Information Technology Network Engineer
- BC, Canada
- British Columbia, Canada, Canada
Contract
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Original job description
Hiring: Network L1 Support Engineer – Victoria, BC, Canada
Company: Sharp Brains
Position: Network L1 Support Engineer
Location: Victoria, British Columbia, Canada
Experience: 1–3 Years
Job Type: Freelance / On-Call / On-Demand
Engagement: 1099 / Contract
Activity Start Date: November 16, 2026
Schedule: Full-Day Support
Rates:
- Hourly: CAD $40
- Half-Day: CAD $140
- Full-Day: CAD $260
Job Overview
Sharp Brains is looking for two skilled and reliable Network L1 Support Engineers for onsite network support activities in Victoria, BC, Canada.
The selected technicians will provide first-level network support, troubleshoot connectivity issues, assist with network equipment installations, and ensure smooth network operations across assigned sites.
Key Responsibilities
- Monitor network connectivity and troubleshoot basic network issues.
- Diagnose and resolve LAN, WAN, Wi-Fi, and internet connectivity problems.
- Configure and troubleshoot IP addresses, subnet masks, gateways, and DNS settings.
- Perform basic troubleshooting of routers, switches, access points, and firewalls.
- Assist with network device installations, cabling, and physical connectivity checks.
- Identify and escalate complex issues to the L2 support team.
- Maintain incident records, update tickets, and document troubleshooting activities.
- Provide onsite technical support across assigned locations.
Required Skills
- 1–3 years of experience in network support or IT infrastructure.
- Basic knowledge of TCP/IP, DNS, DHCP, LAN, and WAN.
- Understanding of IP addressing and subnetting.
- Familiarity with routers, switches, Wi-Fi access points, and network cabling.
- Experience using troubleshooting commands such as Ping, IPConfig, and Tracert.
- Good communication and problem-solving skills.
Additional Requirements
- Two Field Engineers (FEs) required at each site.
- A ladder is mandatory at all sites. Candidates must confirm ladder availability before accepting the assignment.
- Must be available for full-day onsite support starting November 16, 2026.
- Must be flexible for on-call and on-demand assignments.
Interested Candidates
If you are available and interested, please share your updated resume along with your confirmation of availability, relevant networking experience, and ladder availability.
Join Sharp Brains and become part of our global technical support network!
More about this job
Responsibilities
Monitor and troubleshoot LAN, WAN, Wi-Fi, internet, and basic network equipment issues, and assist with network device installations, cabling, and physical connectivity checks. Provide onsite first-level support, document incidents and troubleshooting, and escalate complex issues to the L2 support team.
Requirements
Candidates need 1–3 years of network support or IT infrastructure experience, basic knowledge of TCP/IP, DNS, DHCP, LAN, WAN, IP addressing, and subnetting, and familiarity with network devices and cabling. They must be available for full-day onsite support starting November 16, 2026, be flexible for on-call assignments, and confirm that a ladder is available.
Skills
- Network Support
- TCP/IP
- DNS
- DHCP
- LAN
- WAN
- IP Addressing
- Subnetting
- Routers
- Switches
- Wi-Fi Access Points
- Network Cabling
- Ping
- IPConfig
- Tracert
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Engineering
- Customer Service & Support
Keywords
- Network L1 Support
- Network Connectivity
- TCP/IP
- DNS
- DHCP
- LAN
- WAN
- Wi-Fi
- Internet Connectivity
- IP Addressing
- Subnetting
- Routers
- Switches
- Access Points
- Firewalls
- Network Cabling
- Ping
- IPConfig
- Tracert
- Incident Records
- Ticket Updates
- Onsite Technical Support
- L2 Escalation
- IT Infrastructure
- 1099 Contract