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Added 2 mins ago
Senior Operations Coordinator, Regional Communities
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Senior Operations Coordinator, Regional Communities serves as the operational hub for Federation's team of Community Connectors working throughout British Columbia. Acting as the…
Added 2 mins ago
Coordonnateur de projet - Project Coordinator
Dexterra Group
QC · Courcelette, QC
Full-time
The Project Coordinator is responsible for assisting with the management of Work Requests. Reporting to the Manager, the Project Coordinator will assist with day-to-day operations,…
Added 2 mins ago
construction schedule coordinator
PipeFlo Contracting Corp
Hamilton, ON
Full-time
Added 2 mins ago
Lead Contracts Attorney / Staff Attorney 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Added 2 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The primary contact for customers. Communicates with staff from different departments, such as project engineers, warehouse, and logistics, to ensure the status of orders and resolve any…
Added 2 mins ago
General Counsel 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Demonstrated critical thinking, problem-solving, organizational and project management skills supporting sound decision-making and legal advising.
Added 2 mins ago
Supervising Sound Editor
Cuenion
Toronto, ON
Contract
…pairing original composition with sound design that gives each project its own sonic identity. Our network includes Emmy and CSA-winning audio professionals and composers whose work spans…
Added 2 mins ago
Music Mixer
Cuenion
Toronto, ON
Contract
…pairing original composition with sound design that gives each project its own sonic identity. Our network includes Emmy and CSA-winning audio professionals and composers whose work spans…
Added 15 mins ago
State Program 5310 Coordinator - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
This position serves as the state program coordinator for the state’s 5310 program, a series of federal public transit grants serving seniors and people with disabilities. It provides…
Added 17 mins ago
Administrative Coordinator, Faculty of Graduate Studies
University of Calgary
Calgary, AB
Full-time
The Faculty of Graduate Studies is currently seeking a Full-time Regular Administrative Coordinator.
Added 17 mins ago
Project Coordinator
MasTec Purnell Canada
Edson, AB
Temporary
MasTec Purnell Canada is currently recruiting for a Project Coordinator to join its Industrial Division in support of a compressor station project, near Edson, Alberta. This is a full-time,…
Added 17 mins ago
Subcontracts administrator
Pomerleau
Saint-Georges, QC · St-Georges, QC
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 17 mins ago
Program Coordinator Technology Services - Committee & Council
City of Toronto
Toronto, ON
Temporary
Reporting to the Manager, Office of the Chief Technology Officer, the Program Coordinator, Technology Services – Committee & Council will support high-impact programs focused on Committee…
Added 17 mins ago
CRM Campaign Coordinator
Shell
Calgary, AB
Full-time
Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy.…
Added 17 mins ago
Sales Coordinator (consumer products)
Talent Advantage
Toronto, ON · North York, ON
$55,000 to $65,000 CAD / year
Full-time
Job Title: Sales Coordinator & Product Development Support
Added 17 mins ago
Programmer, Aquatics
City of Brampton
Brampton, ON
Full-time
Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service…
Added 17 mins ago
Subcontracts administrator
Pomerleau
Ottawa, ON
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 17 mins ago
Media Coordinator
Kent Building Supplies
Saint John, NB
Full-time
The Media Coordinator plays an important role in bringing KENT's marketing campaigns to life across Atlantic Canada. Working closely with internal stakeholders, creative teams, and external…
Added 17 mins ago
Subcontracts administrator
Pomerleau
Montreal, QC
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 18 mins ago
Assistant Utility Site Superintendent
Trillium Rail Partners
Mississauga, ON
Full-time
…design, construction, integration, and commissioning of key project…
Added 33 mins ago
Marketing Coordinator
The CUS
Vancouver, BC
Part-time
Enhanced project management skills through involvement in planning and executing the graduation night.
Added 33 mins ago
Senior Advisor, Credit Cards, Performance and Portfolio Management
Desjardins
Toronto, ON · Montreal, QC
Full-time
Serve as project coordinator to drive closure of variances identified through KPI reviews and follow through of activities to improve performance
Added 33 mins ago
Coordonnateur(trice) marketing bilingue / Bilingual Marketing Coordinator
Cineplex
Montreal, QC · CPX Latin Quarter
Full-time
The Location Based Entertainment (LBE) team is seeking a Marketing Coordinator based in Montreal to lead and assist in marketing efforts for The Rec Room and Playdium brands. In this role,…
Added 47 mins ago
Sales Coordinator
Sprouse Fire & Safety
Calgary, AB
$40,000 to $44,000 CAD / year
Full-time
…Sprouse Fire & Safety, is growing and searching for a Sales Coordinator to support our sales and account management for our Calgary…
Added 47 mins ago
CRM Campaign Coordinator
Shell
Toronto, ON
Full-time
Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy.…

Shell

CRM Campaign Coordinator

Toronto, ON, Canada

Pay: The base salary range for this position is $82,000 - $ 120,000 per year.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

What’s the role?

Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy. This position ensures that CRM campaigns are delivered on time, with clarity, accuracy, and consistency, while aligning with strategic objectives to enhance customer engagement and loyalty.

Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a seamless and engaging customer experience. The ideal candidate is organized, detail-oriented, and thrives in managing multiple tasks and timelines in a dynamic environment.

Shell Mobility is one of the world's largest customer-facing businesses, serving more than 32 million customers every day across 46,000 locations in over 80 countries. As we continue to grow and evolve through the energy transition, we are transforming how we engage customers through loyalty, digital experiences, personalization, data, and AI-driven marketing. This role offers a unique opportunity to shape the future of customer engagement for one of the world's most recognized brands, driving innovative CRM and loyalty strategies that influence millions of customer interactions and deliver meaningful business growth.

What You’ll Be Doing

Execute CRM and Digital Engagement strategy through campaign delivery across owned channels (email, app, SMS, push notifications)
Manage campaign briefs to ensure clarity, consistency, and alignment with objectives and messaging standards
Work with legal to make sure campaign terms and conditions are accurate and compliant with relevant regulations
Manage customer journeys to provide a seamless and engaging experience across touchpoints
Work with SMEs (Subject Matter Experts) and Product Owners to ensure messaging is accurate, relevant, and consistent
Coordinate campaign timelines, asset delivery, and approvals to ensure on-time execution
Conduct quality assurance checks on campaign content, targeting, and technical functionality
Maintain and update campaign calendars and documentation to track progress and performance
Support with post-campaign reporting, metrics, and supporting continuous improvement efforts
Support A/B testing and the implementation of enhancements based on performance data

What You Bring

The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor’s degree
At least 3 or more years of experience in CRM
Understanding of CRM best practices and customer lifecycle marketing
Familiarity with Braze CRM platforms and tools is preferred
A good overall understanding of the Mobility & Convenience business is an advantage

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What We Offer

The base salary range for this position is $82,000 - $ 120,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
Shale gas and liquids assets in Alberta and British Columbia
A network of 1,400 retail stations across Canada
The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
The Sarnia Manufacturing Centre refinery in Ontario
Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
12 Shell-owned distribution terminals, three of which have marine operations
Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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More about this job

Responsibilities

The CRM Campaign Coordinator will execute digital engagement strategies by managing campaign briefs and coordinating execution across multiple channels. They will also conduct quality assurance checks and analyze performance data to support continuous improvement of customer journeys.

Requirements

Candidates must have a bachelor's degree and at least three years of experience in CRM, with a strong understanding of customer lifecycle marketing. Legal authorization to work in Canada on a full-time basis is mandatory.

Skills

CRM
Digital engagement
Campaign management
Customer lifecycle marketing
Braze
Quality assurance
Data analysis
A/B testing
Project coordination
Marketing strategy
Customer experience
Communication
Attention to detail

Benefits

Flexible working hours
Remote/mobile working
Performance-related salary increase
Paid parental leave
Training and development programs

Visa sponsorship

Not detected in the job text

Keywords

CRM
Campaign Coordinator
Digital Engagement
Braze
Customer Loyalty
Marketing
Email Marketing
SMS Marketing
Push Notifications
Customer Journey
Quality Assurance
A/B Testing
Data Analysis
Mobility
Energy Transition
Project Management
Compliance
Reporting
Performance Metrics
Strategy Execution

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