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Sharp Brains

Information Technology Network Engineer

BC, Canada
British Columbia, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Hiring: Network L1 Support Engineer – Victoria, BC, Canada

Company: Sharp Brains

Position: Network L1 Support Engineer

Location: Victoria, British Columbia, Canada

Experience: 1–3 Years

Job Type: Freelance / On-Call / On-Demand

Engagement: 1099 / Contract

Activity Start Date: November 16, 2026

Schedule: Full-Day Support

Rates:

Hourly: CAD $40
Half-Day: CAD $140
Full-Day: CAD $260

Job Overview

Sharp Brains is looking for two skilled and reliable Network L1 Support Engineers for onsite network support activities in Victoria, BC, Canada.

The selected technicians will provide first-level network support, troubleshoot connectivity issues, assist with network equipment installations, and ensure smooth network operations across assigned sites.

Key Responsibilities

Monitor network connectivity and troubleshoot basic network issues.
Diagnose and resolve LAN, WAN, Wi-Fi, and internet connectivity problems.
Configure and troubleshoot IP addresses, subnet masks, gateways, and DNS settings.
Perform basic troubleshooting of routers, switches, access points, and firewalls.
Assist with network device installations, cabling, and physical connectivity checks.
Identify and escalate complex issues to the L2 support team.
Maintain incident records, update tickets, and document troubleshooting activities.
Provide onsite technical support across assigned locations.

Required Skills

1–3 years of experience in network support or IT infrastructure.
Basic knowledge of TCP/IP, DNS, DHCP, LAN, and WAN.
Understanding of IP addressing and subnetting.
Familiarity with routers, switches, Wi-Fi access points, and network cabling.
Experience using troubleshooting commands such as Ping, IPConfig, and Tracert.
Good communication and problem-solving skills.

Additional Requirements

Two Field Engineers (FEs) required at each site.
A ladder is mandatory at all sites. Candidates must confirm ladder availability before accepting the assignment.
Must be available for full-day onsite support starting November 16, 2026.
Must be flexible for on-call and on-demand assignments.

Interested Candidates

If you are available and interested, please share your updated resume along with your confirmation of availability, relevant networking experience, and ladder availability.

Join Sharp Brains and become part of our global technical support network!

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More about this job

Responsibilities

Monitor and troubleshoot LAN, WAN, Wi-Fi, internet, and basic network equipment issues, and assist with network device installations, cabling, and physical connectivity checks. Provide onsite first-level support, document incidents and troubleshooting, and escalate complex issues to the L2 support team.

Requirements

Candidates need 1–3 years of network support or IT infrastructure experience, basic knowledge of TCP/IP, DNS, DHCP, LAN, WAN, IP addressing, and subnetting, and familiarity with network devices and cabling. They must be available for full-day onsite support starting November 16, 2026, be flexible for on-call assignments, and confirm that a ladder is available.

Skills

Network Support
TCP/IP
DNS
DHCP
LAN
WAN
IP Addressing
Subnetting
Routers
Switches
Wi-Fi Access Points
Network Cabling
Ping
IPConfig
Tracert
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Network L1 Support
Network Connectivity
TCP/IP
DNS
DHCP
LAN
WAN
Wi-Fi
Internet Connectivity
IP Addressing
Subnetting
Routers
Switches
Access Points
Firewalls
Network Cabling
Ping
IPConfig
Tracert
Incident Records
Ticket Updates
Onsite Technical Support
L2 Escalation
IT Infrastructure
1099 Contract

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