Network L1 Field Engineer
Location: Kincardine, Ontario, Canada (Onsite)
Employment Type: Freelance / Independent Contractor
Work Arrangement: On-demand / Dispatch-based
About Sharp Brains:
Sharp Brains is a global IT services and solutions company specializing in onsite IT support, network infrastructure, technical field services, and Smart Hands support. We work with clients across various industries to provide reliable IT solutions and technical assistance.
Job Overview:
We are currently seeking a skilled and reliable Network L1 Field Engineer to support onsite, dispatch-based IT and network infrastructure assignments in Kincardine, Ontario, Canada.
This is a freelance opportunity suitable for IT professionals looking for flexible, project-based technical assignments.
Please note: This is an on-demand position, and assignments are scheduled according to client requirements. Daily work and fixed working hours are not guaranteed.
Key Responsibilities:
- Provide onsite Level 1 network and IT infrastructure support.
- Troubleshoot LAN, Ethernet, Wi-Fi, and basic network connectivity issues.
- Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
- Perform network cabling, patching, and connectivity checks.
- Provide Smart Hands and Remote Hands support under the guidance of remote technical teams.
- Diagnose basic hardware and software issues.
- Document troubleshooting activities and completed service requests.
Required Skills & Qualifications:
- Hands-on experience in L1 network support, desktop support, IT field services, or a related technical role.
- Basic understanding of TCP/IP, LAN, WAN, Ethernet, and Wi-Fi networking.
- Familiarity with network switches, routers, cabling, and hardware troubleshooting.
- Experience performing onsite IT support or Smart Hands activities.
- Good communication and problem-solving skills.
- Ability to follow technical instructions and work independently.
- Willingness to travel to client sites in Kincardine, Ontario.
- Legal authorization to work in Canada.
Preferred Qualifications:
- Previous experience as a Network Technician, Field Service Engineer, Desktop Support Technician, or IT Support Specialist.
- Familiarity with ticketing systems and IT service management processes.
- CompTIA Network+, CCNA, or similar certifications are an advantage but not mandatory.
How to Apply:
Interested candidates are encouraged to apply through LinkedIn or share their updated resumes.
Please include your current location, relevant IT/network support experience, and availability for onsite dispatch assignments in Kincardine.
We look forward to connecting with qualified IT professionals interested in joining the Sharp Brains field support network.
