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Added 13 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 13 mins ago
TA
Human Resources Business Partner-FR
Top Aces
Dorval, QC
- Full-time
…meaningful ownership and the opportunity to improve the employee and manager experience through practical HR…
Added 13 mins ago
TB
Digital & eCommerce Specialist
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 13 mins ago
A
Spécialiste des services financiers/Finance Manager
AutoCanada
Mirabel, QC
- Other
3 à 5 ans d'expérience dans le secteur automobile
Added 13 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
You have previous team management experience in a retail environment;
Added 13 mins ago
LC
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Ajax, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
Experience in a parts department or customer service role; agriculture or heavy machinery experience preferred
Added 13 mins ago
TW
Cell Phone Advisor
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Kamloops, BC
- Full-time
Growth, the Right Way Every Sales Manager in our business started as an Advisor Structured training. Ongoing coaching. Real progression.
Added 13 mins ago
I
Customer Experience Manager
Indigo
Red Deer, AB
- $42,500 CAD / year
- Full-time
The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 13 mins ago
AX
Underwriting Manager, Middle Market Package
AXA XL
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 13 mins ago
A
Guest Attendant Casual, Retirement, AgeCare Elmira
AgeCare
Elmira, ON
- Part-time
Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Health and Wellness Manager.
Added 13 mins ago
A
F&I Manager - Courtesy Chrysler Dodge Jeep Ram
AutoCanada
Calgary, AB
- $100,000 to $150,000 CAD / year
- Other
The Automotive Finance Manager is responsible for overseeing the finance and insurance (F&I) department, managing vehicle sales financing, insurance products, and ensuring compliance with…
Added 13 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Hands-on experience with AKS upgrades, patch management, certificate management, and customer-facing technical troubleshooting.
Added 13 mins ago
1
Office Manager-Olympic Village Dental, Vancouver
123Dentist
Vancouver, BC
- $36 to $38 CAD / hour
- Full-time
The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create…
Added 13 mins ago
BT
Driver
Bumper to Bumper Canada
Sutton, ON
- Full-time
…in Sutton, ON. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts…
Added 13 mins ago
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Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
…passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable…
Added 13 mins ago
UO
Billing Analyst, Medical Clinic
University of Calgary
Calgary, AB
- Full-time
Minimum 4 years experience providing medical billing services
Added 13 mins ago
A
Pre-Owned Sales Manager - Guelph Hyundai
AutoCanada
Guelph, ON
- $100,000 to $140,000 CAD / year
- Other
Monitor performance metrics related to your team including sales and customer experience metrics
Added 13 mins ago
TG
Field Operations Manager (Downhole Completions)
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Calgary, AB
- Full-time
You are a proven, self-driven professional with extensive field operations experience ready to take on commercializing first-of-a-kind technologies in a fast-paced startup environment. You…
Added 13 mins ago
S
Produce - Supervisor Produce TF
Sobeys
Surrey, BC
- Full-time
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 13 mins ago
FT
Lead RMT (Registered Massage Therapist)
Forum Thermal
Calgary, AB
- Part-time
Supporting the General Manager in the leadership and daily operation of the RMT department.
Added 13 mins ago
NF
Front End Department Manager Full Time Day
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Vancouver, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 13 mins ago
EG
Assistant Controller (Ontario)
Emterra Group
Oakville, ON
- Full-time
Strong experience using accounting software (Business Central, RTA Fleet Management Software, Navusoft, or Materials Manager are assets).
Added 13 mins ago
HR
Beauty Advisor, Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 13 mins ago
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Baker (Full Time)
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- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

Apply About employer

More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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