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Added 11 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Reporting to the Manager, Cloud Operations, the successful candidate will be responsible for deploying, maintaining, supporting, and optimizing a mission-critical SaaS environment hosted on…
Added 11 mins ago
PR
Senior Supply Chain Analyst
Paramount Resources
Calgary, AB
- Full-time
…ourselves as one of Canada’s top performing exploration and production…
Added 11 mins ago
ES
Associate Development Manager - FC
EA SPORTS
Vancouver, BC
- Full-time
Reporting to the Development Director - FC, the Associate Development Manager enables efficient, predictable, and transparent delivery of content initiatives. You will own delivery…
Added 11 mins ago
WP
Maintenance Supervisor
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Report any deficiencies in systems, facilities, machinery, equipment and/or tools immediately to Production Manager and/or Plant Manager, as required.
Added 11 mins ago
TG
Field Operations Manager (Downhole Completions)
TerraFerno Geothermal Solutions
Calgary, AB
- Full-time
Our purpose is clear: to overcome the challenges of delivering economic geothermal energy production by delivering cutting-edge optimization, monitoring, and well integrity that ensure…
Added 11 mins ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
…les décisions. Vous moderniserez également nos méthodes de production de rapports, afin que l’équipe consacre moins de temps à la préparation des données et davantage à leur…
Added 11 mins ago
EG
Assistant Controller (Ontario)
Emterra Group
Oakville, ON
- Full-time
Create and maintain production and statistical databases/Excel reports.
Added 11 mins ago
S
Baker (Full Time)
Sobeys
Paris, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 11 mins ago
SC
BIM Modeller – Electrical
SYSTRA Canada
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
BIM Coordinator / BIM Manager / Electrical Lead Engineer
Added 11 mins ago
Production Manager
Groupe AGF / AGF Group
Calgary, AB
Minimum of 5 years of experience as a production manager in a manufacturing setting;
Added 11 mins ago
RS
Estimator and Project Manager
RWC Systems
Calgary, AB
- Full-time
RWC is growing in Alberta, and we’re looking for an Estimator / Project Manager who enjoys building relationships, winning work and seeing projects through to completion. Specializing in…
Added 11 mins ago
Donation Processing Administrator, University Relations
University of Saskatchewan
Saskatoon, SK
Perform administrative processes related to charitable gifts, including the production, distribution, maintenance, and correction of charitable tax receipts in accordance with CRA…
Added 11 mins ago
NF
Department Manager - Bistro (Food Services) - Contract - 12 months
Nature's Fare Markets
Kelowna, BC
- Contract
The Department Manager - Bistro oversees the daily operations of the Bistro department, ensuring that they run efficiently and smoothly. This dynamic role will lead the growth of this…
Added 26 mins ago
T
Community Manager - AntiSocial
Thinkingbox
Toronto, ON
- Full-time
…to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and…
Added 26 mins ago
BC
Head of Lighting
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
…taking responsibility for the safe, efficient, and precise production requirements of all assigned events, activities, and programs. Production Manager, Performing Arts will also assist…
Added 26 mins ago
SN
Manager, Facilities Management
Starlim North America
London, ON
- Full-time
We require a Manager, Facilities Management who will be accountable for the safe, reliable, compliant and cost-effective operation, maintenance, and continuous improvement for the company’s…
Added 26 mins ago
Graphic Designer
BGBx
ON
Reporting to the Studio Manager, this role partners with Creative, Project Management, Print Production, Account Services, Editorial, and other cross-functional teams to ensure deliverables…
Added 26 mins ago
W
Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
Our Experiential Operations, Production and Delivery team plays a pivotal role in the successful end-to-end delivery of our client accounts and events, owning client relationships, as well…
Added 41 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
Willing to obtain and maintain Structural Exterminator Licensing within the province with manager assistance
Added 41 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
Senior Account Manager, B2B Experiential Marketing & Account Leadership
Added 41 mins ago
TC
Liquid Plant Operator
Tiger Calcium Services Inc.
Slave Lake, AB
- Full-time
…labour, equipment monitoring, material handling, housekeeping and production support activities. This position reports to the Production Manager and is based at our Mitsue Industrial Site…
Added 41 mins ago
CG
Food Service Supervisor
Compass Group Canada
Baddeck, NS
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 41 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
Senior Account Manager, B2B Experiential Marketing & Account Leadership
Added 41 mins ago
BH
Specialist Engineer (Grid Telecom Operations)
BC Hydro
BC · Fraser Valley, BC
- Full-time
…telecom equipment and solutions in our lab prior to deploying to production sites. We provide centralized grid telecom support to field Technologist and other teams within BC…
Added 41 mins ago
CS
Cook (Casual Part Time)
Cogir Senior Living
Calgary, AB · Scenic Acres
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

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More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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