Find work in Canada.

323,328 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
BB
Full- Stack Developer, eCommerce
Bed Bath & Beyond Canada
Toronto, ON
- Full-time
Implement and manage web tracking infrastructure (Google Tag Manager, GA4), advertising/retargeting pixels, and third-party marketing integrations to guarantee accurate data collection and…
Added 6 mins ago
DR
Supervisor- Asset Management
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Contract
Reporting to the Manager, Sustainable Infrastructure, the incumbent will:
Added 6 mins ago
A
Lead Hand Technician
AFL
Victoria, BC
- Full-time
…Integria supports the build and delivery of telecommunications infrastructure across Canada. Our teams work together to provide dependable service while maintaining a strong focus on…
Added 36 mins ago
SAP Client Delivery Manager
NTT DATA Services
Toronto, ON
We are currently seeking a SAP Client Delivery Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 1 hour ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
Most of your experience is in internal IT, help desk, endpoint, hardware, network, infrastructure, cloud operations, systems administration, infrastructure maintenance, or service…
Added 2 hours ago
AS
Enterprise Cloud Platform Manager
Acronym Solutions Inc.
Mississauga, ON
- Contract
We are seeking an experienced Enterprise Cloud Platform Manager to lead the strategy, governance, and optimization of cloud platforms, enterprise hosting services, and hybrid technology…
Added 3 hours ago
F
Construction Coordinator
Fluor
Fort Saskatchewan, AB
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 3 hours ago
MG
Technical Analyst
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, support, and…
Added 3 hours ago
B
Solutions Architect, EMEA
Baseten
Toronto, ON
- $145,000 to $290,000 USD / year
- Full-time
…Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models…
Added 3 hours ago
AG
Business Intelligence Analyst
ATCO Group
Edmonton, AB
- Full-time
…complex data into meaningful insights. Reporting to the Senior Manager, Operational Accounting, you will be responsible for ensuring the accuracy and integrity of critical datasets,…
Added 4 hours ago
PM
Industrial Mechanic (Millwright)
Prairie Mountain Health
Dauphin, MB
- Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 4 hours ago
CO
Computer Systems Analyst I
College of the North Atlantic
Stephenville, NL
- Full-time
Perform ongoing technology reviews to evaluate emerging tools, systems, and infrastructure improvements; provide recommendations to support innovation and efficiency.
Added 4 hours ago
GO
Building Projects Technologist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba Government's Department of Transportation and Infrastructure is seeking to fill a Building Projects Technologist position. Reporting to the Building Projects Manager, the…
Added 5 hours ago
CE
Account Manager- Digital Sales
Corus Entertainment
Toronto, ON
- Full-time
The Programmatic Account Manager will be the key point of contact for programmatic guaranteed ad sales. You will work closely alongside linear and digital teams focused on programmatic ad…
Added 5 hours ago
Account Manager, Programmatic Sales
Corus Entertainment
Toronto, ON
The Programmatic Account Manager will be the key point of contact for programmatic guaranteed ad sales. You will work closely alongside linear and digital teams focused on programmatic ad…
Added 5 hours ago
UO
Senior Project Manager – App Mod Program
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level E2
Added 5 hours ago
T
Sr. Business Systems Analyst - Core Platform
TD
London, ON · Toronto, ON
- Full-time
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure,…
Added 5 hours ago
NC
SWIM Software Developer
NAV CANADA
Ottawa, ON
- Full-time
…supporting NAV CANADA's Service-Oriented and SWIM (System Wide Information Management) information exchange…
Added 5 hours ago
NC
Senior Enterprise Network Architect
NAV CANADA
Ottawa, ON
- Full-time
…landscape, the Senior Enterprise Network Architect ensures that technology decisions drive innovation, efficiency, and…
Added 5 hours ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
…complex data into meaningful insights. Reporting to the Senior Manager, Operational Accounting, you will be responsible for ensuring the accuracy and integrity of critical datasets,…
Added 5 hours ago
SI
Staff Cloud Security Engineer
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
Our Security Engineering team protects Scribd's applications and cloud infrastructure. We take a proactive, shift-left approach, integrating security throughout the software development…
Added 5 hours ago
AI Engineer Intern (Masters)
Electronic Arts
Vancouver, BC
The Infrastructure and Platform Services (IPS) team serves as the backbone of EA's global ecosystem, supporting the creation of exceptional games and immersive player experiences. We offer…
Added 5 hours ago
Sr. Manager, FP&A
Open Text Corporation
Mississauga, ON
Reporting to the Sr. Director, FP&A, the Senior Manager, FP&A provides financial planning and analysis support to the Commercial IT, Network Infrastructure & Operations, and Sovereign Cloud…
Added 5 hours ago
EI
CapEx/EPC Project Manager
Ecolab Inc.
Calgary, AB
- Full-time
The CapEx/EPC Project Manager plays a critical role in driving CoolIT’s operational and strategic growth. This role is responsible for leading complex capital infrastructure and EPC-style…
Added 6 hours ago
AC
Pharmaceutical Data Scientist
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Amaris Consulting, part of Mantu is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been…

Sheridan College

Service Now Administrator & Developer

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.

Reporting to the Manager, IT Service Desk, the incumbent will be responsible for the development and administration of Sheridan’s Information Technology Service Management (ITSM) and Asset Management (AM) platform. The incumbent is responsible for the platform design and development, application configurations, integrations, unit and component testing, support and maintenance, and continual improvement in alignment with the overall ITSM and AM strategy. To facilitate outstanding customer service and Sheridan business processes the incumbent performs technical and business analysis to build roadmaps for the purpose of developing enhancements, interfaces, fixes, and the application of maintenance packs and upgrades.

What You’ll Be Doing

Creating and maintaining the overall roadmap of the ITSM platform in alignment with Sheridan’s Service Management strategy;
Working with stakeholders to gather business and process requirements to build workflows, user interface (UI), scripts and business rules within the ITSM Platform;
Managing multiple concurrent complex projects and requests for enhancements ranging from operational to corporate wide;
Performing day to day monitoring, support, administration and maintenance of the ITSM platform;
Developing and maintaining the APIs for various systems with integrations to the ITSM Platform;
Coordinating and performing testing of ITSM platform updates and changes;
Ensures changing to the ITSM platform are done in a controlled and predictive manner;
Building and implementing patch and maintenance plans for ITSM platform;
Developing and implementing continual improvement plans for the ITSM platform;
Monitoring, administering and managing user licensing, roles and permissions for the ITSM platform;
Contributing to the creation of custom reports and dashboards as well as generating KPIs and supporting metrics;
Providing guidance to technical peers and teams within Sheridan community;
Delivering presentations and provides information sessions to technical teams and other audiences;
Participating in development of strategic plans within the portfolio;
Providing ITSM platform consultation expertise to all departments;
Building training plans for the provision of training of newly developed functionality for Sheridan IT;
Providing user training in the use of the ITSM platform;
Creating and updating technical and functional documentation for variety of internal/external partners;
Participating in customer engagement program by eliciting information, building relationships with key partners and providing technical expertise where necessary;
Collaborating with the appropriate governance groups to undertake projects and initiatives as well as building reports on the progress;
Ensuring customer view and experience are on the forefront of every engagement and its subsequent reflection in the integration and configuration work;
Performing other duties as assigned.

About You

You have a highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

You are a self-directed natural leader which combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture.

You are an agile individual with an ability to respond to change, adapt and seek improvements while applying principles of creative problem solving to most appropriately and effectively support each student’s unique needs.

You enjoy balancing many different tasks, staying organized and planning, and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

Your research and analysis skills will help to facilitate the measurement, interpretation and presentation of information in the most impactful way.

The Successful Candidate Will Also Possess The Following Qualifications

Minimum of a 3-year diploma in Information Technology or a related field.
Minimum of 5-years experience with configuration, deployment and developing customer solutions on IT Service Management platforms.
Minimum of 2-years experience administering a Service Management or CRM Management system.
ServiceNow Certified Systems Administrator (CSA) Certification.
Information Technology Infrastructure Library (ITIL) foundation certification.
Experience with system integrations and REST API.
Experience with report writing such as Structured Query Language (SQL) Reporting (SSRS), Crystal Reports, or other reporting tools.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

For more information, visit: Why Work at Sheridan

Other Details

Faculty/Department: Information Technology (IT)

Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)

Work Categorization: Hybrid Position | On-site at least 3 days/week

Reference #: J0926-0601

Employee Group: Support Staff - Permanent

Type of Vacancy: This is a replacement position

Payband: K

Hourly Range: $48.07 - $55.57

Hours/Week: 37.5

Hours: 8:30 am – 4:30 pm

Application Deadline: October 13, 2026

First Nations peoples have lived on this part of Turtle Island for millennia, stewarding the land, the water and all that contributes to life in this region. Today, the culture and presence of First Nations, Inuit and Metis peoples enrich the lands and people of this territory.

Over two centuries ago, the Mississauga people welcomed settlers to this territory, providing sustenance and engaging in trade and commerce. Between 1781 to 1820, eight treaties were signed with the Mississaugas of the Credit First Nation who opened their territory to settlement. Today, Sheridan campuses are located on Treaty 14, also known as the Head of the Lake Purchase of 1806 and Treaty 22 and 23 of 1820.

Treaty history is foundational, and it is our collective responsibility to honour the land, as we honour and respect those who have gone before us, those who are here and those who have yet to come. We are grateful for the opportunity to be learning, working and thriving on this land, and we commit to learn the truth and be active in the process of reconciliation.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

Apply About employer

More about this job

Responsibilities

Administer, develop, and maintain Sheridan’s ITSM and asset management platform, including configurations, workflows, integrations, testing, upgrades, licensing, and ongoing support. Gather requirements and manage enhancements and projects while providing reporting, training, documentation, consultation, and technical guidance to stakeholders.

Requirements

Requires a minimum three-year diploma in Information Technology or a related field, at least five years of experience configuring, deploying, and developing solutions on ITSM platforms, and at least two years administering a service management or CRM system. Candidates must have ServiceNow Certified Systems Administrator and ITIL Foundation certifications, with experience in REST APIs, system integrations, and reporting tools.

Skills

ServiceNow Administration
IT Service Management
Asset Management
Platform Configuration
Workflow Development
Business Analysis
REST API Integration
System Integration
Testing
SQL Reporting
Project Management
User Training
Technical Documentation
Stakeholder Engagement
ITIL
Continual Improvement

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Service Management
ITSM
Asset Management
Platform Administration
Platform Configuration
Workflow Development
Business Rules
User Interface
REST API
System Integrations
Unit Testing
Component Testing
Patch Management
Maintenance Packs
Platform Upgrades
SQL Reporting
SSRS
Crystal Reports
Dashboards
Key Performance Indicators
ITIL Foundation
ServiceNow Certified Systems Administrator
CRM
Project Management
Business Analysis
Technical Documentation
User Training
Licensing and Permissions
Continual Improvement

Report this job