Jobs in Canada

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Sherwin-Williams

Customer Service Associate - Automotive Finishes

Langley (District), BC, Canada
Langley, BC, Canada

Apply on ejhp.fa.us6.oraclecloud.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pickup trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders, and for safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.

The individual selected for this role will be expected to work at Automotive Finishes #9005 located at 26596 Gloucester Way, Langley, BC V4W4A8.

Responsibilities

Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
Assist customers in person and over the phone
Process sales transactions in the POS accurately and consistently with policies and procedures
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Follow quality service standards and comply with procedures, rules, and regulations
Ensure that the stockroom is organized
Operate color retrieval and paint mixing machine equipment as needed
Comply with inventory control procedures and assist with physical inventory process
Complete Monthly and Quarterly Safety Training

Qualifications

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

Have at least a High School diploma or Certificate of Adult Education Completion (CAEC)
Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.)
Have at least one (1) year of work experience in customer service, retail, or sales

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute - it matters to us. A general description of benefits offered can be found at https://www.benefitscentre.ca/sherwin/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

This posting is for an existing vacancy.

What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Apply on ejhp.fa.us6.oraclecloud.com About employer

More about this job

Responsibilities

Prepare, pack, load, and deliver customer orders safely and on schedule, while assisting customers in person and by phone and processing sales transactions. Maintain organized stock and inventory, operate warehouse and paint-mixing equipment as needed, and follow safety and quality procedures.

Requirements

Applicants must be at least 18, legally authorized to work in Canada, hold a valid unrestricted driver's license, and be able to lift and carry up to 50 pounds frequently and 70 pounds occasionally. A high school diploma or equivalent, one year of material-handling equipment experience, and one year of customer service, retail, or sales experience are preferred.

Skills

Customer Service
Product Delivery
Order Preparation
Loading And Unloading
Material Handling Equipment Operation
Inventory Control
Point-Of-Sale Transactions
Paint Mixing Equipment Operation
Color Retrieval Equipment Operation
Warehouse Organization
Workplace Safety
Communication
Teamwork
Valid Driver's License

Benefits

Health Care
Retirement Benefits
Well-Being Benefits

Visa sponsorship

Not detected in the job text

Keywords

Automotive Finishes
Product Delivery
Company Vans
Pickup Trucks
Order Preparation
Loading And Unloading
Forklifts
Pallet Jacks
Hand Trucks
Material Handling Equipment
Customer Service
Point-Of-Sale (POS)
Inventory Control
Physical Inventory
Color Retrieval Equipment
Paint Mixing Equipment
Warehouse Organization
Safety Training
Driver's License
Order Packing
Quality Service Standards

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Work requirements

Jobs in Canada