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Added 1 min ago
Procurement Coordinator
Giesecke+Devrient
Markham, ON
…participation in sourcing initiatives to ensure seamless business operations. This role collaborates closely with Facilities, Operations, Security, IT, Finance, and other internal…
Added 1 min ago
Fixed-Term Pharmacist (On-Site) - Calgary, AB
Sentrex Health Solutions
Calgary, AB
Full-time
…Pharmacist is expected to participate in all aspects of Pharmacy Operations required of a team player. All roles at Sentrex will be cross trained and you may be required to help out in…
Added 1 min ago
Community Business Manager
Atria Retirement Canada - Amber Meadow
Winnipeg, MB · MB-Winnipeg
Full-time
…and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality…
Added 1 min ago
Account Manager
Univar Solutions
Guelph, ON
As an Account Manager at Univar Solutions, you will be responsible for all existing accounts within your territory (Southwest Ontario) and be tasked with leading initiatives that drive…
Added 1 min ago
Overhead Crane Technician / Industrial Electrician
Konecranes
Burlington, ON
$39 to $57 CAD / hour
Full-time
…and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or…
Added 1 min ago
Assistant Service Manager
Farm Boy Inc.
Kingston, ON
From $20.5 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 1 min ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
Vehicle Service Agent (Calgary International Airport)
SIXT
Calgary, AB
Full-time
…locations, and other job-related activities outlined by your Branch Manager. In this role you will be required to work outdoors in all weather conditions. Benefit from great development…
Added 1 min ago
Indigenous Outreach Specialist
CMHA Durham
Oshawa, ON
Full-time
Report client safety incidents and suggested improvements to manager or delegate.
Added 1 min ago
Project Manager - Pharma
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across…
Added 1 min ago
COMBO - Seasonal Sales Associate - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 min ago
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 1 min ago
Talent Acquisition Coordinator
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Contract
…you will gain direct exposure to talent acquisition and HR operations in a growing global retail brand - supporting candidates and employees, from job posting and offer creation to work…
Added 14 mins ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Reporting to the Manager of Pharmacy, pharmacists are responsible for providing pharmaceutical care within a multidisciplinary team. These duties include pharmacotherapy monitoring and…
Added 14 mins ago
Junior Analyst - Real Estate Asset Management
Equiton
Burlington, ON
Full-time
…Finance and Asset Management team, reporting directly to the Manager of Investment Finance, with dotted line support to the Asset Manager. The role provides analytical and reporting support…
Added 14 mins ago
Product Manager, Cargo Healthcare Solutions
Base Career
Toronto, ON
Full-time
Acting as the organization’s healthcare logistics subject matter expert, the Product Manager partners with Sales, Operations, Customer Service, Marketing, Revenue Management, and external…
Added 14 mins ago
Chefs des opérations (Quart de soir/nuit)
RONA
Boucherville, QC
Full-time
Ensure that daily operations are carried out successfully according to the quality and productivity standards set by the Distribution Center Manager
Added 14 mins ago
Technical Training & Development Manager – Aviation
SR Staffing
Montreal, QC
$75,000 to $150,000 CAD / year
Full-time
…ownership, leasing, and maintenance, supporting airlines and MRO operations with cost-efficient, flexible…
Added 14 mins ago
Program Manager
Institute for Canadian Citizenship / Institut pour la citoyenneté canadienne (ICC)
Toronto, ON · Greater Toronto Area, Canada
$82,000 to $92,500 CAD / year
Full-time
The Institute for Canadian Citizenship (ICC) is seeking a highly organized and proactive Program Manager to lead three related areas of work: our partnerships with immigrant settlement…
Added 14 mins ago
Department manager
RONA
Grand-Mère, QC
Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 14 mins ago
HR Coordinator
Aston Carter
Waterloo, ON
Contract
Main responsibilities: HR operations, processing manager changes, drafting employment verification letters, managing the "ask HR" inbox, and providing general guidance on HR policies to…
Added 14 mins ago
Business Area Manager - Industrial
Mettler-Toledo International, Inc
Mississauga, ON
Full-time
Mettler Toledo is seeking to hire a Business Area Manager for its Industrial division. As a BAM, you will report directly to the General Manager of Mettler Toledo Canada, based in…
Added 14 mins ago
Campus Talent Partner
SOTI
Mississauga, ON
Full-time
Reporting to the Senior Manager, Talent Partners, the Talent Partner, Campus will attract, engage, and hire top talent from universities and colleges across Canada and globally. In this…
Added 14 mins ago
310T licensed mechanic
COREAQUA
Toronto, ON · North York, ON
$38 to $45 CAD / hour
Full-time
This role reports to the Fleet Maintenance Manager and is responsible for achieving and maintaining required certifications. The Mechanic work as part of the maintenance team who ensures…
Added 14 mins ago
Overhead Crane Technician / Industrial Electrician
Konecranes
Burlington, ON
$39 to $57 CAD / hour
Full-time
…and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or…

Shell

CRM Campaign Coordinator

Calgary, AB, Canada

Pay: The base salary range for this position is $82,000 - $ 120,000 per year.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

What’s the role?

Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy. This position ensures that CRM campaigns are delivered on time, with clarity, accuracy, and consistency, while aligning with strategic objectives to enhance customer engagement and loyalty.

Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a seamless and engaging customer experience. The ideal candidate is organized, detail-oriented, and thrives in managing multiple tasks and timelines in a dynamic environment.

Shell Mobility is one of the world's largest customer-facing businesses, serving more than 32 million customers every day across 46,000 locations in over 80 countries. As we continue to grow and evolve through the energy transition, we are transforming how we engage customers through loyalty, digital experiences, personalization, data, and AI-driven marketing. This role offers a unique opportunity to shape the future of customer engagement for one of the world's most recognized brands, driving innovative CRM and loyalty strategies that influence millions of customer interactions and deliver meaningful business growth.

What You’ll Be Doing

Execute CRM and Digital Engagement strategy through campaign delivery across owned channels (email, app, SMS, push notifications)
Manage campaign briefs to ensure clarity, consistency, and alignment with objectives and messaging standards
Work with legal to make sure campaign terms and conditions are accurate and compliant with relevant regulations
Manage customer journeys to provide a seamless and engaging experience across touchpoints
Work with SMEs (Subject Matter Experts) and Product Owners to ensure messaging is accurate, relevant, and consistent
Coordinate campaign timelines, asset delivery, and approvals to ensure on-time execution
Conduct quality assurance checks on campaign content, targeting, and technical functionality
Maintain and update campaign calendars and documentation to track progress and performance
Support with post-campaign reporting, metrics, and supporting continuous improvement efforts
Support A/B testing and the implementation of enhancements based on performance data

What You Bring

The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor’s degree
At least 3 or more years of experience in CRM
Understanding of CRM best practices and customer lifecycle marketing
Familiarity with Braze CRM platforms and tools is preferred
A good overall understanding of the Mobility & Convenience business is an advantage

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What We Offer

The base salary range for this position is $82,000 - $ 120,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
Shale gas and liquids assets in Alberta and British Columbia
A network of 1,400 retail stations across Canada
The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
The Sarnia Manufacturing Centre refinery in Ontario
Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
12 Shell-owned distribution terminals, three of which have marine operations
Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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More about this job

Responsibilities

The CRM Campaign Coordinator will execute digital engagement strategies by managing campaign briefs and coordinating execution across multiple channels. They will also conduct quality assurance checks and analyze performance data to support continuous improvement of customer journeys.

Requirements

Candidates must have a bachelor's degree and at least 3 years of experience in CRM, with a strong understanding of customer lifecycle marketing. Legal authorization to work in Canada on a full-time basis is mandatory.

Skills

CRM
Digital engagement
Campaign management
Customer lifecycle marketing
Braze
Data analysis
A/B testing
Quality assurance
Project coordination
Marketing strategy
Customer experience
Communication
Detail-oriented
Strategic planning

Benefits

Flexible working hours
Remote/mobile working
Performance-related salary increase
Paid parental leave
Training and development programs

Visa sponsorship

Not detected in the job text

Keywords

CRM
Campaign Coordinator
Digital Engagement
Braze
Customer Loyalty
Marketing Strategy
Customer Lifecycle
Email Marketing
SMS Marketing
Push Notifications
A/B Testing
Quality Assurance
Data-driven Marketing
Mobility
Energy Transition
Campaign Briefs
Customer Experience
Performance Reporting
Compliance
Product Owners

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