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Added 8 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
We are currently searching for a Distribution Coordinator reporting to the Manager, Forecasting & Replenishment. This vacancy is a 14-month, full-time contract opportunity. This role is…
Added 8 mins ago
AE
Supply Chain Analystics Specialist (Temporary Position)
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 8 mins ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
…in supporting our customers, service team, and overall parts operations. The successful candidate will assist with inventory management, shipping and receiving, achieving sales targets, and…
Added 8 mins ago
PR
Senior Supply Chain Analyst
Paramount Resources
Calgary, AB
- Full-time
Reporting to the Manager, Supply Chain, you’ll partner with Facilities Engineering, Construction, Operations, Maintenance, Finance, project teams, and external contractors to develop and…
Added 8 mins ago
BC
Construction Manager
Bantrel Co.
AB · Edmonton, AB
- Full-time
We are currently seeking a qualified Construction Manager to join our Construction team, based out of Edmonton. The Construction Manager will be responsible for planning, organizing,…
Added 8 mins ago
Production Manager
Groupe AGF / AGF Group
Calgary, AB
Oversee the daily operations across production, maintenance and logistics departments;
Added 8 mins ago
CS
Customs and Trade Specialist I
Columbia Sportswear Company
London, ON
- Full-time
…Ontario. Reporting to the Canada Customs and Trade Program Manager, the Customs and Trade Specialist I applies basic knowledge to support the Customs and Trade team with all import and…
Added 8 mins ago
ST
Dispatch Coordinator (Edmonton)
Steele's Transportation Group
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
…subcontractors, and carrier partners. Steele's is part of FMi Logistics Group, and our reputation for service is the thing we protect every…
Added 23 mins ago
VW
Academy Kit & Equipment Coordinator (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
Reporting to the Manager of Equipment Operations, the successful candidate will ensure that players and coaching staff have the appropriate kit and equipment available for training…
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 23 mins ago
FL
Inventory Coordinator
FMi Logistics Inc.
Calgary, AB
- Full-time
Founded in 1996 and headquartered in Calgary, FMi Logistics is a leading freight forwarding and logistics company serving businesses across Canada and worldwide.
Added 24 mins ago
O
Vehicle Inspection Specialist
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- Full-time
…experience as automotive apprentice or in a related automotive operations role. Reporting to the Operations Manager and accountable to the Vehicle Inspection Team Lead, the VIS is…
Added 24 mins ago
W
Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
Our Experiential Operations, Production and Delivery team plays a pivotal role in the successful end-to-end delivery of our client accounts and events, owning client relationships, as well…
Added 38 mins ago
WM
Route Driver CDL-B
Waste Management, Inc. (WM)
Dartmouth, NS
- Full-time
…route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or…
Added 38 mins ago
TA
QC - STOCK COORDINATOR – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Saint-Bruno-de-Montarville, QC
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 38 mins ago
SCM Category Manager, Pipeline Construction, Pacific Link
Trans Mountain
Calgary, AB
…values-driven individual to join our dynamic team as a SCM Category Manager, Pipeline Construction. In this role, you will lead strategic sourcing, contracting, and supplier relationship…
Added 38 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
Senior Account Manager, B2B Experiential Marketing & Account Leadership
Added 38 mins ago
TC
Liquid Plant Operator
Tiger Calcium Services Inc.
Slave Lake, AB
- Full-time
…support activities. This position reports to the Production Manager and is based at our Mitsue Industrial Site in Slave Lake,…
Added 38 mins ago
TU
Indigenous Student Development Coordinator
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Administration & Operations | School of Kinesiology | Faculty of Education
Added 38 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
Senior Account Manager, B2B Experiential Marketing & Account Leadership
Added 38 mins ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Hiring Manager: Director, National Sales Field
Added 39 mins ago
RS
Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business.…
Added 39 mins ago
CS
Customs and Trade Specialist I
Columbia Sportswear Company
London, ON
- Full-time
…Ontario. Reporting to the Canada Customs and Trade Program Manager, the Customs and Trade Specialist I applies basic knowledge to support the Customs and Trade team with all import and…
Added 39 mins ago
CG
General Help - Tim Hortons Victoria Hospital
Compass Group Canada
London, ON
- Full-time
Ensure store operations run smoothly and efficiently.
Added 39 mins ago
A
Chef d’équipe, Administration des avantages sociaux
Altis
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
…d’équipe, administration des avantages sociaux pour diriger ses opérations à Montréal dans le cadre d’une importante…

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

Apply About employer

More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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