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Added 15 mins ago
T
Senior Project Manager (Experiential Production)
THE·TEAM
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role is part of our Toronto team and is based at THE·TEAM’s full-service warehouse in Oakville, with an on-site requirement of five days per week.
Added 15 mins ago
TH
Overnight Freight Team Associate: Part Time - LANGFORD
The Home Depot
Victoria, BC
- Part-time
Warehouse environment that can be dusty and noisy.
Added 30 mins ago
DR
General Manager
DMC Recruitment Group
SK · Saskatchewan, Canada
- Full-time
On behalf of our client, a leader in garage door manufacturing and distribution, we are seeking a hands-on General Manager to lead a Saskatoon distribution center. This role will oversee…
Added 30 mins ago
KB
Boom Truck Driver, Class 3E
Kent Building Supplies
Sussex, NB
- Full-time
Prepare trucks for loading and assist warehouse staff as required
Added 45 mins ago
IR
Materials Management Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Clinical Team Manager, the Material Management Aide carries out the warehousing and distribution of materials to all areas of the Interlake- Eastern Regional…
Added 46 mins ago
W
(CAN) Overnight Associate
Walmart
Lethbridge, AB
- Full-time
An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket merchandise is…
Added 1 hour ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Warehouse environment that can be dusty and noisy
Added 1 hour ago
TH
Associé(e) aux caisses (Temps partiel)
The Home Depot
Laval, QC
- Part-time
Warehouse environment that can be dusty and noisy.
Added 1 hour ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
Warehouse environment that can be dusty and noisy.
Added 1 hour ago
PP
Production Supervisor
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Reporting to the Director of Operations Manager, responsible for directing and overseeing the production and operations of the Packaging Rooms and auxiliary processes. Ensures conformance…
Added 1 hour ago
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Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
…shipment delivery while working closely with drivers, customers, warehouse personnel and internal teams. The primary focus is to maintain service levels, ensure safety and compliance,…
Added 1 hour ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
Track sales performance and report progress to the Parts Manager
Added 1 hour ago
TW
Cell Phone Advisor
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Kamloops, BC
- Full-time
Growth, the Right Way Every Sales Manager in our business started as an Advisor Structured training. Ongoing coaching. Real progression.
Added 1 hour ago
ST
Dispatch Coordinator (Edmonton)
Steele's Transportation Group
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
Coordinate with the warehouse and dock on freight readiness and driver start times so the plan can actually be executed.
Added 1 hour ago
VI
Manager, Yardi and Financial Systems
Vital Infrastructure Property Trust
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Manager will be part of the Financial Systems team within Corporate Finance, reporting to the Director, Financial Systems and Data. Financial Systems is responsible for the business…
Added 1 hour ago
FL
Inventory Coordinator
FMi Logistics Inc.
Calgary, AB
- Full-time
Support the supervisor or manager with day-to-day workflow coordination and special projects, working closely with customer service and warehouse teams.
Added 1 hour ago
W
Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
This role is part of our Toronto team and is based at THE·TEAM’s full-service warehouse in Oakville, with an on-site requirement of five days per week.
Added 1 hour ago
TH
Head Cashier: Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Warehouse environment that can be dusty and noisy.
Added 1 hour ago
TH
Flooring Sales Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Warehouse environment that can be dusty and noisy
Added 1 hour ago
TH
Tool Rental Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Warehouse environment that can be dusty and noisy
Added 1 hour ago
TH
Seasonal Recovery Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Warehouse environment that can be dusty and noisy
Added 1 hour ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot
Victoria, BC
- Full-time
Warehouse environment that can be dusty and noisy.
Added 1 hour ago
TH
Plumbing & Electrical Sales Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Warehouse environment that can be dusty and noisy
Added 1 hour ago
CS
Merritt - Part-time Merchandiser
CONA Services
Merritt, BC
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
CS
Merritt - Part-time Merchandiser
CONA Services
Merritt, BC
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…

SHEIN

IT Support Engineer III

Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

Job Title

IT Support Engineer III

Location

Canada

Job Type

Regular

About SHEIN

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering value-for-money SHEIN branded apparel, as well as products from a global network of vendors, to our customers around the world, delivering on our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business strategy and unlock market access, offering a tailored suite of direct-to-consumer (DTC) services, from product fulfilment to on-demand production services, as well as SHEIN's established global sales platform, so they can focus on making their creativity available to the world. SHEIN continues to promote our industry-leading, on-demand methodology for a smarter, future-ready industry.

About the Position

Position Overview

SHEIN Overseas IT is committed to enabling SHEIN’s rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.

We are seeking a passionate and experienced Enterprise IT Engineer III to lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN’s rapid employee and business growth across global markets, including the Americas, Europe, and APAC.

This position reports to the IT Manager, Warehouse.

Primary Responsibilities

Technical Support & Operations
- Provide Level 1/2 support for desktops, laptops, Zebra printers, Android/iOS devices, and other endpoints.
- Guide and support associates in day-to-day operational processes, especially around shipping and logistics tools.
- Resolve workstation and software issues, including installation, upgrade, and maintenance of systems.
- Document troubleshooting procedures and provide knowledge materials for end-users.
- Participate in an on-call rotation, which may include occasional weekend shifts.
Infrastructure & Network Management
- Design, implement, and maintain secure, scalable IT infrastructure systems.
- Deploy and manage physical, virtual, and cloud server environments.
- Configure and troubleshoot LAN/WAN, VPNs, switches, routers, firewalls, and wireless access points.
- Collaborate with other IT teams to install and resolve infrastructure and system-related requirements.
Server, Cloud & Automation
- Manage Windows and Linux servers along with AWS, Azure, or Google Cloud environments.
- Perform patch management and system updates across environments.
- Use scripting languages (e.g., PowerShell, Python) to automate repetitive tasks and enhance efficiency.
Backup, Recovery & Security
- Develop, test, and maintain backup and disaster recovery procedures.
- Ensure adherence to corporate security policies and implement network protection protocols.
- Conduct regular system audits, vulnerability assessments, and monitor system health via tools (e.g., Zabbix, Nagios).
Maintain awareness of new and emerging technologies that create strategic and tactical studio advantages.
Assist multiple concurrent complex IT projects, and establish collaboration ecologies with internal and external studio customers as directed by senior leadership.

Who we are looking for

Highly self-motivated, energetic, and proactive, with a strong passion for ideas and technology, and an insatiable curiosity to stay ahead of industry trends.
Decisive and results-driven, consistently maintaining a positive and optimistic attitude when faced with challenges.
Proven track record of successfully delivering projects, demonstrating a deep understanding of customer needs, technology solutions, quality standards, time-to-market, and budget management.
Extensive experience with Agile methodologies, from strategic roadmap planning to effective delivery and execution.
Strong communicator with excellent coordination, organizational, and interpersonal skills, adept at fostering team collaboration.
Exceptional critical thinking, analytical, and problem-solving capabilities, with a knack for quickly identifying solutions to complex issues.
Demonstrated success in working effectively with diverse, globally distributed teams, ensuring seamless collaboration and project success.

Qualifications

Bachelor’s Degree in Computer Science, MS preferred.
Minimum 4+ years of professional experience in IT Support & Operation Frameworks, including ITIL Frameworks, IT Service Lifecycle Management(Incident, Problem, Change, and Service Level Management, etc.), and IT Infrastructures, including Physical, Virtual, and Cloud-based Infrastructure.
Excellent knowledge and expertise in Agile/Scrum project management methodologies, resource management, and change management practices.
Demonstrated ability to thrive under pressure, delivering solutions to diverse and evolving needs.
Fluent in written and spoken English.

Salary Range

6100~6300CAD

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.

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More about this job

Responsibilities

The IT Support Engineer III will manage complex IT foundation services, including infrastructure build-out, hardware support, and system maintenance. This role also involves leading technology-driven initiatives and ensuring seamless IT operations across global business locations.

Requirements

Candidates must hold a Bachelor's degree in Computer Science and possess at least 4 years of professional experience in IT support and infrastructure management. Proficiency in Agile methodologies and experience with cloud environments and scripting languages are essential for this position.

Skills

IT Support
Infrastructure Management
Network Administration
Cloud Computing
Server Management
Agile Methodologies
Project Management
Scripting
PowerShell
Python
System Audits
Disaster Recovery
ITIL Framework
Hardware Troubleshooting
Security Protocols

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Cloud
AWS
Azure
Google Cloud
Windows Server
Linux
PowerShell
Python
Agile
Scrum
ITIL
LAN/WAN
VPN
Firewall
Zabbix
Nagios
Disaster Recovery
System Administration
Hardware Support
Logistics
Project Management
Change Management
Vulnerability Assessment

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