Find work in Canada.

443,732 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 41 mins ago
PW
Financial Advisor Assistant (LLQP Life Insurance licensed)
Personalized Wealth Strategies
AB · Edmonton, AB
- Full-time
Practice operations: Maintain calendars, update CRM records, monitor outstanding paperwork, and help ensure daily office operations run smoothly.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 2 hours ago
W
(CAN) Leader de nuit
Walmart
Saint-Eustache, QC
- Full-time
…who enjoy leading others and making a visible impact on store…
Added 3 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Proven ability to work effectively with Technology, UX, Operations, Legal, Compliance, Risk, and control partners in a regulated environment.
Added 3 hours ago
RT
Administrative Assistant
Reliable Towing
BC · Fraser Valley A, BC
- Full-time
The Administrative Assistant is a full-time, hybrid role based in Fraser Valley A, BC, with some flexibility for work from home. This role supports day-to-day office operations, including…
Added 4 hours ago
SD
Pharmacy Assistant, Hourly Part Time Evening
Shoppers Drug Mart
Vancouver, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 4 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 4 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 4 hours ago
WC
Pharmacy Assistant
Walmart Canada
Vernon, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 hours ago
A
Administrative Assistant 1 [AQ-23169]
Aquent
Vancouver, BC
- $27 to $29 CAD / hour
- Contract
…This is an exciting opportunity to be at the heart of daily operations, ensuring seamless execution and contributing to a culture of collaboration and…
Added 4 hours ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
Analyze financial data and operations in order to assist and advise management in maintaining the Hotels’ financial objectives.
Added 4 hours ago
MI
Assistant Rooms Operations Manager
Marriott International
Vancouver, BC
- Full-time
Job Category Rooms & Guest Services Operations
Added 4 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Sherbrooke, QC
- Full-time
…who enjoy leading others and making a visible impact on store…
Added 5 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Proven ability to work effectively with Technology, UX, Operations, Legal, Compliance, Risk, and control partners in a regulated environment.
Added 5 hours ago
DB
Assistant Manager
Doidge Building Centres Ltd.
Cobourg, ON
- Full-time
An Assistant Store Manager (ASM) is to oversee store programs through effective delegation and management of work, employees, time, and resources, including securing appropriate staff…
Added 5 hours ago
W
(CAN) Leader de nuit
Walmart
Sherbrooke, QC
- Full-time
…who enjoy leading others and making a visible impact on store…
Added 5 hours ago
UO
Department Assistant
University of Waterloo
Waterloo, ON
- Full-time
The Department Assistant provides a wide range of administrative and operational support to facilitate the day-to-day operations of the Department of Mechanical and Mechatronics Engineering…
Added 5 hours ago
UO
Manager, Financial Operations & Analysis
University of Waterloo
Waterloo, ON
- Full-time
The Manager, Financial Operations & Analysis reports jointly to the Assistant Director, Shared Services and the Financial Officer, Associate Provost, Students. The incumbent is reports to…
Added 5 hours ago
UO
Administrative Assistant
University of Waterloo
Waterloo, ON · Earth Sciences & Chemistry
- Full-time
The Administrative Assistant is responsible for the efficient daily operations of the Chair’s office. The Administrative Assistant provides support, oversight and guidance for faculty…
Added 5 hours ago
LO
Licensed Assistant Manager-Toronto,ON-Clearly by ForEyes
Luxottica of America, Inc.
Toronto, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & Clearly organization. Represents Clearly as…
Added 5 hours ago
UH
Administrative Assistant II, Medical
University Health Network
Toronto, ON
- Part-time
The Administrative Assistant II exercises judgment and independence in the performance of administrative activities, the principal responsibilities include: utilizing knowledge of medical…
Added 5 hours ago
UH
Administrative Assistant III
University Health Network
Toronto, ON
- Full-time
Administrative Assistant III will provide high-level administrative and secretarial support to the Clinical Director overseeing Emergency Department (ED), General Internal Medicine (GIM),…
Added 6 hours ago
OI
On-Call Administrative Assistant
Okanagan Indian Band
Armstrong, BC
- Internship
Opportunities On-Call Administrative Assistant
Added 6 hours ago
AI
Supply Chain Assistant （Part Time）
Amaryllis International Inc
Markham, ON
- Part-time
Role Description The Supply Chain Assistant is a full-time, on-site role based in Markham, ON, supporting day-to-day operations within the import, distribution, and wholesale functions.…

Sheraton Hotels & Resorts

Assistant Manager, Guest Experience

Toronto, ON, Canada

Pay Range: $65,220-$76,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $65,220-$76,000 annually
Job type: Full-time
Apply by: Nov 19, 2026
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Oct 20, 2026

Original job description

Additional Information

Job Number26130639

Job CategoryRooms & Guest Services Operations

Location123 Queen Street West, Toronto ON M5H 2M9, Canada VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Pay Range: $65,220-$76,000 annually

Bonus Eligible: Y

Job Summary

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supports all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Coaches, counsels and encourages employees.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Guides daily Front Desk shift operations.
Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Conducts training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

More about this job

Responsibilities

Lead and support daily front desk and guest services operations, including guiding shifts, coaching employees, managing staffing, and helping meet service, financial, and occupancy goals. Resolve guest concerns, promote exceptional service and repeat-guest recognition, and support training, performance management, and front office administration.

Requirements

Applicants need a high school diploma or GED and two years of experience in guest services, front desk, or a related area. Alternatively, applicants may have a two-year degree in hotel and restaurant management, hospitality, business administration, or a related major, with no work experience required.

Skills

Front Desk Operations
Guest Services
Team Leadership
Staff Coaching
Customer Service
Complaint Resolution
Conflict Resolution
Guest Relations
Revenue Management
Occupancy Management
Budget Management
Financial Decision-Making
Staff Training
Performance Management
Guest Recognition
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Guest Services
Front Office
Bell Staff
Door Staff
Switchboard
Concierge
Hospitality
Hotel Operations
Guest Satisfaction
Customer Service
Guest Relations
Shift Operations
Team Leadership
Staff Coaching
Employee Training
Performance Appraisals
Staffing
Revenue Management
Room Revenue
Property Occupancy
Operating Budget
Financial Objectives
Credit Policies
Guest Complaints
Conflict Resolution
Guest Recognition
Guest Information Tracking System
Loss Prevention
Service Standards

Report this job