Network Support Engineer

Network Support Engineer – Contract / On-Demand

Job Type: Freelance / Contract-Based / Ticket-Based

Work Model: On-Demand Onsite Support

Location: Vancouver, British Columbia Canada & Surrey, British Columbia, Canada

Job Overview

Sharp Brains Limited is a global IT services and technical staffing company providing onsite IT support, network infrastructure, data center services, and field engineering solutions across multiple countries.

Key Responsibilities

• Install, configure, maintain, and troubleshoot routers, switches, firewalls, and wireless access points.
• Diagnose and resolve LAN/WAN, Wi-Fi, TCP/IP, DHCP, DNS, and VPN connectivity issues.
• Perform network hardware installation, replacement, testing, and configuration.
• Support network deployments, upgrades, rack and stack, and structured cabling activities.
• Perform onsite troubleshooting and Smart Hands tasks as directed by remote technical teams.
• Provide hardware replacement, connectivity testing, and basic network diagnostics.
• Submit service reports, photos, and other required completion evidence after each assignment.
• Follow client procedures, security requirements, and service-level expectations.

Required Skills and Qualifications

• Previous experience in network support, network engineering, or IT field services.
• Knowledge of routers, switches, firewalls, wireless access points, and structured cabling.
• Understanding of LAN/WAN, VLANs, TCP/IP, DHCP, DNS, and VPN technologies.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently at client sites and communicate professionally with clients and remote teams.
• Cisco, Juniper, Aruba, or Fortinet experience is an advantage.

Sharp Brains Limited is looking for skilled Network Support Engineers to provide onsite, ticket-based technical support at client locations. This is a contract-based, on-demand opportunity rather than a full-time position. Assignments will be offered according to client requirements and confirmed based on the engineer’s availability.

How to Apply

• Interested candidates should share their updated CV, current location, total networking experience, technical skills, certifications, work authorization status, contact number, and expected hourly or daily rate.