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Added 12 mins ago
Project Coordinator COOP - Summer 2026 - 12 -18 Month Term
Modern Niagara
AB · Calgary, AB
Full-time
The project coordinator coop opportunity is for motivated, multi-faceted technically inclined students who enjoys working on a wide variety of tasks, are quick to learn, and keen to make a…
Added 13 mins ago
People & Payroll Coordinator
SLR Consulting
Guelph, ON
Full-time
…to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of their most complex challenges around…
Added 26 mins ago
SALES & MARKETING - COMMERCIAL SALES COORDINATOR (REVENUE OPERATIONS)
Poly-Nova Technologies
Guelph, ON
The Commercial Sales Coordinator provides critical commercial and administrative support to the Sales and Marketing team, with a primary focus on managing the RFQ-to-quote process and…
Added 27 mins ago
Project Coordinator - HVAC Projects
Raven Supply
Richmond, BC
Full-time
…is proudly female and Indigenous owned. Raven operates as a technical partner, not a transactional supplier, providing low-carbon heating solutions for commercial and industrial projects…
Added 27 mins ago
Social Media Manager
The Justin Havre Real Estate Team | eXp Realty
Calgary, AB
Full-time
…of our brand online. As our Content Creator & Social Media Coordinator, you won’t just be "posting to the grid" - you’ll be building a community. You will own our social presence, turning…
Added 57 mins ago
Sr. Group Benefits Coordinator
PROLINK
Toronto, ON
Full-time
As a Sr. Group Benefits Coordinator, you will provide sales and administrative support to PROLINK’s Life and Benefits Department.
Added 57 mins ago
Executive Coordinator
Government of Saskatchewan
Prince Albert, SK
Full-time
…motivated administrative professional for the position of Executive Coordinator. Working in a complex environment that requires multi-tasking, confidentiality, and juggling shifting…
Added 57 mins ago
Project Coordinator
EBC Inc.
Abbotsford, BC
Full-time
Reporting to the Project Manager the responsibilities of the Project Coordinator include:
Added 59 mins ago
Project Coordinator
Stantec
Yellowknife, NT
Full-time
Stantec is currently seeking a Project Coordinator who is excited to build a career in project management while supporting major infrastructure projects across the North. In this role, you…
Added 1 hour ago
Proposal Coordinator
CDC Construction Ltd.
Vancouver, BC
Full-time
The Proposal Coordinator also supports the marketing function at CDC, which includes:
Added 1 hour ago
Translation Services Coordinator
Public Health Ontario
Toronto, ON
Full-time
Added 1 hour ago
Information Technology Coordinator
Matrix
Osoyoos, BC
We are looking for a hands-on Information Technology Coordinator to become our primary internal technology resource. This role is ideal for someone who enjoys solving problems, improving…
Added 1 hour ago
Registered Nurse, Cardiac Services - Interventional Cardiology - Cardiac Cath Lab - Royal Columbian Hospital
Fraser Health
New Westminster, BC
Part-time
…including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of…
Added 1 hour ago
IT Financial Analyst
Georgian College
ON
…calendars, and true-up requirements, in collaboration with technical service…
Added 1 hour ago
Dialogue Editor/ADR Engineer
Cuenion
Toronto, ON
Contract
Work with the ADR recordist and Post-Production Coordinator to plan sessions
Added 1 hour ago
Lead, Events, Arts, Culture & Heritage Services
City of Leduc
Prince George, BC · Civic Centre
Full-time
Provide leadership for the City's Signature Event series and support the Events Coordinator in planning, implementing and advising on corporate and community events.
Added 2 hours ago
Lead Contracts Attorney / Staff Attorney 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Develop and oversee training to support technical expertise within DCYF administrations and divisions that originate contracts.
Added 2 hours ago
Spare Parts Coordinator
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Bolton, ON
Full-time
Solid technical skills experience using MS Office (Outlook, Excel, Power BI and Word)
Added 2 hours ago
IT Financial Analyst
Georgian College
Barrie, ON
Full-time
…calendars, and true-up requirements, in collaboration with technical service…
Added 2 hours ago
AHT Coordinator
University of Victoria
Victoria, BC
Full-time
The AHT Coordinator is responsible for overseeing the implementation and delivery of animal health and welfare-related guidelines set out by the CCAC. This includes the management and…
Added 2 hours ago
Administrative Coordinator, Faculty of Graduate Studies
University of Calgary
Calgary, AB
Full-time
The Faculty of Graduate Studies is currently seeking a Full-time Regular Administrative Coordinator.
Added 2 hours ago
Project Coordinator
MasTec Purnell Canada
Edson, AB
Temporary
MasTec Purnell Canada is currently recruiting for a Project Coordinator to join its Industrial Division in support of a compressor station project, near Edson, Alberta. This is a full-time,…
Added 2 hours ago
CRM Campaign Coordinator
Shell
Calgary, AB
Full-time
Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy.…
Added 2 hours ago
Affiliates Coordinator - Global News Toronto
Corus Entertainment
Toronto, ON
Join Global News Toronto as an Affiliates Coordinator and play a key role at the heart of a fast-paced, national newsroom.
Added 2 hours ago
Assistant Utility Site Superintendent
Trillium Rail Partners
Mississauga, ON
Full-time
…construction and demonstrate the leadership, organization, and technical knowledge required to coordinate construction activities safely, efficiently, and in accordance with project…

Shell

CRM Campaign Coordinator

Calgary, AB, Canada

Pay: The base salary range for this position is $82,000 - $ 120,000 per year.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

What’s the role?

Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator who will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy. This position ensures that CRM campaigns are delivered on time, with clarity, accuracy, and consistency, while aligning with strategic objectives to enhance customer engagement and loyalty.

Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a seamless and engaging customer experience. The ideal candidate is organized, detail-oriented, and thrives in managing multiple tasks and timelines in a dynamic environment.

Shell Mobility is one of the world's largest customer-facing businesses, serving more than 32 million customers every day across 46,000 locations in over 80 countries. As we continue to grow and evolve through the energy transition, we are transforming how we engage customers through loyalty, digital experiences, personalization, data, and AI-driven marketing. This role offers a unique opportunity to shape the future of customer engagement for one of the world's most recognized brands, driving innovative CRM and loyalty strategies that influence millions of customer interactions and deliver meaningful business growth.

What You’ll Be Doing

Execute CRM and Digital Engagement strategy through campaign delivery across owned channels (email, app, SMS, push notifications)
Manage campaign briefs to ensure clarity, consistency, and alignment with objectives and messaging standards
Work with legal to make sure campaign terms and conditions are accurate and compliant with relevant regulations
Manage customer journeys to provide a seamless and engaging experience across touchpoints
Work with SMEs (Subject Matter Experts) and Product Owners to ensure messaging is accurate, relevant, and consistent
Coordinate campaign timelines, asset delivery, and approvals to ensure on-time execution
Conduct quality assurance checks on campaign content, targeting, and technical functionality
Maintain and update campaign calendars and documentation to track progress and performance
Support with post-campaign reporting, metrics, and supporting continuous improvement efforts
Support A/B testing and the implementation of enhancements based on performance data

What You Bring

The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor’s degree
At least 3 or more years of experience in CRM
Understanding of CRM best practices and customer lifecycle marketing
Familiarity with Braze CRM platforms and tools is preferred
A good overall understanding of the Mobility & Convenience business is an advantage

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What We Offer

The base salary range for this position is $82,000 - $ 120,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
Shale gas and liquids assets in Alberta and British Columbia
A network of 1,400 retail stations across Canada
The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
The Sarnia Manufacturing Centre refinery in Ontario
Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
12 Shell-owned distribution terminals, three of which have marine operations
Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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More about this job

Responsibilities

The CRM Campaign Coordinator will execute digital engagement strategies by managing campaign briefs and coordinating execution across multiple channels. They will also conduct quality assurance checks and analyze performance data to support continuous improvement of customer journeys.

Requirements

Candidates must have a bachelor's degree and at least 3 years of experience in CRM, with a strong understanding of customer lifecycle marketing. Legal authorization to work in Canada on a full-time basis is mandatory.

Skills

CRM
Digital engagement
Campaign management
Customer lifecycle marketing
Braze
Data analysis
A/B testing
Quality assurance
Project coordination
Marketing strategy
Customer experience
Communication
Detail-oriented
Strategic planning

Benefits

Flexible working hours
Remote/mobile working
Performance-related salary increase
Paid parental leave
Training and development programs

Visa sponsorship

Not detected in the job text

Keywords

CRM
Campaign Coordinator
Digital Engagement
Braze
Customer Loyalty
Marketing Strategy
Customer Lifecycle
Email Marketing
SMS Marketing
Push Notifications
A/B Testing
Quality Assurance
Data-driven Marketing
Mobility
Energy Transition
Campaign Briefs
Customer Experience
Performance Reporting
Compliance
Product Owners

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