Client Services Assistant
- Halifax, NS, Canada
Approximate hourly wage: $19.10 - $21.00 · Part-time
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Job details
- Pay
- Approximate hourly wage: $19.10 - $21.00
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Client Services Assistant to join our Caritas Residence team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional Benefits Include
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
We are searching for a Client Services Assistant to join our Caritas Residence team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional Benefits Include
- Approximate hourly wage: $19.10 - $21.00
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
- Assists residents with hygiene and daily living activities, such as bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment
- Assists in the provision of social, spiritual, and intellectual activities for residents
- Cleans resident rooms, server and household common areas
- Check laundry for tears, holes, missing buttons, etc. and repair as required or inform Supervisor if permanent damage
- Monitor, fill and replenish supplies in resident’s suites, nursing units, and washrooms
- Empties/cleans waste bins in resident’s suites – move waste to designated trash area
- Ensure personal health and safety by taking every reasonable precaution in all circumstances
- Understand role, and participate in the testing process for emergency response
- Follows safety, environmental and infection control practices as per facility policies
- Provides input for Wellness Consultation meetings as requested
- Reports areas and equipment in need of repair to a supervisor
- Participates in the resident and employee incident reporting and investigation process as required
- Completing all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home
- Communicates and reports relevant information regarding resident care or safety to Supervisor
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- High school diploma or equivalent
- Home/Personal Support Worker program, Special Care Home program, Health Care Aide or Human Services program, or equivalent
- Ability to assess and prioritize multiple work assignments while displaying a high level of professionalism and commitment to quality service
- Adheres to the Standards of Nursing Practice, Code of Ethics, Registered Nurses Act and Regulations as defined by provincial legislation
- Current knowledge of community resources (e.g., services and programs), and roles of health care professionals
- Able to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
- Education in Alzheimer’s and Dementia Care is considered an asset
- Completed Back in Form Lift and Transfer Program is considered an asset
- Proof of valid CPR & First Aid Certification is considered an asset
- Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
More about this job
Responsibilities
Assist residents with personal care, daily living activities, mobility, meals, and social activities, while maintaining clean rooms and common areas and replenishing supplies. Follow safety and infection-control procedures, report care or equipment concerns, and participate in emergency response and incident reporting.
Requirements
A high school diploma or equivalent is required, along with a relevant home support, health care aide, special care, or human services program or equivalent. Candidates should be professional, able to prioritize assignments, knowledgeable about community resources and health care roles, and available for flexible shifts; CPR and First Aid, dementia-care education, and lift-and-transfer training are assets.
Skills
- Resident Personal Care
- Hygiene Assistance
- Activities of Daily Living
- Mobility Assistance
- Resident Engagement
- Housekeeping
- Laundry Repair
- Supply Replenishment
- Health and Safety
- Infection Control
- Emergency Response
- Incident Reporting
- Communication
- Workload Prioritization
- Teamwork
- Professionalism
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Employee and Family Assistance Program
- Life Insurance
- Travel Insurance
- Virtual Healthcare
- RRSP With 5% Employer Matching
- Paid Vacation
- Free Onsite Parking
- Employee Discounts
- Continuing Education and Training
- Career Development Opportunities
- Recognition and Rewards
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Social Services
- Customer Service & Support
- Security & Safety
Keywords
- Resident Care
- Personal Support
- Activities of Daily Living
- Bathing
- Dressing
- Oral Care
- Skin Care
- Meal Assistance
- Mobility
- Alzheimer's Care
- Dementia Care
- CPR
- First Aid
- Lift and Transfer
- Infection Control
- Emergency Response
- Incident Reporting
- Wellness Consultation
- Community Resources
- Health Care Professionals
- Criminal Record Check
- Vulnerable Sector Check
- Resident Safety
- Housekeeping