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Added 12 mins ago
Branch Operations Manager
Sherwin-Williams
Sudbury, ON
…numbers, date of birth, or bank account numbers during the application…
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Sherwin-Williams

Branch Operations Manager

Sudbury, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Branch Operations Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams commercial paint store. This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff and be responsible for contacting customers to generate sales leads.

Responsibilities

Support business strategies to increase sales and optimize profitability
Ensure high levels of customers satisfaction through excellent service
Build and maintain knowledge of all products to ensure effective customer recommendations
Build positive relationships with wholesale customers
Complete store administration
Ensure compliance with policies and procedures including safety, loss prevention, and security
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
Support employee training, development, performance management, and corrective action
Respond to and resolve any customer and/or employee complaints
Partner with Store Manager to make outside sales calls to increase market share

Qualifications

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment
Must have a valid, unrestricted Driver’s License
Must have at least High School diploma or a Certificate of Adult Education Completion (CAEC)
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

Have at least one (1) year experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program
Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Have previous work experience selling paint and paint-related products
Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
Have an associate's degree or higher in business, sales, or marketing
Willingness to relocate for future job opportunities
Ability to read, write, comprehend, and communicate in more than one language

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at https://www.benefitscentre.ca/sherwin/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

This posting is for an existing vacancy.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Apply About employer

More about this job

Responsibilities

The Branch Operations Manager supports the Branch Manager in overseeing daily store operations, including inventory, merchandising, and financial administration. They are also responsible for supervising staff, driving sales through customer engagement, and ensuring compliance with safety and security policies.

Requirements

Candidates must have a high school diploma or equivalent, a valid driver's license, and the physical ability to lift up to 70 lbs. Preferred qualifications include at least one year of retail or sales experience, leadership experience, and an associate's degree in a business-related field.

Skills

Operations management
Customer service
Sales leadership
Inventory management
Merchandising
Staff supervision
Training and development
Performance management
Safety compliance
Loss prevention
Sales lead generation
CRM systems
Business strategy
Product knowledge
Administration

Benefits

Retirement plan
Health care
Total well-being support
Commute support

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Retail
Sales
Customer Service
Inventory Management
Merchandising
Leadership
Staff Supervision
Safety Compliance
Loss Prevention
CRM
Business Strategy
Marketing
Paint Industry
Administration
Performance Management
Outside Sales
Visual Merchandising

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