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Shannex Incorporated

Enterprise Applications Specialist

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Experience: 5-7+ years of experience supporting, implementing, or administering enterprise software solutions.
Posting language: English
Posted: Aug 17, 2026

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Original job description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for an Enterprise Applications Specialist to join our Project Management & Software Solutions Team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About The Opportunity

Reporting to the Manager, Enterprise Applications, the Enterprise Applications Specialist acts as the technical and business systems expert for a portfolio of enterprise software platforms supporting operations across Shannex and affiliated organizations.

These platforms may support multiple business functions including finance, inventory management, procurement, sales, point of sale, customer service, workforce management, and operational reporting.

This role combines business analysis, solution implementation, systems administration, and continuous improvement. The successful candidate will work closely with business leaders, vendors, subject matter experts, and project teams to ensure technology solutions effectively support organizational goals. This role works exclusively with vendor-based applications and does not require software development or programming skills.

In This Role, You Will

Serve as the primary subject matter expert for assigned enterprise platforms.
Evaluate business needs and translate them into system requirements and technology solutions.
Participate in software evaluations, product selection activities, and vendor demonstrations.
Support business case development and solution recommendations.
Lead or support implementation of new software solutions and significant platform enhancements.
Coordinate system configuration, testing, deployment, and post-implementation support.
Plan and support data migration and transition activities from legacy platforms.
Analyze workflows and business processes to identify opportunities for automation and operational improvement.
Monitor application performance, data quality, adoption levels, and system effectiveness.
Configure workflows, security roles, integrations, and reporting tools within vendor-supported platforms.
Partner with vendors to resolve issues, implement updates, and optimize platform capabilities.
Develop training materials, procedures, and documentation to support end users.
Ensure compliance with organizational privacy, security, and governance standards.
Participate in cross-functional projects that drive digital transformation and operational excellence.

About You

In addition to placing a high value on collaboration, accountability, and continuous improvement, you bring:

Post-secondary education in Information Systems, Business Technology Management, Computer Science, Business Administration, or a related field.
5-7+ years of experience supporting, implementing, or administering enterprise software solutions.
Experience gathering business requirements and translating them into system solutions.
Experience participating in software implementations, upgrades, or technology transformation initiatives.
Experience managing SaaS or vendor-supported business applications.
Strong analytical and problem-solving skills.
Experience with system configuration, workflow design, and process improvement.
Experience supporting data migration or system transition activities.
Ability to communicate effectively with technical and non-technical stakeholders.
Experience with reporting, integrations, or low-code/no-code platforms are considered an asset.

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More about this job

Responsibilities

The Enterprise Applications Specialist acts as the technical expert for enterprise software platforms, managing system configuration, implementation, and continuous improvement. They collaborate with business leaders and vendors to translate business needs into effective technology solutions while ensuring data quality and system performance.

Requirements

Candidates must have post-secondary education in a relevant field and 5-7+ years of experience in supporting or implementing enterprise software solutions. Strong analytical skills and experience with vendor-supported applications and business process improvement are required.

Skills

Business analysis
Solution implementation
Systems configuration
Workflow design
Process improvement
Data migration
Vendor management
Requirements gathering
Technical documentation
Problem-solving
Stakeholder communication
Project management
SaaS management
Operational reporting

Benefits

Comprehensive health, vision, and dental benefits
Employee and family assistance program
Life, travel, and other insurances
Virtual healthcare 24/7
RRSP program with 5% employer matching
Vacation accrual
Free onsite parking
WorkPerks program discounts
Continuing education and training

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Software Solutions
Business Analysis
Systems Administration
SaaS
Vendor Management
Data Migration
Workflow Automation
Project Management
Healthcare Sector
Information Systems
Computer Science
Business Administration
Digital Transformation
Operational Excellence
Reporting Tools
System Integration
Governance
Compliance

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