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Added 8 mins ago
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Sherwood Electromotion Inc.

IT Generalist (On-Site)

Concord, ON, Canada

Hourly Pay: $31 to $34 per hour. · Full-time

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Job details

Pay: Hourly Pay: $31 to $34 per hour.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3-5 years of hands-on experience as an IT Specialist experience, preferably in a manufacturing or industrial environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

What we offer:

Competitive Hourly Rates based on skills and experience.
Profit sharing for employees after the probationary period.
Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.)
Referral Program bonus up to $1500.00
Opportunities for professional development within a technical and innovative environment

Job Location: Highway 7 and Jane area. Less than 10 minutes walk from Vaughn Metropolitan Center TTC Subway station.

Hourly Pay: $31 to $34 per hour.

JOB PURPOSE

Reporting to the IT Manager, the IT Generalist is responsible and accountable for analyzing network speed and performance, and making sure any hardware & software’s upgrades are performed as required. They ensure employees who use company software and hardware stay as productive as possible by making interfaces streamlined and user-friendly.

DUTIES AND RESPONSIBILITIES

Assisting IT Manager for the Enterprise Resource Planning (ERP) Software implementation
Assessing a company’s information system and identifying gaps that need to be addressed
Manage and maintain network infrastructure, including routers, switches, firewalls
Maintain, troubleshoot, repair and administer firewalls, local area networks (LANs), wide area networks (WANs), servers and computer workstations.
Monitor network performance (availability, utilization, throughput, goodput, and latency), test for weaknesses, provide suggestions for improvement, and organize maintenance activities.
Maintain optimal services in accordance with company standards and expectations.
Install, configure, test, and maintain software and hardware. Such as computers, printers, servers, operating systems etc.
Regularly check to ensure that systems are up-to-date. Install critical updates across networked assets to limit the organizations security exposure.
Maintain licenses and upgrade schedules.
Develop and abide by protocols for the use of IT across departments and projects.
Ensuring all systems run smoothly and efficiently
Ensuring security and privacy measures are in place
Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements
Troubleshooting and providing technical support to the company staff whenever needed.
Facilitate staff onboarding for initial setup and training
Install, Upgrade and Maintain service availability for all computer stations
Manage daily user’s requests and assigned activities by the manager
Collect and analyze data to help the IT manager to identify areas for improvement within an organization's IT infrastructure
Develop quality assurance procedures and tests for the development and improvement of new and existing systems.
Perform preventive maintenance tasks on computer systems.
Ensuring the integrity of data storage and backup systems
Monitoring security tools and identifying potential security risks
Managing the configuration of operating systems
Anticipating potential problems and resolving them before they impact users when possible
Tracking user behaviour to improve future versions of company software
Other duties as assigned.

QUALIFICATIONS

University degree in Computer Science or relevant engineering degree.
Must have a valid passport and be able to travel to US frequently as per business needs.
3-5 years of hands-on experience as an IT Specialist experience, preferably in a manufacturing or industrial environment.
Direct Experience Implementing Enterprise Resource Planning (ERP) Software in an industrial service and/or manufacturing environment
Extensive experience with Microsoft Windows, Cisco, Fortinet, HP.
Familiarity with Infor Visual Manufacturing and is an asset.
High degree of analytical skill, root cause analysis, process of elimination and problem solving
Highly organized, excellent in time management and ability to prioritize daily tasks
Strong leadership skills with experience in managing teams and developing talent.
Advanced negotiation skills with a proven track record of cost savings and supplier management.
Advanced knowledge of LAN/WAN technologies (HPE switches).
Strong knowledge of IT standards, policies and procedures.
Advanced experience with Windows Server operating systems and Active Directory (on-prem).
Knowledge of data security best practices.
Proficient in troubleshooting hardware/software and system integration
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences
Ability to manage multiple projects and deadlines in a fast-paced environment.
Experience in contract management and supplier agreements.

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More about this job

Responsibilities

Implement and support ERP software while maintaining the organization’s network infrastructure, servers, workstations, hardware, and software. Provide staff support and onboarding, monitor performance and security, maintain backups and system availability, and identify improvements to IT systems and processes.

Requirements

Requires a university degree in Computer Science or a relevant engineering field and 3–5 years of hands-on IT specialist experience, preferably in manufacturing or an industrial environment. Candidates need ERP implementation experience, strong Windows Server, Active Directory, networking, security, troubleshooting, communication, and organizational skills, as well as a valid passport and ability to travel frequently to the United States.

Skills

ERP Implementation
LAN/WAN Technologies
Firewall Administration
Windows Server
Active Directory
Cisco
Fortinet
HPE Switches
Hardware and Software Troubleshooting
Network Performance Monitoring
Data Security
Root Cause Analysis
Supplier Management
Project Management
Technical Support

Benefits

Profit Sharing
Extended Health Benefits
Referral Bonus
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Resource Planning
Infor Visual Manufacturing
Microsoft Windows
Windows Server
Active Directory
Cisco
Fortinet
HPE Switches
LAN
WAN
Routers
Firewalls
Network Infrastructure
Network Performance Monitoring
Hardware Installation
Software Installation
System Integration
Data Security
Security Certificates
Data Backup
Operating Systems
Preventive Maintenance
Quality Assurance
Root Cause Analysis
IT Standards
Supplier Management
Contract Management
Manufacturing
Industrial Environment

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