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Added 9 mins ago
Project Manager - ITSM
Mariner
NB
We are seeking an experienced Project Manager or Business Analyst with strong IT Service Management (ITSM) experience to support the implementation and improvement of ITSM capabilities…
Added 38 mins ago
Senior Project Manager
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$90,000 to $100,000 CAD / year
Full-time
Previous experience as a Business Analyst is an asset
Added 39 mins ago
Service Desk Analyst
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Analyst, Value and Risk Advisory
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Added 1 hour ago
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Added 2 hours ago
Director, Financial Planning & Analysis - SLC Management
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Added 2 hours ago
Director, Financial Planning & Analysis - SLC Management
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Sherweb

Business Analyst, Technical

Montreal, QC, H3B 5L1, Canada
Sherbrooke, QC, J1J 2Z3, Canada

Pay: A base salary ranging between 81 270$ and 116 100$ annually
Job type: Full-time
Experience: 2-5 years of experience in product ownership, functional analysis, business analysis or product management.
Posting language: English
Posted: Aug 20, 2026

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Original job description

Work location: Remote/Hybrid (Quebec Province)

Here's what we do and why we do it.

Simply put, we will work together to simplify businesses' IT with Cloud technology so they can focus on what really matters, making people’s lives better. Discover how we do that here: www.sherweb.com/about/ .

Here's how you will contribute to the success of the company

Our team goal is to guide teams across the organization in delivering valuable product propositions so people can work better. As a Technical Business Analyst, you will contribute to this goal by performing hand-on analysis for new and current products and services integrations with our marketplace platform and our processes.

Succeeding in this role involves providing solutions that streamline new vendor onboarding and minimize operations impacts of changes to current vendor offering, APIs or processes. To do this, you will collaborate with product managers and other operational and development teams from Platform, Finance, Support, Sales and Marketing.

Here's what your day-to-day will look like in this role

Participate in technical and operational discussions with vendors, and act as an SME for internal teams.
Assess vendor integration feasibility and complexity level.
Elicit and document business needs and requirements from identified stakeholders, in the context of new vendor integrations and current vendor integrations improvements.
Assist the product managers in defining the reselling model.
Perform partner interviews and participate in escalation calls.
Propose modifications to our platform needed to streamline vendor integrations or improve overall product acquisition experience.
Participate in the prioritization of required integrations and modifications.
Propose modifications to our platform and processes to allow operational efficiency.
Define success criteria and participate in acceptance testing.
Work closely with the development teams and other operational delivery teams during the integration phase.

Here's what you need to have and master to get the job

Bachelor’s degree in software engineering, IT or equivalent experience.
2-5 years of experience in product ownership, functional analysis, business analysis or product management.
Excellent English skills, both spoken and written.
Experience within SaaS vendor or reseller ecosystem is considered an asset.
Experience with Azure DevOps, Postman, Rest API's, SQL, Power BI, Copilot, Python, and/or Power Automate is considered and asset.
You have an analytic mind and can put things in perspective to look at the big picture.
You have a thirst for learning and a definite interest in the field of high technology.
You value teamwork, you demonstrate leadership and exercise a positive influence on the work teams with which you collaborate.
You are results-oriented and capable of proposing realistic but ambitious business strategies.
You have a customer centric and business focused mindset and are comfortable having conversations with clients.
You can work well with internal teams, including developers, engineers, architects, quality assurance, and operations.
You ensure requirements are fully understood and that implementation plans match expectations.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

A friendly and diverse work culture with inclusion and equality at the heart of our actions
State-of-the art technology and tools
A results-oriented culture where talent, action, and thinking outside the box are given due recognition
Annual salary review based on performance
Generous and caring colleagues of various professional and cultural backgrounds

A flexible total compensation offer

A base salary ranging between 81 270$ and 116 100$ annually
Vacation time that considers your previous experience
Advanced paid hours to recharge your batteries (holidays and mobile days)
Flexible benefits plan that adapts to your needs
Flexible savings fund options
A monthly home internet allowance

Considerable growth opportunities

A career path with opportunities to learn and grow
Proximity to your direct manager and open, honest communication to support your development
Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

Apply About employer

More about this job

Responsibilities

The Technical Business Analyst will perform hands-on analysis for product integrations and processes to streamline vendor onboarding. They will collaborate with cross-functional teams to define requirements, assess feasibility, and ensure operational efficiency within the marketplace platform.

Requirements

Candidates must hold a bachelor's degree in software engineering, IT, or equivalent, with 2-5 years of experience in business or product analysis. Excellent English communication skills and a strong understanding of technical integrations and SaaS ecosystems are required.

Skills

Business analysis
Technical analysis
Product management
API integration
Vendor management
Azure DevOps
Postman
SQL
Power BI
Python
Power Automate
Requirements gathering
Stakeholder management
SaaS ecosystem
Operational efficiency
Acceptance testing

Benefits

Annual salary review
Flexible benefits plan
Flexible savings fund
Monthly home internet allowance
Paid vacation
Paid holidays and mobile days
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Technical Business Analyst
SaaS
Cloud technology
Marketplace platform
API
Azure DevOps
Postman
SQL
Power BI
Copilot
Python
Power Automate
Product ownership
Functional analysis
Vendor integration
Stakeholder management
Operational efficiency
Acceptance testing
Reselling model

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