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Added 3 mins ago
FC
Senior Project Planner & Estimator
FLINT Corp.
Sherwood Park, AB
- Full-time
…fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier…
Added 30 mins ago
SC
chef de quart - Store# 47082, 495 CH VANIER
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Gatineau, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 38 mins ago
J
Senior Full Stack Software Developer (Java/React, Dynamics 365 & Power Platform)
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Toronto, ON
- Full-time
Lead by example through hands-on development, problem-solving, code reviews,
Added 38 mins ago
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Drive Service Workshop Supervisor
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- Full-time
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TI
Quality Manager (FRTP)
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Vancouver, BC · Greater Vancouver, BC
- $101,000 to $139,000 CAD / year
- Full-time
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Added 39 mins ago
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MCQ Examination Development Lead – Pharmacist Qualifying Examination
The Pharmacy Examining Board of Canada
Toronto, ON
- $92,800 to $116,000 CAD / year
- Contract
…and French examination form construction, and contribute to quality assurance initiatives that protect the validity, reliability, and fairness of PEBC’s…
Added 39 mins ago
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Senior Emergency Management Advisor (H2Safety)
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- $90,000 to $140,000 CAD / year
- Full-time
The Senior Emergency Management Advisor is a senior subject matter expert (SME) and client relationship lead at H2Safety. The Advisor provides regulatory and technical direction on…
Added 42 mins ago
PP
Project Manager
Power Precision
Bathurst, NB
- $65,000 to $85,000 CAD / year
- Full-time
…completed safely, on schedule, within budget, and to the highest quality…
Added 42 mins ago
HG
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Lincoln, ON
- $65,000 CAD / year
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Oversee product testing and quality assurance prior to launch.
Added 1 hour ago
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Tim Horton's Assistant Manager
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Edmonton, AB
- Full-time
Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
Added 1 hour ago
TC
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AB · Edmonton, AB
- Full-time
Work with the Design Lead to prepare and submit project-specific forecast reports, as required.
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SGS
Calgary, AB
- $90,000 to $140,000 CAD / year
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Oversee the quality assurance and continuous improvement of all training programs.
Added 1 hour ago
Audio Artist - EA Sports NHL
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Reporting to the Audio Lead, you will work independently within a defined area, applying editorial judgement and technical discipline to ensure assets meet creative, pipeline, and in-game…
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Director of Training (H2Safety)
SGS
Calgary, AB
- $90,000 to $140,000 CAD / year
- Full-time
Oversee the quality assurance and continuous improvement of all training programs.
Added 1 hour ago
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Nanaimo, BC
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Senior Mechanical Engineer
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Added 1 hour ago
AC
Quality Assurance Analyst
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Canada
- Contract
Record results and discrepancies for discussion with the lead.
Added 1 hour ago
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Director, Programs and Services
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Toronto, ON
- $119,393 to $140,712 CAD / year
- Full-time
Ensure consistent, high-quality service delivery across programs while recognizing the distinct needs and purposes of each housing setting.
Added 1 hour ago
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Product Manager
SWTCH
Toronto, ON
- Full-time
2. Ensure High-Quality Delivery: At SWTCH, "shipped" is not the same as "done." You are the guardian of quality, working side-by-side with developers to ensure the final product matches the…
Added 1 hour ago
MI
Backup Operator
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Toronto, ON · Plant - Gladstone - Toronto, Canada
- $27.82 CAD / hour
- Full-time
…will operate and maintain equipment to deliver on our safety, quality, cost, delivery, sustainability and morale targets. You will use execute all standard work processes on your equipment…
Added 1 hour ago
SE
Product Manager
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Remote, Canada
- Full-time
- Remote
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Added 1 hour ago
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…non-value-added activities or costs, while maintaining or improving quality, productivity, and timeliness throughout the project(s) being…
Added 1 hour ago
PE
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Toronto, ON
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Added 1 hour ago
GE
Hospitality F&B Assistant Manager
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Calgary, AB
- Full-time
Knowledge of kitchen – operations, methods, quality assurance of products.
Added 2 hours ago
SI
Maintenance Scheduler
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Calgary, AB · Riverway
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Shell

Contact Engineer – Hydroconversion

Scotford, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry
Posting language: English
Posted: Oct 23, 2026

Original job description

Alberta, Canada

Job Family Group:

Process Engineering

Worker Type:

Regular

Posting Start Date:

October 23, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell is seeking for Contact Engineer – Hydroconversion to join its team in Scotford.

The Contact Engineer (CE) provides process engineering support to the 24x7 Production organization to ensure excellence in Process Safety, Reliability, Margin/Energy Optimization, and Cost Management. The CE works very closely with the Production Specialist to provide technical assurance to unit operations and ensure production plan delivery.

In addition, the CE plays a key role in Continuous Improvement, Project Development, and Turnaround Planning and Execution. The current CE assignment is to support the Upgrader North Residue Hydroconversion (RHC) Unit focusing on the short-term delivery of the asset. As a senior member of the Hydroconverion team, the CE is expected to provide technical leadership, mentorship, and coaching to other engineers and technical staff.

What you’ll be doing

Works closely with operations team, leveraging their expertise and frontline experience to identify and resolve operational challenges
Provides technical expertise and guidance to ensure designated process units are operated in a safe, environmentally sound and reliable manner in accordance with the license to operate and the defined safe operating envelope
Provide technical assurance and support for Management of Change (MOC) processes
Identify and implement process optimization opportunities to improve energy efficiency, operating costs, throughput, and margin performance
Lead complex troubleshooting efforts and conduct root cause analyses to resolve process and reliability issues
Provides technical leadership and support to turnaround and major maintenance activities
Provide off-hours technical support during plant upsets, emergencies, and critical operational events as required

What you bring

The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor’s degree in chemical engineering
Professional Engineer (P.Eng.) designation and registration with APEGA
Minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry
Demonstrated expertise in process engineering, troubleshooting, process optimization, and root cause analysis
Ability to effectively manage competing priorities and work within a dynamic operating environment
Willingness and ability to provide after-hours support when required

Important note: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What we offer

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

Shale gas and liquids assets in Alberta and British Columbia

A network of 1,400 retail stations across Canada

The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility

The Sarnia Manufacturing Centre refinery in Ontario

Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

12 Shell-owned distribution terminals, three of which have marine operations

Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi

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More about this job

Responsibilities

The Contact Engineer provides technical process engineering support to the 24x7 production organization to ensure safety, reliability, and margin optimization. They lead complex troubleshooting efforts, manage process changes, and provide technical leadership for turnaround and maintenance activities.

Requirements

Candidates must hold a Bachelor’s degree in chemical engineering and a Professional Engineer (P.Eng.) designation with APEGA. A minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry is required.

Skills

Process engineering
Hydroconversion
Process safety
Reliability engineering
Root cause analysis
Troubleshooting
Process optimization
Turnaround planning
Management of change
Technical leadership
Mentorship
Energy efficiency
Petrochemical industry
Refining
Upgrading

Benefits

Competitive starting salary
Annual performance-related salary increase
Paid parental leave
Training and development programs

Visa sponsorship

Not detected in the job text

Keywords

Process Engineering
Hydroconversion
Scotford
Shell
Process Safety
Reliability
Margin Optimization
Cost Management
Production Specialist
Upgrader
Residue Hydroconversion
MOC
Root Cause Analysis
Turnaround Planning
Chemical Engineering
P.Eng.
APEGA
Refining
Petrochemical
Energy Efficiency
Troubleshooting
Downstream
Renewables
Technical Assurance

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