Find work in Canada.

317,410 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
BB
Part-Time Merchandiser
Bloomstar Bouquet
Boucherville, QC
- Part-time
Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
Added just now
B
Regional Operations Manager
BGIS
Mississauga, ON
- Full-time
Identifies and recommends opportunities to reduce and/or consolidate trade services to the Operations Manager and the client, minimizing duplication of effort across disciplines.
Added 15 mins ago
R
Material Handler
Rimowa
Cambridge, ON
- $19.14 to $25.06 CAD / hour
- Full-time
- Contract
Added 15 mins ago
GF
Service Technician - Facility - Burnaby BC
GoodLife Fitness
Vancouver, BC
- Full-time
…completion and communicating with stakeholders across the Club Operations…
Added 15 mins ago
TH
Senior Technician| Full-Time| CVH- IT Endpoint Support Services
Trillium Health Partners
Mississauga, ON
- Full-time
This position reports to the Manager, Endpoint Support Services
Added 15 mins ago
Chief Operating Officer (COO)
Viridian Staffing
Toronto, ON · Downtown Toronto (Rosedale), Ontario
As the Retail Operations Leader, you will oversee all
Added 30 mins ago
J&
Store Manager - Lakeside Shopping Centre
JOE & THE JUICE
ON · Essex, ON
- Full-time
STORE MANAGER/ GENERAL MANAGER – JOE & THE JUICE
Added 30 mins ago
PG
restaurant manager
Pizza Garden
Fort St. John, BC
- Full-time
Added 30 mins ago
IE
Associate Manager, Sales Operations
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Sales Operations Associate Manager is part of IMAX’s global Sales and Corporate Development organization with a focus on operational excellence, effective sales enablement, and strong…
Added 30 mins ago
RA
Project Manager, Land Development - Ottawa
R.V. Anderson Associates Limited
Ottawa, ON
- Full-time
…your unique skills and perspective will help drive change from operations to the C-suite, across a wide of range of projects and…
Added 30 mins ago
SC
Environmental Consultant, Hazardous Material (HAZMAT)
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Reporting to Senior Project Managers and the Operations Manager, you will support and lead hazardous materials projects from initiation through completion. Responsibilities include…
Added 30 mins ago
SC
Customs Compliance Manager
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Monitor changes in customs legislation, CBSA requirements, trade regulations, and other government requirements, assessing their potential impact on client operations.
Added 30 mins ago
SC
HVAC Service Manager
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
The Service Manager will oversee daily service operations for a commercial and industrial HVAC/R team, ensuring technicians are scheduled effectively, jobs are completed safely, and clients…
Added 30 mins ago
EW
Program Supervisor - Excel
Enviros WSA
Calgary, AB
- Full-time
…the Enviros leadership team and will ensure that day-to-day operations follow program protocols and Enviros…
Added 30 mins ago
EW
After Hours Program Supervisor
Enviros WSA
Calgary, AB
- Full-time
…overseeing and coordinating the weekend overnight and on-call operations of the live-in programs and to promote and build relationships with other professionals. This full-time position…
Added 30 mins ago
SC
Controller/Senior Accountant
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
…hands-on Controller / Senior Accountant to oversee their financial operations and guide their financial strategy. Reporting directly to the management group you will oversee corporate…
Added 30 mins ago
SC
VP/Director of Operations – Packaging Manufacturing
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
…packaging or print manufacturing Previous experience as a VP Operations, Director of Operations, Plant Manager, General…
Added 30 mins ago
SC
General Manager – Print Manufacturing
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
- Full-time
Previous experience as a General Manager, Operations Manager, or Plant Manager within the print industry.
Added 30 mins ago
SC
Credit & Trade Finance Manager
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
- Full-time
As Credit & Trade Finance Manager, you will lead the organization’s global credit, Accounts Receivable and trade finance activities while partnering closely with Sales, Operations, Order…
Added 30 mins ago
SC
Environmental Project Coordinator – Hazardous Materials (Hazmat)
Stoakley-Stewart Consultants Ltd.
Waterloo, ON
- Full-time
…clients to help coordinate project activities, support field operations, manage documentation, and ensure projects move efficiently from initiation through…
Added 30 mins ago
SC
Mitigation Operations Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have been engaged on a confidential search for an experienced Mitigation Operations Manager – Restoration Services to join a well-established and growing property restoration…
Added 30 mins ago
VB
Supervisor, Logistics
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
This is a permanent position supporting Vale Base Metals logistics operations across Ontario and other North American locations. The role is based in Sudbury and reports to the Manager,…
Added 30 mins ago
LP
Retail Sales Associates -Tsawwassen Mills-
Lovisa Pty Ltd
Delta, BC
- Part-time
Support Store Manager with daily operations, reports, and special projects
Added 30 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Full-time
Reporting to the Supervisor/Manager, IT Infrastructure Operations , the Analyst II is responsible for the operation, maintenance, deployment, and continuous improvement of hosting…
Added 1 hour ago
J
Senior Program Manager, Employee Experience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Manager, Employee Experience based in Canada.

Shawarmaz

Franchise Performance Manager

Montreal, QC, Canada
Greater Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English · French
Posted: Oct 4, 2026

Original job description

English section of this bilingual listing.

Shawarmaz is growing and is seeking an experienced Franchise Performance Manager to support its franchise network, improve restaurant performance and ensure the consistent execution of Shawarmaz standards.

About the Role

This is a hands-on leadership position based primarily in the field. Most working time is spent in restaurants alongside franchisees and their teams, with frequent travel between locations, including during peak periods and evenings and weekends .

You will take ownership of problems, step directly into operations, personally correct mistakes and demonstrate the right methods. The role goes beyond inspections and action plans: you will implement solutions alongside teams and ensure improvements are sustained.

Your priorities will be restaurant operational and financial performance, along with customer satisfaction across dine-in, takeout, online and delivery orders. Regular reports to Head Office will provide clear visibility into actions taken and results achieved.

Training and Onboarding

You must complete Shawarmaz’s full hands-on operational training and demonstrate proficiency in all restaurant procedures and workstations. Head Office must validate this proficiency before you conduct independent visits or evaluate and train teams.

Key Responsibilities

Plan and conduct frequent visits across the network based on each restaurant’s needs, including during peak periods.
Ensure compliance with Shawarmaz standards and MAPAQ requirements for preparation, portions, quality, hygiene and food safety.
Work directly during service to personally correct mistakes, improve workflows and train teams through practical demonstration.
Ensure fast service, order accuracy, product availability and restaurant cleanliness. Monitor customer reviews and complaints across all channels and resolve the underlying causes.
Analyze each restaurant’s financial and operating results, including profit and loss (P&L) statements, sales trends, average transaction value, food and labour costs, waste and inventory variances.
Set measurable sales, cost control and profitability targets with franchisees and Head Office. Implement improvements with restaurant teams and track results while maintaining product quality and service standards.
Develop and execute corrective action plans with clear responsibilities and deadlines. Verify their effectiveness on site and provide additional support to underperforming locations until lasting improvements are achieved.
Train franchisees, managers and employees, verify their skills and provide on-site training and operational support for new openings.
Work with Head Office, franchisees, suppliers and partners to resolve operational issues.
Submit reports after every visit, training session, opening or intervention, along with regular performance summaries. Outline issues identified, corrections completed, results achieved and required follow-up with deadlines. Promptly flag recurring issues or unmet commitments.

Candidate Profile

Minimum three years of experience managing multi-unit or franchise restaurants.
Strong hands-on quick-service restaurant experience and the ability to work at different stations.
Valid MAPAQ Food Establishment Manager certificate or recognized equivalent.
Experience in training, restaurant openings and performance improvement.
Ability to read and interpret restaurant P&L statements, monitor budgets and key performance indicators, and turn financial findings into practical actions that improve profitability.
Strong leadership, independence, organization and the ability to enforce standards through clear, constructive communication.
Strong accountability, consistent follow-through and a focus on customer satisfaction.
Fluency in French. Professional English is required to communicate with certain English-speaking franchisees, suppliers and business partners.
Valid driver’s licence and access to a reliable vehicle for frequent travel between locations.

Schedule and Travel

The schedule varies based on network needs and includes days, evenings and weekends, particularly during peak periods and new openings. Scheduled days off may fall during the week.

Travel and administrative tasks must be organized to spend most working time actively supporting restaurant operations on site.

To Apply

Please submit your CV and a brief introduction outlining your experience in multi-unit restaurant management and restaurant performance improvement.

Read the full bilingual original

Gestionnaire de la performance des franchises - Shawarmaz

Shawarmaz poursuit sa croissance et recherche un(e) Gestionnaire de la performance des franchises afin de soutenir son réseau, d’améliorer la performance des restaurants et d’assurer l’application uniforme des standards Shawarmaz.

Le rôle

Il s’agit d’un poste de leadership pratique, principalement sur le terrain. La majorité du temps de travail se déroule dans les restaurants, auprès des franchisés et de leurs équipes, avec des déplacements fréquents entre les succursales, notamment pendant les périodes de pointe et en soirée et les weekends.

Vous devrez prendre en charge les problèmes, intervenir directement dans les opérations, corriger vous-même les erreurs constatées et montrer les bonnes méthodes aux équipes. Votre rôle ne se limite pas aux inspections et aux plans d’action : vous devrez mettre en œuvre les solutions avec les équipes et vérifier que les améliorations sont maintenues.

Vos priorités seront la performance opérationnelle et financière des restaurants ainsi que la satisfaction des clients, sur place comme pour les commandes à emporter, en ligne et en livraison. Des rapports réguliers au siège social permettront de suivre les actions et les résultats.

Formation et intégration

Vous devrez compléter la formation opérationnelle pratique de Shawarmaz et démontrer votre maîtrise de l’ensemble des procédures et des postes de travail. Cette maîtrise devra être validée par le siège social avant d’effectuer des visites autonomes ou d’évaluer et de former les équipes.

Principales responsabilités

Planifier et effectuer des visites fréquentes dans l’ensemble du réseau, selon les besoins de chaque restaurant, incluant les périodes de pointe.
Assurer le respect des standards Shawarmaz et des exigences du MAPAQ en matière de préparation, de portions, de qualité, d’hygiène et de salubrité.
Intervenir directement pendant le service pour corriger les erreurs, améliorer l’organisation du travail et former les équipes par la pratique.
Veiller à la rapidité du service, à l’exactitude des commandes, à la disponibilité des produits et à la propreté des lieux. Suivre les avis et les plaintes des clients sur tous les canaux et corriger les causes des problèmes.
Analyser les résultats financiers et opérationnels de chaque restaurant : états des résultats, évolution des ventes, valeur moyenne des transactions, coûts des aliments et de la main-d’œuvre, pertes et écarts d’inventaire.
Établir avec les franchisés et le siège social des objectifs mesurables de ventes, de maîtrise des coûts et de rentabilité. Mettre en œuvre les améliorations avec les équipes et suivre les résultats, tout en maintenant la qualité des produits et du service.
Élaborer et exécuter des plans de correction avec des responsables et des échéances. Vérifier leur efficacité sur place et accompagner davantage les restaurants moins performants jusqu’à l’obtention de résultats durables.
Former les franchisés, gestionnaires et employés, vérifier leurs acquis et soutenir sur place la formation et la préparation opérationnelle des nouvelles ouvertures.
Collaborer avec le siège social, les franchisés, les fournisseurs et les partenaires pour résoudre les enjeux opérationnels.
Transmettre un rapport après chaque visite, formation, ouverture ou intervention, ainsi que des bilans réguliers de performance. Préciser les problèmes constatés, les correctifs réalisés, les résultats et les suivis requis avec leurs échéances. Signaler rapidement les problèmes récurrents ou les engagements non respectés.

Profil recherché

Minimum de trois ans d’expérience en gestion de restaurants multisites ou franchisés.
Solide expérience pratique en restauration rapide et capacité à travailler aux différents postes.
Attestation valide de gestionnaire d’établissement alimentaire du MAPAQ ou équivalent reconnu.
Expérience en formation, en ouverture de restaurants et en amélioration de la performance.
Capacité à lire et à interpréter les états des résultats, à suivre les budgets et les indicateurs de performance, et à traduire les constats financiers en actions concrètes pour améliorer la rentabilité.
Leadership, autonomie, organisation et capacité à faire appliquer les standards avec une communication claire et constructive.
Rigueur dans les suivis, sens des responsabilités et souci constant de la satisfaction des clients.
Excellente maîtrise du français. Anglais professionnel requis pour communiquer avec certains franchisés, fournisseurs et partenaires anglophones.
Permis de conduire valide et accès à un véhicule fiable pour les déplacements fréquents entre les succursales.

Horaire et déplacements

Horaire variable selon les besoins du réseau, de jour, de soir et les fins de semaine, notamment pendant les périodes de pointe et les nouvelles ouvertures. Les journées de congé peuvent être prévues durant la semaine.

Les déplacements et les tâches administratives doivent être organisés afin de consacrer la majorité du temps à une présence active dans les restaurants.

Pour postuler

Veuillez transmettre votre CV et une courte présentation de votre expérience en gestion multisite et en amélioration de la performance des restaurants.

------------------------------------------------------------------------

Franchise Performance Manager - Shawarmaz

About the Role

Training and Onboarding

Key Responsibilities

Plan and conduct frequent visits across the network based on each restaurant’s needs, including during peak periods.
Ensure compliance with Shawarmaz standards and MAPAQ requirements for preparation, portions, quality, hygiene and food safety.
Work directly during service to personally correct mistakes, improve workflows and train teams through practical demonstration.
Ensure fast service, order accuracy, product availability and restaurant cleanliness. Monitor customer reviews and complaints across all channels and resolve the underlying causes.
Analyze each restaurant’s financial and operating results, including profit and loss (P&L) statements, sales trends, average transaction value, food and labour costs, waste and inventory variances.
Set measurable sales, cost control and profitability targets with franchisees and Head Office. Implement improvements with restaurant teams and track results while maintaining product quality and service standards.
Develop and execute corrective action plans with clear responsibilities and deadlines. Verify their effectiveness on site and provide additional support to underperforming locations until lasting improvements are achieved.
Train franchisees, managers and employees, verify their skills and provide on-site training and operational support for new openings.
Work with Head Office, franchisees, suppliers and partners to resolve operational issues.
Submit reports after every visit, training session, opening or intervention, along with regular performance summaries. Outline issues identified, corrections completed, results achieved and required follow-up with deadlines. Promptly flag recurring issues or unmet commitments.

Candidate Profile

Minimum three years of experience managing multi-unit or franchise restaurants.
Strong hands-on quick-service restaurant experience and the ability to work at different stations.
Valid MAPAQ Food Establishment Manager certificate or recognized equivalent.
Experience in training, restaurant openings and performance improvement.
Ability to read and interpret restaurant P&L statements, monitor budgets and key performance indicators, and turn financial findings into practical actions that improve profitability.
Strong leadership, independence, organization and the ability to enforce standards through clear, constructive communication.
Strong accountability, consistent follow-through and a focus on customer satisfaction.
Fluency in French. Professional English is required to communicate with certain English-speaking franchisees, suppliers and business partners.
Valid driver’s licence and access to a reliable vehicle for frequent travel between locations.

Schedule and Travel

The schedule varies based on network needs and includes days, evenings and weekends, particularly during peak periods and new openings. Scheduled days off may fall during the week.

Travel and administrative tasks must be organized to spend most working time actively supporting restaurant operations on site.

To Apply

Please submit your CV and a brief introduction outlining your experience in multi-unit restaurant management and restaurant performance improvement.

Apply About employer

More about this job

Responsibilities

Visit franchise locations, work alongside restaurant teams to uphold operating and food-safety standards, improve service and customer satisfaction, and implement corrective actions. Analyze financial and operational results, train franchisees and staff, support new openings, and report on actions, outcomes, and follow-up needs.

Requirements

Requires at least three years of multi-unit or franchise restaurant management experience, hands-on quick-service restaurant expertise, and a valid MAPAQ Food Establishment Manager certificate or recognized equivalent. Candidates must be fluent in French, have professional English, be able to interpret financial results and improve profitability, and hold a valid driver’s licence with access to a reliable vehicle.

Skills

Franchise Operations
Operational Performance Improvement
Financial Analysis
Profit And Loss Analysis
Budget Monitoring
Key Performance Indicators
Cost Control
Food Safety
Staff Training
Restaurant Openings
Corrective Action Planning
Customer Satisfaction
Leadership
French And English Communication

Visa sponsorship

Not detected in the job text

Keywords

Franchise Management
Quick-Service Restaurants
Restaurant Operations
MAPAQ
Food Safety
Hygiene And Sanitation
Profit And Loss Statements
Sales Trends
Average Transaction Value
Food Costs
Labour Costs
Waste Management
Inventory Variances
Key Performance Indicators
Budget Monitoring
Profitability
Corrective Action Plans
Operational Standards
Customer Reviews
Customer Complaints
Restaurant Training
Restaurant Openings
Franchisee Support
Performance Reporting
Dine-In
Takeout
Online Orders
Delivery

Report this job