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Added 13 mins ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
Our success is rooted in personalized care, lasting client relationships, and a dedicated team of professionals who take pride in their work.
Added 13 mins ago
Art Director
Clutch Technologies Inc.
Toronto, ON
Lead concept development and ideation with the Creative Director for campaigns, brand moments, and customer experiences, grounding ideas in business context and audience insight.
Added 28 mins ago
W
Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 28 mins ago
W
Principal Piping Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Demonstrated experience acting as a piping discipline lead on medium to large, technically complex projects.
Added 28 mins ago
W
Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 28 mins ago
W
Senior Buyer
Worley
Oakville, ON
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 28 mins ago
M
Director, Sales
Microsoft
Toronto, ON
- Full-time
…goals. This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth…
Added 28 mins ago
SC
store manager, Campbell River, B.C
Starbucks Coffee Company
Campbell River, BC
- $62,500 to $82,600 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 28 mins ago
C
Senior Manager, Complex Accounting
CAE
Montreal, QC
- Full-time
Behind every success is a team of dedicated experts driving us forward. From HR professionals who shape our culture, to IT innovators driving technological advancements, Finance leaders…
Added 28 mins ago
B
BUSINESS ADVISOR, ARTIFICIAL INTELLIGENCE, Advisory Services - Calgary
BDC
Calgary, AB
- Full-time
Identify, prioritize, and validate AI use cases that deliver measurable business value (e.g., productivity, revenue growth, cost optimization, customer experience).
Added 42 mins ago
NF
Wellness Team Member (Vitamins & Beauty)
Nature's Fare Markets
West Kelowna, BC
- Part-time
You are service minded with experience working in a vibrant customer service environment.
Added 43 mins ago
H
Conseiller(ère) principal(e) à la transformation
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…de l’organisation. Votre travail aura un impact direct sur l’expérience des employés, l’efficacité organisationnelle et la réussite durable de la croissance de Hitachi…
Added 57 mins ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
3+ years of leadership experience at the Director, Head, Lead, or comparable level.
Added 57 mins ago
U
Growth & Marketing Lead
Ultrassure
Toronto, ON
- Full-time
One day you might turn a customer success story into a campaign. Another day you might reach out to prospective clients, organize a webinar, improve our website or speak with an existing…
Added 57 mins ago
IG
Sr. Product Owner
Insight Global
Toronto, ON
- $70 to $75 CAD / hour
- Full-time
Digital Transformation Experience: Proven ability to lead or participate in digital transformation initiatives, driving innovation and process improvement.
Added 57 mins ago
M
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck
Toronto, ON · Kirkland, QC
- Full-time
Expérience dans le domaine du cholestérol, des maladies cardiovasculaires ou d’un secteur thérapeutique connexe considérée comme un atout.
Added 1 hour ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 1 hour ago
Director Technology Transformation Stores
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Mississauga, ON
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Added 1 hour ago
OH
Regional Financial Director, FP&A
O’Dell HVAC Group
Burlington, ON
- Full-time
…engineers, building owners and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation and professional growth are at the core of…
Added 1 hour ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
…be highly motivated, and have demonstrated proficiency and experience in the qualifications mentioned below. Additionally, this position will be flexible to step outside of their assigned…
Added 1 hour ago
D
Account Executive, Mobility & Immigration, Enterprise | North America
Deel
Canada
- Full-time
Collaborate with internal teams (SDR, Customer Success, Product, Marketing, Sales Ops, Legal) to support client needs and ensure a seamless experience.
Added 1 hour ago
S
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Sadie
Montreal, QC · Saint-Laurent, QC
- Full-time
You'll work daily with Sales, and closely with Product, Customer Success, and our external PPC and SEO partners. The scope runs from HubSpot and outbound sequences to landing pages, case…
Added 1 hour ago
GH
Clinical Care Lead (LPN/RN)
Granddaughters Home Care
Calgary, AB
- Full-time
Position SummaryGranddaughters Home Care is seeking a Licensed Practical Nurse (LPN/RN) with advanced clinical experience and leadership capabilities to join our team as Clinical Care Lead.…
Added 1 hour ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 1 hour ago
OG
Vice President of Operations / Chief Operating Officer - Canada, GreyOwl
Onni Group of Companies
Vancouver, BC
- Full-time
GreyOwl is seeking a Vice President, Operations or COO for its Canadian operations to take overall leadership of the company’s day-to-day operations and help lead its next stage of growth.

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

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More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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