required to regularly lift up to 25lbs.
Flexibility in schedule with availability to work both morning and evening shifts on weekdays, weekends and/or holidays is required.
Must be eligible to work in Canada.

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request.

About employer

More about this job

Responsibilities

The Service Associate is responsible for maintaining the cleanliness, detail, and care of guestrooms to ensure a 5-star experience. They must also manage inventory, restock mini-bars, and assist colleagues to ensure overall guest and owner satisfaction.

Requirements

Candidates must have at least 2 years of experience in a luxury hotel brand and the physical ability to lift up to 50 lbs. Proficiency in English and the ability to work flexible shifts, including weekends and holidays, are required.

Skills

Hospitality
Customer service
Housekeeping
Attention to detail
Communication
Problem solving
Teamwork
Inventory management
Safety practices
Time management
Cleaning
Technology proficiency
Multitasking
Interpersonal skills

Benefits

Competitive benefits
Recognition programs
Colleague stay/travel perks
Learning and development pathways

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Housekeeping
Guest services
Luxury hotel
Cleaning
Inventory management
Customer experience
PDA technology
Safety standards
Teamwork
Communication
Problem solving
Detail oriented
Service excellence
Hotel operations

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