Find work in Canada.

508,432 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Always put the Customer first and provides superior customer service
Added just now
SM
Gift Processing & Administration Coordinator
St. Michael's Hospital
Toronto, ON
- Full-time
Contribute to a positive, service-oriented team environment and support operational needs as required.
Added just now
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
New Glasgow, NS
- Part-time
Always put the Customer first and provides superior customer service
Added just now
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON · North York, ON
- Part-time
Always put the Customer first and provides superior customer service
Added just now
SM
Associate Director Stewardship & Donor Relations
St. Michael's Hospital
Toronto, ON
- Full-time
Support the comprehensive stewardship and recognition program, translate annual priorities into workplans, assign accountabilities and monitor milestones, service standards, capacity and…
Added just now
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the…
Added 1 min ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 1 min ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 1 min ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
The Senior Payroll Specialist will oversee end-to-end payroll operations, employee expense administration, and benefits-related reporting, ensuring accurate compensation, timely…
Added 1 min ago
C
Store Manager
Claire's
Toronto, ON
- $25 to $26 USD / hour
- Full-time
Customer-Centric Approach: You’re passionate about providing exceptional service and creating memorable shopping experiences.
Added 1 min ago
Simulation Technician, Academic Health Science
University of Saskatchewan
Saskatoon, SK
…members, and delegates project-related tasks as required to support successful delivery of clinical learning experiences. This position is integral to maintaining the clinical learning…
Added 16 mins ago
B
Contracts Specialist
Brunel
Saskatoon, SK
- Contract
Brunel is currently seeking an experienced Contracts Specialist to support contract management activities within a large-scale industrial environment in Saskatchewan. This role will focus…
Added 16 mins ago
U
Mechanical Fitter - Maroochydore
Unitywater
Sunshine Coast, BC
- Full-time
MR Class Driver License or willingness to obtain (we’ll support you to do this).
Added 16 mins ago
SG
Junior Technical Support Specialist
SOLV4EX Group
Richmond, BC
- Full-time
The Junior Technical Support Representative serves as the first point of contact for technical inquiries from customers, installers, distributors, and Authorized Service Providers (ASPs) of…
Added 16 mins ago
W
(CAN) Associé de jour, rénovation
Walmart
Saguenay, QC
- Full-time
6. Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 31 mins ago
BT
Administrative Assistant
Baker Tilly Canada
Rocky Mountain House, AB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 31 mins ago
EI
Data Maintenance Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
We are seeking a Data Maintenance Specialist to provide operational support for client's RTFT business applications, including Health, Safety & Environment (HSE) and Human Resources (HR)…
Added 31 mins ago
VC
Team Member Experience Manager
Vermeer Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a full-service heavy equipment dealership with 16 strategically located branches across Canada, Vermeer Canada is committed to helping our customers maximize their business…
Added 31 mins ago
R
Pro Sales Specialist
RONA
Toronto, ON · Etobicoke, ON
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
Added 31 mins ago
A
Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…construction projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection…
Added 31 mins ago
A
Gestion De Changement / Change Management
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $50 to $75 CAD / hour
- Contract
The Change Management Specialist manages customer-driven change requests and evaluates their impact on project scope, schedules, and execution plans. This role analyzes the feasibility of…
Added 31 mins ago
S
Nutrition Specialist
Save-On-Foods
Surrey, BC · South Point - Surrey BC
- Part-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 31 mins ago
C
Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 31 mins ago
C
Specialist, Sales
Cogeco
Burlington, ON
- Full-time
In accordance with established procedures, policies and available tools, the Sales Specialist is responsible for handling inbound and outbound calls in a timely and professional manner. The…
Added 46 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Always put the Customer first and provides superior customer service

Shift Collab

Bilingual Care Coordinator (Part-time, Weekends & Evenings)

Remote, Canada

Remote

Hourly rate of $25.00, with 25 to 35 hours per week · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hourly rate of $25.00, with 25 to 35 hours per week
Job type: Part-time
Workplace: Remote
Experience: 5+ years of experience in healthcare, such as medical receptionist, service navigator, intake specialist, or a similar client care role
Working hours: 25 to 35 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Shift Collab is one of Canada's largest therapy practices, operating virtually to support Canadians coast to coast. We believe going to therapy should feel empowering, and we are on a mission to make therapy human by providing mental health care that's approachable, meaningful, and designed to make a real impact. Founded in 2016, we're a family-owned business that has grown from a small clinic to over 125 teammates across Canada, and we're only getting started.

We Are Hiring a Bilingual Care Coordinator (English/French)!

At Shift Collab, we are on a mission to make a positive impact on people's lives by facilitating their journey towards better mental health. Our Care Team plays a central role in how clients experience therapy. Care Coordinators are often the first human connection someone has with our team, helping people navigate the process of starting therapy and ensuring they feel supported from their first conversation through their ongoing care..

We're growing our Care Team ahead of a new partnership program launching in February 2027, which will extend our client support hours and bring care to even more Canadians. We're looking for someone who understands that great care coordination is both human and operational, helping clients navigate our systems and ensuring each step of the care journey feels simple and accessible. Someone who brings empathy, organization, and clear communication to every interaction. You will work closely with our clinical and operations teams to ensure everything flows smoothly while keeping track of the details that help a fast-growing practice run effectively. This role is essential to supporting our clients, therapists, and the overall care experience we provide.

This is a bilingual role: you'll support clients in both English and French, so fluency in both languages is required. This is an hourly role of 25 to 35 hours per week. The ideal candidate has consistent weekend availability (Saturday and Sunday) along with midweek evening availability, as our extended hours will run until 8 PM Pacific Time. We welcome applicants from anywhere in Canada, and candidates based in British Columbia or Alberta are especially encouraged to apply.

Who you are:

You genuinely enjoy helping people and know how to build trust quickly with clients who may feel vulnerable or unsure about starting therapy.
You are organized and dependable, comfortable managing multiple priorities while ensuring nothing falls through the cracks.
You are a strong communicator who brings both warmth and clarity to conversations with clients, therapists, and referral partners.
You take pride in a polished, professional client experience, and you understand that every call and message is a reflection of the care we provide.
You enjoy working as part of a collaborative team and care about contributing to an experience that supports both clients and therapists.
Most importantly, you are aligned with Shift Collab's mission and want to play a meaningful role in making mental health care more accessible and human for Canadians.

Responsibilities:

Demonstrate advanced empathy and clinical insight, effectively handling complex situations to deliver exceptional client care and support
Engage with potential clients and support them through the intake process while managing expectations with care and clarity
Take an active role in engaging and supporting clients who may be hesitant to attend therapy, helping them explore the benefits of taking that important step
Conduct client intake conversations via phone or video, building rapport and guiding clients toward the therapist who best fits their needs
Manage incoming communications including email, phone calls, and live chat from clients, referral partners, and therapists, in both English and French
Coordinate and optimize the clinic's and therapists' schedules, monitor the waitlist, and employ advanced scheduling strategies to ensure efficient appointment management
Ensure all therapy sessions and consultations are scheduled and resolve any scheduling issues promptly, using your experience to anticipate and address potential conflicts
Monitor and manage client insurance verification and billing communications, ensuring smooth administrative processes that support the clinical team
Manage video therapy rooms to ensure smooth online sessions and troubleshoot technical issues when needed
Complete your shift's task queue, inbox, and daily tracking so the next teammate starts each shift with a clean handoff
Provide high-level administrative support to therapists, streamlining client care processes and enhancing overall clinic efficiency

Requirements:

Fluency in English and French, both written and spoken
A proven track record and passion for high-quality customer service
Empathetic and understanding approach to client interactions
5+ years of experience in healthcare, such as medical receptionist, service navigator, intake specialist, or a similar client care role
Experience with nurturing a lead into a client and retaining existing clients
Training or experience in healthcare customer service, medical administration, or supporting vulnerable populations
Experience working in mental health services is considered an asset
Strong interpersonal and communication skills
Experience working with therapists or other allied health professionals, with proficiency in technology and software for scheduling, communication, and video conferencing
Experience with Jane and HubSpot is an asset
Ability to multitask, manage schedules, and troubleshoot technical issues
Ability to work both independently and collaboratively within a team
Consistent availability on Saturdays and Sundays, plus midweek evenings (our extended hours run until 8 PM Pacific Time)
A private, quiet, dedicated workspace and a reliable internet connection. Client calls include personal health information, so all calls must be taken from a closed, private space using a headset

Benefits:

Hourly rate of $25.00, with 25 to 35 hours per week
Fully remote work environment
Health, dental, and vision benefits eligibility

If you're ready to join a compassionate team dedicated to providing the highest level of mental health care, we encourage you to explore this opportunity further and apply. Join us on our mission to help Canadians build the lives they want - one session at a time.

Please note that this role is designed for professionals focused on client care and administrative support. It is not intended for individuals who are currently pursuing or planning to pursue training or a career path as a therapist. We are seeking candidates dedicated to the administrative and client care aspects of the role.

Timeline

Applications close on Sunday, November 8, 2026 at 11:59 PM Eastern Time. We review applications as they come in, so we encourage you to apply early.

Our Hiring Philosophy

Our organization is deeply committed to employment equity and diversity in the workplace. We wholeheartedly welcome applications from women, members of racialized groups, visible minorities, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, and persons of any gender identity, or gender expression. We are also committed to ensuring that each individual will have genuine, open, and unhindered access to employment opportunities within our company. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please let us know.

Disclaimer

In accordance with Ontario's Employment Standards Act, we want to be transparent about our use of artificial intelligence in this hiring process. Shift Collab uses applicant tracking software (Workable) that may include AI-assisted features to help organize, parse, and rank applications. All hiring decisions, including screening, interviewing, and final selection, are made by members of our People Operations and Clinical teams. AI is used to support our process, not to make decisions on our behalf.

Apply About employer

More about this job

Responsibilities

The Care Coordinator manages client intake, scheduling, and administrative support while providing empathetic communication in both English and French. They ensure smooth clinic operations by handling inquiries, insurance verification, and technical troubleshooting for virtual therapy sessions.

Requirements

Candidates must have 5+ years of experience in healthcare or client care roles and be fluent in both English and French. The role requires consistent availability on weekends and midweek evenings, along with proficiency in scheduling software.

Skills

Bilingualism
Customer service
Intake coordination
Scheduling
Empathy
Communication
Administrative support
Conflict resolution
Insurance verification
Billing
Technical troubleshooting
Jane software
HubSpot
Time management
Multitasking

Benefits

Health benefits
Dental benefits
Vision benefits
Fully remote work environment

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Care Coordination
Mental Health
Intake Specialist
Medical Receptionist
Bilingual
Jane
HubSpot
Scheduling
Administrative Support
Customer Service
Remote Work
Healthcare Administration
Client Relations
Video Conferencing
Insurance Verification
Billing
Clinical Operations
Patient Support
Communication
Troubleshooting

Report this job