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Added 2 mins ago
Strategic Initiatives Manager
United Way British Columbia
Nanaimo, BC
$92,510.6 to $96,369 CAD / year
Full-time
You are a collaborative and strategic leader with strong relationship-building skills and a commitment to community impact. You bring sound judgment, humility, and accountability, and are…
Added 2 mins ago
Strategic Initiatives Manager
United Way British Columbia
Burnaby, BC
$92,510.6 to $96,369 CAD / year
Full-time
You are a collaborative and strategic leader with strong relationship-building skills and a commitment to community impact. You bring sound judgment, humility, and accountability, and are…
Added 2 mins ago
Development & Community Engagement Coordinator
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
Full-time
This role reports to the Executive Director and works alongside the Manager, Executive Administration and Operations for shared front-desk coverage, and alongside the Program Development &…
Added 2 mins ago
Strategic Initiatives Manager
United Way British Columbia
Victoria, BC
$92,510.6 to $96,369 CAD / year
Full-time
You are a collaborative and strategic leader with strong relationship-building skills and a commitment to community impact. You bring sound judgment, humility, and accountability, and are…
Added 2 mins ago
Investigative Auditor - Medicaid Fraud Division
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Saint-Paul, NB · St.-Paul, NB
Full-time
…by providing benefits, support resources, and training and development…
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Business Development & Marketing Manager
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Ottawa, ON
Full-time
Client Development and Relationship Management:
Added 2 mins ago
Sales Arborist & General Manager
The Real Tree Masters Inc.
Milton, ON
Full-time
Sales Arborist & General Manager - Tree Services companyLocation: Milton (Base of operations) / Mississauga, ON | GTA & Halton Region (Service areas)
Added 2 mins ago
Regional Sourcing Manager (Electronics Lane)
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Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 2 mins ago
Inside Sales Representative
Peninsula Canada
Toronto, ON
$70,000 to $90,000 CAD / year
Full-time
…to promote Peninsula’s services, and work with your Business Development Manager to generate new business deals &…
Added 2 mins ago
Planner - Development Services
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Nisku, AB
Temporary
Leduc County is looking for an experienced and highly motivated Planner – Development Services to join our team. Reporting to the Manager – Development Services, this exciting opportunity…
Added 2 mins ago
General Counsel 2
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Saint-Paul, NB · St.-Paul, NB
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Bargaining Unit/Union: 220 - Manager/Unrepresented
Added 2 mins ago
Sales Manager
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The Sales Manager leads sales growth and business development in the Vancouver region. This role oversees regional sales strategies, monitors forecasts, and implements market initiatives to…
Added 3 mins ago
Account Consultant (Sales & Marketing) - Kitchener
OSL Direct Services
Kitchener, ON
Other
Ongoing coaching, learning, and development opportunities
Added 3 mins ago
Account Consultant (Sales & Marketing) - Guelph
OSL Direct Services
Guelph, ON
Other
Ongoing coaching, learning, and development opportunities
Added 3 mins ago
Virtual Community of Care Coordinator
University Health Network
Toronto, ON
Contract
Reports To: Academic Program Manager, Centre for Community Health Education
Added 3 mins ago
Health Solutions Consultant - Vaughan/Richmond Hill/Markham/Oshawa/Pickering (407 Corridor)
Mundipharma
ON
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Reporting to the District Manager, the Health Solutions Consultant interacts directly with Healthcare Professionals (primary care, specialty care and other health care professionals as…
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Business Development Manager ( Lower Mainland - North Shore - Whistler)
Caesarstone
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Business Development Manager - Lower Mainland - North Shore - Whistler
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Metro District Engineer - Transportation Assistant Division Director
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Saint-Paul, NB · St.-Paul, NB
Full-time
…by providing benefits, support resources, and training and development…
Added 15 mins ago
Account Manager - Brand & Marketing
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Saskatoon, SK
Full-time
We’re looking for an Account Manager who can build strong client relationships, understand our clients’ businesses, and help turn their goals and challenges into opportunities for great…
Added 17 mins ago
Project Manager (PMO) / Gestionnaire de projets (PMO)
Systemex Automation
Laval, QC
Full-time
Systemex Automation is looking for an experienced Project Manager to join our Project Management Office (PMO) and lead the successful delivery of large-scale automation and robotics…
Added 17 mins ago
Business Development Manager, Western Canada
Globe 24-7
BC · British Columbia, Canada
$100,000 to $120,000 CAD / year
Full-time
Globe 24-7 is currently working with an innovative mining drilling consumables supplier for a Business Development Manager. This opportunity is focused on Western Canada and will lead…
Added 17 mins ago
Senior Marketing Manager
SPECTRAFORCE
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$55.2 CAD / hour
Contract
Job Title: Senior Marketing Manager, Acquisition – Digital Investing
Added 17 mins ago
CRM Campaign Coordinator
Shell
Calgary, AB
Full-time
Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy.…
Added 17 mins ago
Account manager- FR
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Full-time
GardaWorld is looking for an Account manager to join our Protective Services team. This is an exciting opportunity to make a meaningful impact by driving operational excellence while…
Added 17 mins ago
Personal Relationship Manager - Listowel
Libro Credit Union
Listowel, ON
Full-time
Join Libro Credit Union as a Personal Relationship Manager in our Listowel Branch

Shell

CRM Campaign Coordinator

Toronto, ON, Canada

Pay: The base salary range for this position is $82,000 - $ 120,000 per year.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

What’s the role?

Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy. This position ensures that CRM campaigns are delivered on time, with clarity, accuracy, and consistency, while aligning with strategic objectives to enhance customer engagement and loyalty.

Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a seamless and engaging customer experience. The ideal candidate is organized, detail-oriented, and thrives in managing multiple tasks and timelines in a dynamic environment.

Shell Mobility is one of the world's largest customer-facing businesses, serving more than 32 million customers every day across 46,000 locations in over 80 countries. As we continue to grow and evolve through the energy transition, we are transforming how we engage customers through loyalty, digital experiences, personalization, data, and AI-driven marketing. This role offers a unique opportunity to shape the future of customer engagement for one of the world's most recognized brands, driving innovative CRM and loyalty strategies that influence millions of customer interactions and deliver meaningful business growth.

What You’ll Be Doing

Execute CRM and Digital Engagement strategy through campaign delivery across owned channels (email, app, SMS, push notifications)
Manage campaign briefs to ensure clarity, consistency, and alignment with objectives and messaging standards
Work with legal to make sure campaign terms and conditions are accurate and compliant with relevant regulations
Manage customer journeys to provide a seamless and engaging experience across touchpoints
Work with SMEs (Subject Matter Experts) and Product Owners to ensure messaging is accurate, relevant, and consistent
Coordinate campaign timelines, asset delivery, and approvals to ensure on-time execution
Conduct quality assurance checks on campaign content, targeting, and technical functionality
Maintain and update campaign calendars and documentation to track progress and performance
Support with post-campaign reporting, metrics, and supporting continuous improvement efforts
Support A/B testing and the implementation of enhancements based on performance data

What You Bring

The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor’s degree
At least 3 or more years of experience in CRM
Understanding of CRM best practices and customer lifecycle marketing
Familiarity with Braze CRM platforms and tools is preferred
A good overall understanding of the Mobility & Convenience business is an advantage

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What We Offer

The base salary range for this position is $82,000 - $ 120,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
Shale gas and liquids assets in Alberta and British Columbia
A network of 1,400 retail stations across Canada
The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
The Sarnia Manufacturing Centre refinery in Ontario
Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
12 Shell-owned distribution terminals, three of which have marine operations
Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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More about this job

Responsibilities

The CRM Campaign Coordinator will execute digital engagement strategies by managing campaign briefs and coordinating execution across multiple channels. They will also conduct quality assurance checks and analyze performance data to support continuous improvement of customer journeys.

Requirements

Candidates must have a bachelor's degree and at least three years of experience in CRM, with a strong understanding of customer lifecycle marketing. Legal authorization to work in Canada on a full-time basis is mandatory.

Skills

CRM
Digital engagement
Campaign management
Customer lifecycle marketing
Braze
Quality assurance
Data analysis
A/B testing
Project coordination
Marketing strategy
Customer experience
Communication
Attention to detail

Benefits

Flexible working hours
Remote/mobile working
Performance-related salary increase
Paid parental leave
Training and development programs

Visa sponsorship

Not detected in the job text

Keywords

CRM
Campaign Coordinator
Digital Engagement
Braze
Customer Loyalty
Marketing
Email Marketing
SMS Marketing
Push Notifications
Customer Journey
Quality Assurance
A/B Testing
Data Analysis
Mobility
Energy Transition
Project Management
Compliance
Reporting
Performance Metrics
Strategy Execution

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