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Added 24 mins ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
There are automotive shops where a technician spends most of the day moving through the same narrow range of jobs. This isn’t one of them.
Added 2 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Peace River, AB
- Temporary
Emergency Health Services – Alberta (EHS-AB) is one of Canada’s largest integrated emergency medical systems, providing care to over 750,000 Albertans annually through a province-wide…
Added 2 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Slave Lake, AB
- Temporary
Emergency Health Services – Alberta (EHS-AB) is one of Canada’s largest integrated emergency medical systems, providing care to over 750,000 Albertans annually through a province-wide…
Added 2 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Emergency Health Services – Alberta (EHS-AB) is one of Canada’s largest integrated emergency medical systems, providing care to over 750,000 Albertans annually through a province-wide…
Added 2 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Grande Prairie, AB
- Temporary
Emergency Health Services – Alberta (EHS-AB) is one of Canada’s largest integrated emergency medical systems, providing care to over 750,000 Albertans annually through a province-wide…
Added 4 hours ago
MI
Robotic Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
…engineered, value-added Lightweight Structures and Propulsion Systems. We employ approximately 16,000 skilled and currently operate in 57 locations in Canada, the United States, Mexico,…
Added 4 hours ago
CU
Library Assistants-2
Capilano University
North Vancouver, BC
- Part-time
…The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better…
Added 4 hours ago
CU
Library Assistants-1
Capilano University
North Vancouver, BC
- Part-time
…The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better…
Added 6 hours ago
T
Data Center Technician
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
…skills. Working knowledge of server architecture, operating systems, and infrastructure components. Ability to work independently in a high-volume, ticket-driven environment. Excellent…
Added 6 hours ago
CP
Facilities Maintenance Technician I
Contract Pharmaceuticals Limited
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
The Facilities Maintenance Technician I is responsible for the operation, maintenance, troubleshooting, and repair of all building systems and utilities. This role ensures that the facility…
Added 7 hours ago
E
Microbiology Media Prep Technician - Eurofins BioPharma Product Testing Toronto, Inc.
Eurofins
Toronto, ON
- Full-time
Working knowledge of Laboratory Information management Systems (LIMS).
Added 7 hours ago
Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices
Toronto Hydro
Toronto, ON
The Powerline Technician - Certified Power Line Person - Apprentice is responsible for the construction, maintenance, operation, and troubleshooting of the overhead and underground…
Added 9 hours ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC
des renseignements provenant d’organismes d’application de la loi, d’organismes de renseignement et d’autres sources
Added 9 hours ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 9 hours ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…
Added 12 hours ago
W
Deskside Support Technician
Worley
Calgary, AB
- Full-time
Role Description The Deskside Support Technician is a full-time, on-site role based in Calgary, AB, responsible for providing hands-on technical support to end users. Daily activities…
Added 12 hours ago
LF
Maintenance technician - Evening
Leclerc Foods
Hawkesbury, ON
- Full-time
As a Maintenance Technician, you will diagnose, repair, and maintain mechanical, electrical, and automated systems on state‑of‑the‑art equipment. If you enjoy hands‑on mechanical work,…
Added 13 hours ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…Detour Lake Mine are encouraged to self-identify during the job application process. This ensures that we can consider your application appropriately in line with our dedication to…
Added 13 hours ago
RS
Diesel Truck Technician Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's…
Added 13 hours ago
A
Parts Advisor - South London Nissan
AutoCanada
London, ON
- $35 to $58 CAD / hour
- Other
Automotive technician, auto tech, auto repair, vehicle repair, mechanic, mobile mechanic, journeyman, journey man, master technician, line technician, maintenance technician, red seal,…
Added 13 hours ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…nucleus for translational and regulatory science research, application, innovation, education, and training. The ATM is a strategic initiative for the Faculty of Medicine and has a mandate…
Added 14 hours ago
J
Technicien(ne) en bâtiment / Building Services Technician
JLL
Quebec, QC · CAN-CLIENT Quebec-Place Ste-Foy
- Full-time
Added 14 hours ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
…1 IT support and assist with end-user account, device, and application management. The ideal candidate should have practical experience with Microsoft 365 administration, user provisioning,…
Added 14 hours ago
BB
Technician I - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
As a Technician I – Audio Visual with Bosch Building Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans…
Added 14 hours ago
BB
Technician lI - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Bosch Building Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of…

Sharp Brains

Information Technology Support Technician

Windsor, ON, Canada

$3,500 to $4,400 CAD / month · Full-time

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Job details

Pay: $3,500 to $4,400 CAD / month
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3 years of experience in EUC support, desktop support, or IT helpdesk.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Overview

We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate should have practical experience with Microsoft 365 administration, user provisioning, access management, Windows desktop support, and basic endpoint management.

The role involves supporting users throughout their IT lifecycle, including account creation, access provisioning, laptop configuration, software installation, troubleshooting, and resolving day-to-day technical issues.

Key Responsibilities

1. Microsoft 365 & User Administration

Manage user accounts through the Microsoft 365 Admin Center.
Create, update, disable, and manage user accounts.
Assign and manage Microsoft 365 licenses.
Configure and manage user mailboxes and basic Microsoft 365 services.
Assist with onboarding and offboarding activities, including account setup and access removal.
Support users with Outlook, Microsoft Teams, OneDrive, and other Microsoft 365 applications.

2. Azure Active Directory / Microsoft Entra ID & Access Management

Perform basic user and group management in Azure Active Directory (Microsoft Entra ID).
Create and manage user accounts, security groups, and distribution groups.
Assist with password resets, account unlocks, and access provisioning.
Manage basic permissions and user access according to established procedures.
Support authentication and account access-related issues.

3. SCCM & Endpoint Management

Basic working knowledge of Microsoft System Center Configuration Manager (SCCM).
Assist with software deployment, installation, and updates.
Support endpoint configuration and device management.
Assist with operating system deployment, imaging, and application installations.
Troubleshoot basic software deployment and endpoint-related issues.

4. Group Policy Management

Basic understanding of Windows Group Policy.
Assist with applying and troubleshooting Group Policy settings.
Understand how policies affect user accounts, desktop environments, and devices.
Support basic access and configuration policies within a Windows domain environment.

5. Desktop & End-User Support

Provide Level 1 support for Windows desktops and laptops.
Troubleshoot operating system, hardware, and software issues.
Configure and prepare laptops for new users.
Install and configure standard applications, drivers, and peripherals.
Troubleshoot printers, monitors, docking stations, and other workplace devices.
Resolve basic connectivity issues involving LAN, Wi-Fi, and VPN.
Log, track, and update incidents and service requests through a ticketing system.
Escalate complex technical issues to Level 2 or relevant infrastructure teams.

Required Skills & Qualifications

1–3 years of experience in EUC support, desktop support, or IT helpdesk.
Practical knowledge of Microsoft 365 Admin Center and user administration.
Understanding of Azure Active Directory / Microsoft Entra ID.
Experience with user provisioning, account management, and access control.
Basic working knowledge of SCCM for software deployment and endpoint management.
Understanding of Windows Group Policy and Active Directory environments.
Good knowledge of Windows 10/11 desktop troubleshooting.
Familiarity with laptop configuration, software installation, and hardware troubleshooting.
Basic understanding of Microsoft Office, Outlook, Teams, and OneDrive.
Familiarity with IT service management and ticketing systems.
Good communication and end-user support skills.

Preferred Skills

Exposure to Microsoft Intune and endpoint management.
Basic knowledge of PowerShell scripting.
Familiarity with Active Directory Group Policy administration.
Understanding of device onboarding, imaging, and patch management.
Knowledge of ITIL-based incident and service request management.

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More about this job

Responsibilities

Provide Level 1 support for Windows devices, Microsoft 365 applications, user accounts, and access issues. Configure and manage user accounts and endpoints, troubleshoot technical problems, document service requests, and escalate complex issues.

Requirements

Requires 1–3 years of EUC, desktop support, or IT helpdesk experience, with practical knowledge of Microsoft 365 administration, Entra ID, user provisioning, SCCM, Group Policy, and Windows troubleshooting. Candidates should also be familiar with device configuration, common Microsoft applications, ticketing systems, and end-user support.

Skills

Microsoft 365 Administration
User Provisioning
Access Management
Microsoft Entra ID
SCCM
Endpoint Management
Windows Group Policy
Windows 10/11 Support
Desktop Troubleshooting
Laptop Configuration
Software Installation
Hardware Troubleshooting
Microsoft Outlook
Microsoft Teams
OneDrive
IT Ticketing Systems

Visa sponsorship

Not detected in the job text

Keywords

End User Computing
Level 1 IT Support
Microsoft 365
Microsoft 365 Admin Center
Azure Active Directory
Microsoft Entra ID
SCCM
Microsoft Intune
Active Directory
Group Policy
Windows 10/11
PowerShell
User Provisioning
Access Control
Endpoint Management
Software Deployment
Operating System Imaging
Patch Management
Microsoft Outlook
Microsoft Teams
OneDrive
Laptop Configuration
Hardware Troubleshooting
LAN
Wi-Fi
VPN
IT Service Management
Ticketing Systems
ITIL
Incident Management

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