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Added 5 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 5 mins ago
T
Engineer I
TD
Toronto, ON
- Full-time
About This Role: We are looking for a Cybersecurity engineer with admin level knowledge and experience working on enterprise Security Information and Event management (SIEM) tools. Although…
Added 5 mins ago
LC
Staff Data Engineer - Retail Media Platform
Loblaw Companies Limited
Toronto, ON
- Full-time
As a Staff Data Engineer on the Retail Media Platform team, you will lead the design and evolution of large-scale data platforms and backend systems supporting measurement, reporting,…
Added 5 mins ago
IT Engineer, Google Workspace
HelloFresh
Toronto, ON
Strong Collaboration: Ability to work effectively with cross-functional teams, including developers, product managers, and other IT personnel.
Added 20 mins ago
RV
Principal FPGA & Hardware Developer
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
System thinker: Connects FPGA logic, embedded software, PCB design, power, clocks, resets, SI/PI, thermals, manufacturing, and product behavior.
Added 34 mins ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL
Added 34 mins ago
MC
Network Engineer (35135)
Myticas Consulting
Ottawa, ON
- Full-time
The Network Service Engineer will work closely with Commercial, Product, Sales Engineering, Customers, Network Engineering, and external contractor teams to provide technical guidance on…
Added 34 mins ago
MC
Senior Mechanical PCB Engineering Consultant (35428)
Myticas Consulting
Ottawa, ON · Kanata, ON
- Contract
Seeking an experienced Mechanical Engineer to provide onsite engineering support for the development of advanced hardware platforms and optical communication products. The consultant will…
Added 34 mins ago
BP
Senior Java Developer
BNP Paribas
Montreal, QC
- Full-time
Prime Services Technology is seeking a Senior Java Engineer in Montreal to design and deliver reliable, scalable distributed systems. This is a hands-on senior individual contributor role…
Added 34 mins ago
FC
Principal Process Engineer - Power Projects
Fluor Corporation
Calgary, AB
- Full-time
The Principal Process Engineer – Power Projects provides process and thermal-cycle engineering leadership for gas-turbine-based simple-cycle, combined-cycle, and cogeneration projects,…
Added 34 mins ago
MC
Coherent Optical Systems Engineer (35886)
Myticas Consulting
Ottawa, ON · Kanata, ON
- Full-time
The candidate will have Coherent Optical Systems Engineer to contribute to the design, development, characterization, and optimization of advanced coherent optical transceivers based on…
Added 34 mins ago
Project Engineer – Capital Projects & Optimization
Wayfinder Corporation
Glenevis, AB
…for direct shipment to our customers. We take pride in our product and value our employees while providing a close-knit, local place to…
Added 34 mins ago
HA
Intern Bachelors Embedded Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
The successful candidate will join the Honeywell Aerospace SATCOM Software Development Team as an Embedded Engineer Intern. In this role, the primary responsibility will be to develop…
Added 34 mins ago
HA
Intern Bachelors Systems Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
The successful candidate will join the Honeywell Aerospace SATCOM System Integration and Test Team as a Systems Engineer Intern. In this role, the primary responsibility will be to…
Added 34 mins ago
HA
Intern Bachelors AI
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
…Software Development Team as an Artificial Intelligence (A.I.) Engineer Intern. In this role, the primary responsibility will be to Identify or assess, then implement A.I. pursuits that…
Added 49 mins ago
A
Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing, and our Product Business Technology team is growing with it. This is a unique opportunity to join the Product Business Technology department, where you will be part of…
Added 49 mins ago
Production Engineer, New Graduate Opportunity, (12-month contract)
Siemens
Concord, ON
Assist with product setup, SAP routing, and TC system configuration to ensure accurate product and manufacturing information.
Added 1 hour ago
Senior Geotechnical Applications Engineer
Mattr
AB · Edmonton, AB
As a Senior Geotechnical Applications Engineer with Xerxes, you will be a key technical resource supporting the application, installation, and field performance of underground storage tank…
Added 1 hour ago
E
Software Engineer
EraTree
Vancouver, BC
- Full-time
Build product features on large language models, from document extraction to research and drafting agents.
Added 1 hour ago
T
Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Ability to collaborate with Data Scientists, Data Engineers, Data Architects, Product Managers, and Business Stakeholders to translate business requirements into practical AI solutions.
Added 1 hour ago
RI
Frontend Software Engineer React, TypeScript & AI-Assisted Development
Rose International
Toronto, ON
- Full-time
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 1 hour ago
LG
Systems Integration Manager
Lotus Group
AB · Edmonton, AB
- Full-time
…and lead one direct report while working closely with Sales, Product Development, Engineering, and…
Added 1 hour ago
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Software Engineer
Mecka
Remote, Canada
- $165,000 to $200,000 CAD / year
- Full-time
- Remote
This is a builder seat for engineers with roughly 3–7 years of experience. Ideal backgrounds are SaaS product engineering and startup/scale-up environments where you scoped ruthlessly,…
Added 1 hour ago
Z
Software Developer 1
Zynga
Toronto, ON
- $73,900 to $109,360 CAD / year
Zynga is seeking a talented and motivated junior engineer to join the Ad Tech team. Your team will be delivering the technology that generates $300M ads revenue which is 20% of Zynga’s…
Added 1 hour ago
IT Support Engineer III
SHEIN
Canada
…a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on…

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

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More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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