Wellness Centre Attendant
- Ancaster, ON, Canada
Approximate hourly wage: $21.00-$22.20 · Full-time
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Job details
- Pay
- Approximate hourly wage: $21.00-$22.20
- Job type
- Full-time
- Experience
- 2–3 years of experience in hospitality, customer service, senior living, recreation, or a similar service-focused environment
- Posting language
- English
- Posted
Original job description
If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Full Time and Part Time Wellness Centre Attendant to join our Recreation & Wellness team at Parkland Ancaster based in Ancaster, Ontario.
Reporting directly to the Recreation Manager, the Wellness Centre Attendant is the primary host and central point of contact for the wellness space, responsible for creating a welcoming, organized, and high-quality experience for residents and users. This role supports the day-to-day operation of the Wellness Centre by ensuring the space is well managed, engaging, and operationally efficient, while delivering exceptional service and fostering a positive environment for all users.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
We are searching for a Full Time and Part Time Wellness Centre Attendant to join our Recreation & Wellness team at Parkland Ancaster based in Ancaster, Ontario.
Reporting directly to the Recreation Manager, the Wellness Centre Attendant is the primary host and central point of contact for the wellness space, responsible for creating a welcoming, organized, and high-quality experience for residents and users. This role supports the day-to-day operation of the Wellness Centre by ensuring the space is well managed, engaging, and operationally efficient, while delivering exceptional service and fostering a positive environment for all users.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
- Approximate hourly wage: $21.00-$22.20
- Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (with employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of vendors offering perks and discounts through our WorkPerks program
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
- Welcome residents and users to the Wellness Centre, providing a warm, professional, and service-focused experience
- Lead personalized tours and orientations for new residents and users, introducing amenities, programs, services, and space features
- Coordinate daily operations of the Wellness Centre, including registrations, scheduling, check-ins, and supporting third-party vendors as required
- Maintain accurate participation and attendance records
- Respond to inquiries and requests with professionalism and a commitment to service excellence
- Monitor and maintain refreshment and wellness stations to ensure items are fresh, stocked, and presented to a high standard
- Adhere to food safety and sanitation standards while collaborating with Culinary teams as required
- Complete regular walkthroughs to ensure the Wellness Centre remains clean, organized, and welcoming
- Support the overall ambiance of the space, including lighting, temperature, and music
- Promote a safe environment by monitoring for hazards and responding appropriately to incidents or emergencies
- Follow all community safety protocols and operational standards
- Additional duties as required
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- 2–3 years of experience in hospitality, customer service, senior living, recreation, or a similar service-focused environment
- High school diploma and CPR/AED and First Aid certifications considered an asset
- Strong interpersonal skills with a warm, welcoming, and professional approach with a genuine interest in working with seniors and supporting exceptional resident experiences
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Ability to work independently while maintaining a high level of attention to detail
More about this job
Responsibilities
Welcome residents and users, provide tours and orientations, and coordinate the Wellness Centre’s daily operations, including registrations, scheduling, check-ins, and attendance records. Maintain a clean, stocked, safe, and welcoming space while responding to inquiries and supporting a high-quality resident experience.
Requirements
Applicants should have 2–3 years of experience in hospitality, customer service, senior living, recreation, or a similar service-focused environment, along with a high school diploma. Strong interpersonal and organizational skills, attention to detail, and the ability to work independently are expected; CPR/AED and First Aid certifications are considered an asset.
Skills
- Customer Service
- Hospitality
- Senior Living
- Recreation
- Interpersonal Communication
- Organization
- Multitasking
- Attention To Detail
- Scheduling
- Registration Management
- Recordkeeping
- Food Safety
- Sanitation
- Safety Monitoring
- Emergency Response
- Resident Engagement
Benefits
- Health And Dental Benefits
- Employee And Family Assistance Program
- 24/7 Virtual Healthcare
- Employer-Matched RRSP
- Vacation Accrual
- Travel Insurance
- Free Onsite Parking
- Employee Perks And Discounts
- Continuing Education And Training
- Career Growth And Advancement Opportunities
- Recognition And Rewards
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Hospitality
- Healthcare
- Sports & Recreation
- Security & Safety
Keywords
- Wellness Centre
- Resident Experience
- Hospitality
- Customer Service
- Senior Living
- Recreation
- Tours And Orientations
- Registrations
- Scheduling
- Check-Ins
- Attendance Records
- Third-Party Vendors
- Refreshment Stations
- Food Safety
- Sanitation
- Walkthroughs
- Safety Protocols
- Hazard Monitoring
- Emergency Response
- CPR/AED
- First Aid
- Continuous Improvement